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Summer Customer Information Center Representative – Franklin

Nichols College, Dudley, MA, United States


Job Overview
Rockland Trust is hiring for Summer Interns in the Customer Information Center/Call Center. Locations are flexible, with offices in Brockton, Franklin, Lowell, and Plymouth. This is an in-office position, Monday–Friday, 8:30 a.m.–5:00 p.m.

This is a great opportunity to learn all about Banking Products while in college

Are you looking for an opportunity to grow personally and professionally?

Are you passionate about Customer Service?

Do you enjoy learning new skills and making others feel valued?

Do you have an interest in personal finance?

If you answered yes, then we want to hear from you!

Responsibilities
At Rockland Trust, we believe that each relationship matters – and that starts with our Call Center Representatives. We take pride in the care and excellent service provided by our call center staff. We handle it all – from loans to checking accounts, online banking and more – you will engage customers in all areas of banking, as well as identify any financial needs they may have. Variety is the spice of life, and we have it in spades!

As a Summer Intern,

you will have many opportunities to provide exemplary service to our customers and colleagues, as well as support our communities through outreach and volunteer work. We have a fantastic training program that will prepare and support you throughout your career with ongoing classes.

Qualifications

Rising Juniors or Seniors studying Business or related degree preferred

Basic understanding of banking or finance

Good communication, problem solving, and organizational/time management skills required

Proficient computer skills, use of Microsoft Office, and ability to navigate multiple systems without assistance.

Our goal is to offer our colleagues the most generous benefits package possible. We strive to provide colleagues with a comprehensive benefits package and an environment that supports a healthy work-life balance. Benefits include Competitive compensation with performance incentive awards, Health Insurance, Dental Insurance, a 401K and DC Plan for your retirement, LTD & Life Insurance, Day Care Reimbursement, Tuition Assistance for graduate and undergraduate programs, an award-winning Wellness program and much more!

At Rockland Trust you’ll find a respectful and inclusive environment where everyone is given the chance to succeed. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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