Patient Services Specialist - Administration
Providence Swedish Medical Center, Seattle, WA, United States
Provide efficient front office services to patients, coordinate internal and external clinic phone communications among staff, patients, and providers, accurately collect records and ensure distribution to appropriate staff via computer or manual systems, administer co‑pay collection from patients, and perform clerical, scheduling, and records activities in support of patients and staff.
Required Qualifications
Prior experience providing a high level of customer service in a fast‑paced environment, including handling confidential data with discretion.
Preferred Qualifications
Electronic Medical Records (EMR) experience.
Previous experience in a healthcare setting.
Benefits
Comprehensive benefits package including a retirement 401(k) savings plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, paid parental leave, vacations, holidays, health issues, voluntary benefits, well‑being resources and more.
Base pay range: $23.15 – $34.69 per hour. Additional compensation may be available for shift differentials, standby/on‑call, overtime, premiums, extra shift incentives, or bonus opportunities.
Job Details
Job Category: Patient Access; Job Function: Revenue Cycle; Job Schedule: Full time; Job Shift: Day; Career Track: Admin Support; Department: 3908 ADMINISTRATION WA 3; Work Location: Swedish Metropolitan Park East‑Seattle; Workplace Type: Remote.
Equal Opportunity Employer
Providence is proud to be an equal opportunity employer. We are committed to a workforce free from unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
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Required Qualifications
Prior experience providing a high level of customer service in a fast‑paced environment, including handling confidential data with discretion.
Preferred Qualifications
Electronic Medical Records (EMR) experience.
Previous experience in a healthcare setting.
Benefits
Comprehensive benefits package including a retirement 401(k) savings plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, paid parental leave, vacations, holidays, health issues, voluntary benefits, well‑being resources and more.
Base pay range: $23.15 – $34.69 per hour. Additional compensation may be available for shift differentials, standby/on‑call, overtime, premiums, extra shift incentives, or bonus opportunities.
Job Details
Job Category: Patient Access; Job Function: Revenue Cycle; Job Schedule: Full time; Job Shift: Day; Career Track: Admin Support; Department: 3908 ADMINISTRATION WA 3; Work Location: Swedish Metropolitan Park East‑Seattle; Workplace Type: Remote.
Equal Opportunity Employer
Providence is proud to be an equal opportunity employer. We are committed to a workforce free from unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
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