Coord Tech Training Epic
Children's National Medical Center, Washington, District of Columbia, United States
Job Description - Coord Tech Training Epic (260000ZD)
The Technology Training Coordinator plays a central role in ensuring the successful implementation and adoption of the Epic electronic health record (EHR) at Children’s National. The position is responsible for planning, coordinating, and organizing technology training and adoption programs so all staff are well‑prepared and proficient using our new Epic EHR and related applications. This role implements a continuous learning model to advance user adoption and system mastery that is role‑based and workflow‑specific, ensuring the training and adoption team meets the needs of all clinical and non‑clinical staff while maintaining a robust, universal, and standard approach to Epic training. Detailed planning and oversight empower staff to leverage technology with competence and confidence, improving patient safety, care delivery, business processes, and overall experience for patients, families, and colleagues.
Qualifications
Minimum Education : Bachelor’s Degree in health care, education, information technology, health care administration, or a related field (required).
Minimum Work Experience : At least 1 year of related experience in health care education, project management, IT training, quality assurance, or process improvement. Experience with large‑scale Epic EHR or other system implementations is advantageous (required).
Required Skills/Knowledge :
Scheduling and Coordination – managing online calendars, booking resources, and coordinating with multiple stakeholders.
Attention to Detail – meticulous management of all administrative details in program planning and delivery of virtual and in‑person training.
Time Management – prioritizing tasks and meeting tight deadlines in large‑scale enterprise system implementations.
Data Management – managing sensitive data sets such as personnel files and learner profiles and creating reports in analytics tools such as Microsoft Excel or PowerBI.
Communication – consistently, professionally, and efficiently communicating with disparate stakeholders verbally and in writing.
Interpersonal – working collaboratively in cross‑functional teams and building strong relationships with clinical, operational, administrative, and technical stakeholders and leaders.
Project Management – handling multiple initiatives simultaneously, including overseeing implementations of enterprise software such as the EHR.
Technical – experience with health information technology, including electronic health records and related systems, familiarity with cross‑venue clinical workflows and health care operations.
Committed – unwavering dedication to the vision for enterprise technology training in service of our mission and core values.
Collaborative – strong team player with a collaborative approach to problem‑solving and leadership.
Innovative – ability to think creatively and develop forward‑thinking training solutions and models.
Adaptable – flexible and able to navigate complex and rapidly changing priorities and environments.
Empathetic – understanding of challenges faced by healthcare professionals and staff and commitment to supporting their success.
Required Licences and Certifications
– Project Management (PMP), CAPM, or similar (preferred).
Functional Accountabilities
Training Program Delivery
Coordinate the delivery of training sessions for all user groups, including clinical, operational, and administrative staff.
Ensure training materials are available when, where, and how needed.
Support learners and the training team in all administrative aspects including communication and coordination of training locations, logistics, materials, and IT systems access and readiness.
Implementation & Go‑Live Readiness
Assist in preparing and organizing training activities for system go‑lives and upgrades.
Track training attendance and user readiness.
Coordinate with IS and project teams to support communication and logistics.
Provide basic support to learners and elevate issues to trainers and leadership as needed.
Performance Monitoring
Track training delivery data and learner success, and deliver reports and analysis to the training team and leaders.
Collect learner feedback and provide it to training team leaders to facilitate individual trainer and training program advancement.
Collaboration
Work with IS teams and clinical and non‑clinical departmental leads to ensure successful implementation of enterprise training and adoption programs to support all users.
Participate in team meetings and contribute to collaborative planning.
Organizational Accountabilities
Customer Focus
– Anticipate and respond to customer needs; follow up until needs are met.
Teamwork & Communication
– Demonstrate collaborative and respectful behavior, partner with team members to achieve goals, and be receptive to others’ ideas and opinions.
Problem‑Solving & Improvement
– Contribute to a positive work environment, demonstrate flexibility and willingness to change, identify opportunities to improve processes, and make appropriate decisions using sound judgment.
Financial Responsibility
– Use resources efficiently and seek less costly ways of doing things.
Safety
– Speak up when unsafe behavior or performance is observed, continuously validate and verify information needed for decision making or documentation, and actively promote safety for patients, families, visitors, and co‑workers.
Primary Location: District of Columbia – Washington
Work Location: CN Hospital (Main Campus) 111 Michigan Avenue NW, Washington, 20010
Position Status: R (Regular) – Full Time
Shift: Day (8:00 – 4:30)
Job Posting Date: Apr 22, 2026
Full‑Time Salary Range: $56,763.20 – $94,619.20
Childrens National Hospital is an equal opportunity employer that evaluates qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender, identity, or other characteristics protected by law. The “Know Your Rights” poster is available here and the pay transparency policy is available here: Know Your Rights Pay Transparency Nondiscrimination Poster.
Children’s National Hospital maintains a drug‑free workplace. The policy prohibits the illegal use, possession, or distribution of controlled substances. Recreational and medical marijuana are legal in the District of Columbia, but the hospital enforces a drug‑free workplace in accordance with policy.
#J-18808-Ljbffr
The Technology Training Coordinator plays a central role in ensuring the successful implementation and adoption of the Epic electronic health record (EHR) at Children’s National. The position is responsible for planning, coordinating, and organizing technology training and adoption programs so all staff are well‑prepared and proficient using our new Epic EHR and related applications. This role implements a continuous learning model to advance user adoption and system mastery that is role‑based and workflow‑specific, ensuring the training and adoption team meets the needs of all clinical and non‑clinical staff while maintaining a robust, universal, and standard approach to Epic training. Detailed planning and oversight empower staff to leverage technology with competence and confidence, improving patient safety, care delivery, business processes, and overall experience for patients, families, and colleagues.
Qualifications
Minimum Education : Bachelor’s Degree in health care, education, information technology, health care administration, or a related field (required).
Minimum Work Experience : At least 1 year of related experience in health care education, project management, IT training, quality assurance, or process improvement. Experience with large‑scale Epic EHR or other system implementations is advantageous (required).
Required Skills/Knowledge :
Scheduling and Coordination – managing online calendars, booking resources, and coordinating with multiple stakeholders.
Attention to Detail – meticulous management of all administrative details in program planning and delivery of virtual and in‑person training.
Time Management – prioritizing tasks and meeting tight deadlines in large‑scale enterprise system implementations.
Data Management – managing sensitive data sets such as personnel files and learner profiles and creating reports in analytics tools such as Microsoft Excel or PowerBI.
Communication – consistently, professionally, and efficiently communicating with disparate stakeholders verbally and in writing.
Interpersonal – working collaboratively in cross‑functional teams and building strong relationships with clinical, operational, administrative, and technical stakeholders and leaders.
Project Management – handling multiple initiatives simultaneously, including overseeing implementations of enterprise software such as the EHR.
Technical – experience with health information technology, including electronic health records and related systems, familiarity with cross‑venue clinical workflows and health care operations.
Committed – unwavering dedication to the vision for enterprise technology training in service of our mission and core values.
Collaborative – strong team player with a collaborative approach to problem‑solving and leadership.
Innovative – ability to think creatively and develop forward‑thinking training solutions and models.
Adaptable – flexible and able to navigate complex and rapidly changing priorities and environments.
Empathetic – understanding of challenges faced by healthcare professionals and staff and commitment to supporting their success.
Required Licences and Certifications
– Project Management (PMP), CAPM, or similar (preferred).
Functional Accountabilities
Training Program Delivery
Coordinate the delivery of training sessions for all user groups, including clinical, operational, and administrative staff.
Ensure training materials are available when, where, and how needed.
Support learners and the training team in all administrative aspects including communication and coordination of training locations, logistics, materials, and IT systems access and readiness.
Implementation & Go‑Live Readiness
Assist in preparing and organizing training activities for system go‑lives and upgrades.
Track training attendance and user readiness.
Coordinate with IS and project teams to support communication and logistics.
Provide basic support to learners and elevate issues to trainers and leadership as needed.
Performance Monitoring
Track training delivery data and learner success, and deliver reports and analysis to the training team and leaders.
Collect learner feedback and provide it to training team leaders to facilitate individual trainer and training program advancement.
Collaboration
Work with IS teams and clinical and non‑clinical departmental leads to ensure successful implementation of enterprise training and adoption programs to support all users.
Participate in team meetings and contribute to collaborative planning.
Organizational Accountabilities
Customer Focus
– Anticipate and respond to customer needs; follow up until needs are met.
Teamwork & Communication
– Demonstrate collaborative and respectful behavior, partner with team members to achieve goals, and be receptive to others’ ideas and opinions.
Problem‑Solving & Improvement
– Contribute to a positive work environment, demonstrate flexibility and willingness to change, identify opportunities to improve processes, and make appropriate decisions using sound judgment.
Financial Responsibility
– Use resources efficiently and seek less costly ways of doing things.
Safety
– Speak up when unsafe behavior or performance is observed, continuously validate and verify information needed for decision making or documentation, and actively promote safety for patients, families, visitors, and co‑workers.
Primary Location: District of Columbia – Washington
Work Location: CN Hospital (Main Campus) 111 Michigan Avenue NW, Washington, 20010
Position Status: R (Regular) – Full Time
Shift: Day (8:00 – 4:30)
Job Posting Date: Apr 22, 2026
Full‑Time Salary Range: $56,763.20 – $94,619.20
Childrens National Hospital is an equal opportunity employer that evaluates qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender, identity, or other characteristics protected by law. The “Know Your Rights” poster is available here and the pay transparency policy is available here: Know Your Rights Pay Transparency Nondiscrimination Poster.
Children’s National Hospital maintains a drug‑free workplace. The policy prohibits the illegal use, possession, or distribution of controlled substances. Recreational and medical marijuana are legal in the District of Columbia, but the hospital enforces a drug‑free workplace in accordance with policy.
#J-18808-Ljbffr