Field Service Technician - Separation Equipment (Madison, WI)
Separators, Inc., Madison, WI, United States
Field Service Technician – Industrial Equipment
Location:
Madison, WI (Field‑Based, Travel Required) |
Job Type:
Full‑Time | Hourly (Non‑Exempt) |
Pay:
First‑Year Earnings Potential $68,000–$72,000
About Separators, Inc.
Separators, Inc. is North America’s leading independent service provider specializing in the repair, service, and remanufacturing of industrial centrifuge equipment (Alfa Laval, Tetra Pak, GEA). We support food and dairy manufacturers by keeping their critical production equipment running safely and efficiently.
Job Summary
We are seeking a Field Service Technician to support industrial centrifuge equipment at customer facilities, primarily in the dairy and food processing industries. This is a hands‑on, mechanical, customer‑facing role with extensive travel and strong growth opportunities.
No centrifuge experience required.
Technicians with strong mechanical aptitude and transferable field or industrial skills are encouraged to apply.
Key Responsibilities
Perform scheduled maintenance, diagnostics, and repairs on industrial centrifuges
Troubleshoot mechanical and process‑related issues
Provide onsite technical support and customer training
Ensure all work is completed safely and according to customer and company standards
Communicate job status, parts needs, and recommendations to customers
Complete accurate service reports and documentation
Follow up with customers after service to confirm proper operation
Participate in rotating after‑hours and weekend service support
Travel to customer sites across the Midwest
Ideal Backgrounds (Transferable Skills Welcome)
Industrial or plant maintenance
Field service (any industry)
Mechanical repair, rotating equipment, pumps, motors, or conveyors
HVAC, manufacturing, or food & beverage environments
Technical trades or military experience
Requirements & Qualifications
Required
High school diploma or GED
Strong mechanical aptitude and hand‑tool experience
Ability to troubleshoot and solve problems independently
Strong customer service and communication skills
Basic computer skills (reports, email, documentation)
Ability to travel up to ~75%
Availability for scheduled weekend and after‑hours rotation
Preferred
Trade school or technical training
Experience in industrial or manufacturing environments
Physical Requirements
Ability to lift and carry 50+ lbs routinely
Ability to stand, walk, kneel, crawl, and work in confined or industrial spaces
Ability to work extended shifts when required
Ability to travel, drive, and safely perform physical job duties at customer sites
Ability to wear required PPE (safety glasses, steel‑toe boots, etc.)
Schedule & Travel Expectations
Typically onsite 1–5 days at a time
Occasionally onsite up to 8 days for limited projects
Regularly scheduled 1–2 weekends per month
Rarely 3 weekends/month (discussed in advance)
Employees may decline a 4th weekend if ever requested
Compensation & Benefits
Competitive hourly pay with overtime and travel time
Health insurance with HSA option
Dental and vision insurance
401(k) with employer match
Paid vacation, sick time, and holidays
Life and disability insurance
Employee Assistance Program (EAP)
Wellness program
Why Work at Separators?
Hands‑on, meaningful technical work
Strong training and career development
Supportive, team‑focused culture
Stable company supporting critical industries
Based in Madison, WI
#J-18808-Ljbffr
Location:
Madison, WI (Field‑Based, Travel Required) |
Job Type:
Full‑Time | Hourly (Non‑Exempt) |
Pay:
First‑Year Earnings Potential $68,000–$72,000
About Separators, Inc.
Separators, Inc. is North America’s leading independent service provider specializing in the repair, service, and remanufacturing of industrial centrifuge equipment (Alfa Laval, Tetra Pak, GEA). We support food and dairy manufacturers by keeping their critical production equipment running safely and efficiently.
Job Summary
We are seeking a Field Service Technician to support industrial centrifuge equipment at customer facilities, primarily in the dairy and food processing industries. This is a hands‑on, mechanical, customer‑facing role with extensive travel and strong growth opportunities.
No centrifuge experience required.
Technicians with strong mechanical aptitude and transferable field or industrial skills are encouraged to apply.
Key Responsibilities
Perform scheduled maintenance, diagnostics, and repairs on industrial centrifuges
Troubleshoot mechanical and process‑related issues
Provide onsite technical support and customer training
Ensure all work is completed safely and according to customer and company standards
Communicate job status, parts needs, and recommendations to customers
Complete accurate service reports and documentation
Follow up with customers after service to confirm proper operation
Participate in rotating after‑hours and weekend service support
Travel to customer sites across the Midwest
Ideal Backgrounds (Transferable Skills Welcome)
Industrial or plant maintenance
Field service (any industry)
Mechanical repair, rotating equipment, pumps, motors, or conveyors
HVAC, manufacturing, or food & beverage environments
Technical trades or military experience
Requirements & Qualifications
Required
High school diploma or GED
Strong mechanical aptitude and hand‑tool experience
Ability to troubleshoot and solve problems independently
Strong customer service and communication skills
Basic computer skills (reports, email, documentation)
Ability to travel up to ~75%
Availability for scheduled weekend and after‑hours rotation
Preferred
Trade school or technical training
Experience in industrial or manufacturing environments
Physical Requirements
Ability to lift and carry 50+ lbs routinely
Ability to stand, walk, kneel, crawl, and work in confined or industrial spaces
Ability to work extended shifts when required
Ability to travel, drive, and safely perform physical job duties at customer sites
Ability to wear required PPE (safety glasses, steel‑toe boots, etc.)
Schedule & Travel Expectations
Typically onsite 1–5 days at a time
Occasionally onsite up to 8 days for limited projects
Regularly scheduled 1–2 weekends per month
Rarely 3 weekends/month (discussed in advance)
Employees may decline a 4th weekend if ever requested
Compensation & Benefits
Competitive hourly pay with overtime and travel time
Health insurance with HSA option
Dental and vision insurance
401(k) with employer match
Paid vacation, sick time, and holidays
Life and disability insurance
Employee Assistance Program (EAP)
Wellness program
Why Work at Separators?
Hands‑on, meaningful technical work
Strong training and career development
Supportive, team‑focused culture
Stable company supporting critical industries
Based in Madison, WI
#J-18808-Ljbffr