Front Office Clinic Assistant - Bilingual
Planned Parenthood Columbia Willamette, Vancouver, WA, United States
Front Office Clinic Assistant - Bilingual
Job Description
Posted Thursday, April 23, 2026 at 10:00 AM
Planned Parenthood Columbia Willamette (PPCW) is hiring a Front Office Clinic Assistant to join our Vancouver Health Center team. Bilingual Spanish required.
Start your healthcare career with purpose—while creating a welcoming, respectful experience for every patient who walks through our doors.
At PPCW, your work supports access to essential sexual and reproductive health care. As a Front Office Clinic Assistant, you’ll be the first point of contact for patients—helping ensure every interaction is handled with dignity, compassion, and professionalism.
We provide training, mentorship, and a supportive environment where you can grow while making a meaningful impact.
What You’ll Do
In this role, you’ll help create a smooth, supportive experience for patients—from check-in to check-out.
On a typical day, you might:
Greet patients, check them in, and prepare paperwork
Answer phones, schedule appointments, and support patient questions
Enter and update patient information in the electronic health record (EHR)
Verify insurance and discuss payment or funding options with patients
Collect payments and complete daily balancing tasks
Coordinate with clinical staff to keep the clinic running on time
Help maintain a welcoming, organized front office environment
You’ll play a key role in ensuring patients feel respected, informed, and supported throughout their visit.
Schedule & Location
This is a full-time,
on-site position at our Vancouver Health Center
(37.5 hours/week).
Tuesday
10:30am - 6:30pm
Thursday
10:30am - 6:30pm
Friday
8:00am - 4:00pm
Saturday
8:00am - 4:00pm
You must be able to reliably work this schedule.
What We’re Looking For
We know great candidates come from a variety of backgrounds. If you’re excited about this role, we encourage you to apply—even if you don’t meet every qualification.
Required
High school diploma or equivalent
2+ years of experience in a customer service or high-volume environment
Strong communication skills with diverse patients and teams
Basic computer skills and comfort learning new systems
Ability to stay organized and manage multiple tasks in a fast‑paced environment
Nice to Have
Experience in a medical or front desk setting
Experience with electronic health records (EHR)
Basic knowledge of insurance, billing, or healthcare systems
Additional language skills
Pay & Growth
$20.37 – $29.68/hour
Pay is based on experience and internal equity, with opportunities to grow over time.
Additional pay opportunities
Bilingual premium: +$1.72/hour
After 6 months, you may be eligible for additional clinical responsibilities that include extra hourly pay
Benefits & Support
We offer a benefits package that supports your health, stability, and growth:
Paid time off (up to 4 weeks, increases over time)
9 paid holidays
Medical, dental, and vision insurance for eligible employees
403(b) with 6% employer match
Free, confidential counseling and support (EAP)
Ongoing training and development
Application Tips
Please include all relevant work experience on your application and resume.
We base offers on the experience shared during the hiring process and are not able to adjust compensation after an offer is made.
Equal Opportunity Employer
Planned Parenthood Columbia Willamette is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, gender identity, sexual orientation, age, national origin, disability, veteran status, or any other protected characteristic under applicable law.
We are committed to building a diverse and inclusive workplace where all employees feel valued and respected.
#J-18808-Ljbffr
Job Description
Posted Thursday, April 23, 2026 at 10:00 AM
Planned Parenthood Columbia Willamette (PPCW) is hiring a Front Office Clinic Assistant to join our Vancouver Health Center team. Bilingual Spanish required.
Start your healthcare career with purpose—while creating a welcoming, respectful experience for every patient who walks through our doors.
At PPCW, your work supports access to essential sexual and reproductive health care. As a Front Office Clinic Assistant, you’ll be the first point of contact for patients—helping ensure every interaction is handled with dignity, compassion, and professionalism.
We provide training, mentorship, and a supportive environment where you can grow while making a meaningful impact.
What You’ll Do
In this role, you’ll help create a smooth, supportive experience for patients—from check-in to check-out.
On a typical day, you might:
Greet patients, check them in, and prepare paperwork
Answer phones, schedule appointments, and support patient questions
Enter and update patient information in the electronic health record (EHR)
Verify insurance and discuss payment or funding options with patients
Collect payments and complete daily balancing tasks
Coordinate with clinical staff to keep the clinic running on time
Help maintain a welcoming, organized front office environment
You’ll play a key role in ensuring patients feel respected, informed, and supported throughout their visit.
Schedule & Location
This is a full-time,
on-site position at our Vancouver Health Center
(37.5 hours/week).
Tuesday
10:30am - 6:30pm
Thursday
10:30am - 6:30pm
Friday
8:00am - 4:00pm
Saturday
8:00am - 4:00pm
You must be able to reliably work this schedule.
What We’re Looking For
We know great candidates come from a variety of backgrounds. If you’re excited about this role, we encourage you to apply—even if you don’t meet every qualification.
Required
High school diploma or equivalent
2+ years of experience in a customer service or high-volume environment
Strong communication skills with diverse patients and teams
Basic computer skills and comfort learning new systems
Ability to stay organized and manage multiple tasks in a fast‑paced environment
Nice to Have
Experience in a medical or front desk setting
Experience with electronic health records (EHR)
Basic knowledge of insurance, billing, or healthcare systems
Additional language skills
Pay & Growth
$20.37 – $29.68/hour
Pay is based on experience and internal equity, with opportunities to grow over time.
Additional pay opportunities
Bilingual premium: +$1.72/hour
After 6 months, you may be eligible for additional clinical responsibilities that include extra hourly pay
Benefits & Support
We offer a benefits package that supports your health, stability, and growth:
Paid time off (up to 4 weeks, increases over time)
9 paid holidays
Medical, dental, and vision insurance for eligible employees
403(b) with 6% employer match
Free, confidential counseling and support (EAP)
Ongoing training and development
Application Tips
Please include all relevant work experience on your application and resume.
We base offers on the experience shared during the hiring process and are not able to adjust compensation after an offer is made.
Equal Opportunity Employer
Planned Parenthood Columbia Willamette is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, gender identity, sexual orientation, age, national origin, disability, veteran status, or any other protected characteristic under applicable law.
We are committed to building a diverse and inclusive workplace where all employees feel valued and respected.
#J-18808-Ljbffr