Maintenance Technician - Located within King County

* Respond promptly and professionally to maintenance service requests* Provide excellent customer service to prospective and current residents and promote a quality living experience for all residents* Perform ProCare visits periodically throughout resident's lease term to perform preventive maintenance and repairs across multiple trade categories (e.g. HVAC, electrical, plumbing, swimming pool, carpentry, sheetrock, exterior structural, and appliances) in order to reduce future reactive maintenance service requests* Complete general property condition assessments (“GPCA”) at all property visits and submit alerts to property management for items that require immediate attention* Understand and review Technician-specific reports/scorecards to identify opportunities for improvement* Provide continuing education to residents regarding important maintenance topics, such as resident maintenance responsibilities, resident bill backs, no-show charges, etc.* Perform repairs to vacant properties while they are on-the-market or during the turn process* Properly utilize and care for company supplied tools, materials and vehicles* Perform other duties as assigned* High School diploma or equivalent* Minimum one year of previous experience in property management maintenance, other building maintenance or related experience is required* Excellent customer service and interpersonal skills; ability to relate to others and defuse situations involving angry or difficult people* Strong organizational and time-management skills; ability to set, manage and consistently meet goals and deadlines* Knowledge of federal fair housing laws and any applicable local housing provisions* Ability to read, write and understand English* Ability to use a personal computer, iPad, Yardi Work Order module, or other computer tracking systems* Professional verbal and written communication skills; ability to effectively communicate with a diverse workforce* Ability to perform basic mathematical functions* Ability to multi-task* Ability to make quick and effective decisions and analyze and resolve problems* Ability to work in a fast- paced, ever changing environment; must be adaptable and flexible* Ability to maintain confidentiality* Ability to drive an automobile* Ability to be at work on a regular and consistent basis; Overtime may be required for this position.* Must maintain professional appearance and comply with prescribed uniform and appearance policy* Must comply with all safety regulations, including the use of back brace, safety goggles and gloves when appropriate* Ability to work weekends and non-traditional holidays if needed* Must be reachable via phone, except during approved time off* Must provide basic hand and power tools* Extensive travel within assigned portfolio required* Standing, walking, and/or sitting for extended periods of time* Frequent climbing, reaching, and use of fingers* Moderate stooping, kneeling, crawling, pushing, pulling, lifting, talking, and hearing* Sustains substantially recurring movement to fingers, hands, wrists, legs, and feet* Ability to lift and/or move an excess of 50 pounds or more* Ability to use standard maintenance equipment* Ability to operate assigned equipment and vehicles* Ability to verbally communicate to exchange informationGet to know us better on !As the nation's premier home leasing company, Invitation Homes provides over 80,000 high-quality homes for lease in 16 markets across the country. We are proud to be a member of these communities and to give Americans the opportunity to live in homes with features they value, such as proximity to jobs and access to good schools.The aggressive growth of our company creates many opportunities for achievement and upward mobility. We offer solid careers in a variety of positions, from superintendents to portfolio managers to accountants to software developers. We are looking for talented individuals to help us maintain and further our vision of providing the finest possible rental experience for our residents.
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