Systems Technician Internship
Intrust Group, Cincinnati, OH, United States
Systems Technician Internship
Schedule:
Monday-Friday, Minimum 32 hours per week
Location:
9850 Redhill Drive, Cincinnati, OH 45242
Compensation:
$21 per hour
Job Overview
Intrust IT is searching for eager, empathetic, and purpose-driven students to join our growing service desk team. This full‑time internship is located in our physical office in Blue Ash and emphasizes workstation setup capabilities.
Qualifications
Passionate about serving others.
A people person with excellent interpersonal skills.
A complex problem solver with a proven troubleshooting methodology.
A flexible team player who embraces collaboration.
Someone who takes pride in ownership and is highly detail oriented.
An impassioned learner who values training, coaching, and feedback.
Believe that busy is good; you thrive in a fast‑paced environment.
Happiness is paramount; you work hard and you play harder.
Experienced in troubleshooting & configuration of workstation and server operating systems, line of business applications, Microsoft Office products, and printers.
Experienced in the administration of Microsoft 365 and multiple configurations of Active Directory.
Responsibilities
Hands on experience with workstation buildouts to meet clients’ specific needs.
Troubleshoot & resolve technical support requests from clients to advance skill level.
Interact with & gather information from clients to create new support requests.
Familiarization with the ticketing system.
Office 365 & Active Directory administration exposure.
Gain experience resolving client issues with client applications, workstations, servers, printers, and networking infrastructures.
Assist clients with email issues, administration, and change requests.
Occasionally assist with project implementations.
As experience grows, gain exposure to other areas such as cybersecurity response, network and endpoint remediation techniques, and complex project architecture / deployment.
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Schedule:
Monday-Friday, Minimum 32 hours per week
Location:
9850 Redhill Drive, Cincinnati, OH 45242
Compensation:
$21 per hour
Job Overview
Intrust IT is searching for eager, empathetic, and purpose-driven students to join our growing service desk team. This full‑time internship is located in our physical office in Blue Ash and emphasizes workstation setup capabilities.
Qualifications
Passionate about serving others.
A people person with excellent interpersonal skills.
A complex problem solver with a proven troubleshooting methodology.
A flexible team player who embraces collaboration.
Someone who takes pride in ownership and is highly detail oriented.
An impassioned learner who values training, coaching, and feedback.
Believe that busy is good; you thrive in a fast‑paced environment.
Happiness is paramount; you work hard and you play harder.
Experienced in troubleshooting & configuration of workstation and server operating systems, line of business applications, Microsoft Office products, and printers.
Experienced in the administration of Microsoft 365 and multiple configurations of Active Directory.
Responsibilities
Hands on experience with workstation buildouts to meet clients’ specific needs.
Troubleshoot & resolve technical support requests from clients to advance skill level.
Interact with & gather information from clients to create new support requests.
Familiarization with the ticketing system.
Office 365 & Active Directory administration exposure.
Gain experience resolving client issues with client applications, workstations, servers, printers, and networking infrastructures.
Assist clients with email issues, administration, and change requests.
Occasionally assist with project implementations.
As experience grows, gain exposure to other areas such as cybersecurity response, network and endpoint remediation techniques, and complex project architecture / deployment.
#J-18808-Ljbffr