Mgr, Clinical Operations | Full Service | CRA Line Management + CRA Monitoring E
Syneos Health, Inc., Morrisville, NC, United States
Mgr, Clinical Operations | Full Service | CRA Line Management + CRA Monitoring Experience Required (Home-Based - US - Central + Western Region)
Updated:
April 24, 2026
Location:
Morrisville, NC, United States
Job ID: 25107599
Job Responsibilities
Line management of Clinical Operations staff, including interviewing, selection, termination, professional development, performance appraisals, and employee counseling; may assign project work and review workloads for all direct reports.
Review workload for staff and manage resource availability to ensure projects are suitably resourced and staffing needs identified in a timely fashion.
Provide operational oversight and guidance to support prioritization of activities, review and monitor work performed, metric compliance, and development of contingency plans.
Assist in recruiting new staff and onboarding; proactively work to ensure staff retention and turnover rates remain within expected levels.
Ensure quality and adherence to SOP/WIs and compliance with federal and local guidelines and ICH GCP; provide regular updates to management.
Work closely within appropriate business unit/region to ensure staff performance on studies and correct deficiencies; contribute to BU‑level process improvements and may provide business development support.
Conduct sign‑off and assessment visits to ensure Clinical Operations on‑site performance; develop and oversee training plans to address performance deficiencies; maintain training records.
Organize and chair clinical staff meetings; manage issues and provide follow‑up for action items.
Facilitate project and team/country reviews, focusing on budget, schedule, risk analysis; use systems, reports, and dashboards to identify performance issues, process gaps, and monitor overall progress.
Additional Qualifications
Bachelor’s degree in life sciences, nursing, or equivalent, with extensive clinical research experience in a CRO, pharmaceutical or biotechnology company, including leadership experience.
Extensive knowledge of GCP/ICH guidelines and other regulatory requirements.
Excellent communication, presentation, interpersonal, and change‑management skills.
Strong time management, technical and organizational skills; ability to work independently and within a team.
Knowledge of basic financial concepts related to forecasting and budgeting.
Good computer skills and ability to embrace modern technologies.
Ability to travel as necessary (up to 25%).
Summary
Accountable for and provides management support and direct supervision to Clinical Operations staff in the assigned areas, including site selection support, site contract support, regulatory/ethics submissions, site activities such as site activation, on‑site monitoring, and central monitoring through study close‑out. Provides training, consultation, and oversees metric compliance and quality to ensure project deliverables are met.
We are committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations.
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Updated:
April 24, 2026
Location:
Morrisville, NC, United States
Job ID: 25107599
Job Responsibilities
Line management of Clinical Operations staff, including interviewing, selection, termination, professional development, performance appraisals, and employee counseling; may assign project work and review workloads for all direct reports.
Review workload for staff and manage resource availability to ensure projects are suitably resourced and staffing needs identified in a timely fashion.
Provide operational oversight and guidance to support prioritization of activities, review and monitor work performed, metric compliance, and development of contingency plans.
Assist in recruiting new staff and onboarding; proactively work to ensure staff retention and turnover rates remain within expected levels.
Ensure quality and adherence to SOP/WIs and compliance with federal and local guidelines and ICH GCP; provide regular updates to management.
Work closely within appropriate business unit/region to ensure staff performance on studies and correct deficiencies; contribute to BU‑level process improvements and may provide business development support.
Conduct sign‑off and assessment visits to ensure Clinical Operations on‑site performance; develop and oversee training plans to address performance deficiencies; maintain training records.
Organize and chair clinical staff meetings; manage issues and provide follow‑up for action items.
Facilitate project and team/country reviews, focusing on budget, schedule, risk analysis; use systems, reports, and dashboards to identify performance issues, process gaps, and monitor overall progress.
Additional Qualifications
Bachelor’s degree in life sciences, nursing, or equivalent, with extensive clinical research experience in a CRO, pharmaceutical or biotechnology company, including leadership experience.
Extensive knowledge of GCP/ICH guidelines and other regulatory requirements.
Excellent communication, presentation, interpersonal, and change‑management skills.
Strong time management, technical and organizational skills; ability to work independently and within a team.
Knowledge of basic financial concepts related to forecasting and budgeting.
Good computer skills and ability to embrace modern technologies.
Ability to travel as necessary (up to 25%).
Summary
Accountable for and provides management support and direct supervision to Clinical Operations staff in the assigned areas, including site selection support, site contract support, regulatory/ethics submissions, site activities such as site activation, on‑site monitoring, and central monitoring through study close‑out. Provides training, consultation, and oversees metric compliance and quality to ensure project deliverables are met.
We are committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations.
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