Hybrid IT Service Desk Manager - Lead & Elevate Support

Thecentermemphis is seeking a Service Desk Manager based in Hamilton, NJ. This hybrid position involves leading the IT Service Desk operations, managing a team of associates, and ensuring exceptional end-user support. The ideal candidate will have experience in IT Service Management and a proven track record of driving service quality improvements. The role requires strong leadership and communication skills, along with the ability to handle complex incidents and work collaboratively with various IT functions. Benefits include paid time off, parental leave, and a robust wellness program.
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