Fleet Manager
Marten Transport, Ltd., Phoenix, AZ, United States
Purpose
Serve as driver’s supervisor/representative in Operations. Manage drivers performance in identified categories and be primary communication link to drivers. Work to achieve optimum driver and customer satisfaction.
Responsibilities
Sole communications link to driver, including, but not limited to, load information, advances, purchase orders, maintenance coordination, performance counseling and dissemination of general company news and information.
Responsible for assigned full fleet of tractors and drivers, including, but not limited to effective management for optimum performance in the following categories:
On-time pickup and delivery performance
Pallet management
Out of route miles
Hours of service compliance
Driver availability
Accommodation of special routing needs
Cost control
Ensure that each driver has an adequate understanding of all details of customer and company expectations on each load at the point of dispatch.
Daily accounting of all assigned trucks and drivers.
Other duties as assigned by authorized personnel.
Relationships
Daily interaction with drivers, other operations staff and management via qualcomm, telephone and in person.
Abilities/Skills Required
Strong oral and written communication skills, strong organizational ability, detail oriented, ability to remain calm under pressure, handle multiple and varied tasks, basic typing.
Physical Requirements
Ability to sit for extended periods of time. Reasonable manual dexterity.
Education/Training Required
College degree in business or five years experience in fleet management.
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Serve as driver’s supervisor/representative in Operations. Manage drivers performance in identified categories and be primary communication link to drivers. Work to achieve optimum driver and customer satisfaction.
Responsibilities
Sole communications link to driver, including, but not limited to, load information, advances, purchase orders, maintenance coordination, performance counseling and dissemination of general company news and information.
Responsible for assigned full fleet of tractors and drivers, including, but not limited to effective management for optimum performance in the following categories:
On-time pickup and delivery performance
Pallet management
Out of route miles
Hours of service compliance
Driver availability
Accommodation of special routing needs
Cost control
Ensure that each driver has an adequate understanding of all details of customer and company expectations on each load at the point of dispatch.
Daily accounting of all assigned trucks and drivers.
Other duties as assigned by authorized personnel.
Relationships
Daily interaction with drivers, other operations staff and management via qualcomm, telephone and in person.
Abilities/Skills Required
Strong oral and written communication skills, strong organizational ability, detail oriented, ability to remain calm under pressure, handle multiple and varied tasks, basic typing.
Physical Requirements
Ability to sit for extended periods of time. Reasonable manual dexterity.
Education/Training Required
College degree in business or five years experience in fleet management.
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