Patient Access Representative I, Per Diem, Days, Atlantic Health Newton Medical
Atlantic Health System, Hackettstown, NJ, United States
Patient Access Representative I, Per Diem, Days, Atlantic Health Newton Medical Center
Hackettstown, NJ, United States
Job Description
Patient Access Representative
Responsible for patient‑facing registration and related tasks, including information collection, validation, and requisitioning of orders and services. Participates in insurance‑related tasks such as verification, collection of co‑payments, and management of associated paperwork. Ensures compliance with regulatory requirements and hospital policies and protocols. Acts as a liaison between patients, providers, payers, and other stakeholders for all post‑care account resolution matters.
Principal Accountabilities
Serves as the initial point of contact within the health system.
Secures accurate patient information and identifies patients correctly.
Interprets and communicates patient responsibility.
Greets customers politely and addresses them by name.
Attempts to resolve customer questions and concerns.
Adapts to changes in the work environment.
Obtains and verifies patient information for registration.
Maintains contact with third‑party payers to determine reasons for outstanding claims and facilitates prompt payment.
Requests payment of financial dues from patient or guarantors.
Obtains federally required and hospital related consents in a timely manner.
Reconciles daily bank bags and posts dues collected or data entry/charge codes in the financial system.
Ensures compliance with HIPAA and works in various patient settings and locations.
Performs other related duties as assigned.
Qualifications
Required:
High School Diploma or equivalent.
Ability to lift more than 25 lbs if needed.
Preferred:
Experience with Electronic Medical Record (EMR) systems, preferably EPIC.
Minimum 1+ year experience in Patient Access, Medical Office, Health Insurance, or related area.
Benefits
Team Member Benefits
Medical, Dental, Vision, Prescription Coverage (22.5 hours per week or above for full‑time and part‑time team members).
Life & AD&D Insurance.
Short‑Term and Long‑Term Disability.
403(b) Retirement Plan with employer match and additional non‑elective contribution.
PTO & Paid Sick Leave.
Tuition Assistance, Advancement & Academic Advising.
Parental, Adoption, Surrogacy Leave.
Backup and On‑Site Childcare.
Well‑Being Rewards.
Employee Assistance Program (EAP).
Fertility Benefits, Healthy Pregnancy Program.
Flexible Spending & Commuter Accounts.
Pet, Home & Auto, Identity Theft and Legal Insurance.
Note: In compliance with the NJ Pay Transparency Act (effective Sunday, June 1, 2025), all job postings will include the hourly wage or salary (or a range), as well as this summary of benefits. Final compensation and benefit eligibility may vary by role and employment status and will be confirmed at the time of offer.
EEO Statement
Atlantic Health, Inc. is an equal employment opportunity employer and federal contractor or subcontractor and therefore abides by applicable laws to protect applicants and employees from discrimination in hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral, and other aspects of employment, on the basis of race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, citizenship status, disability, age, genetics, or veteran status.
Job Info
Job Identification 27672
Job Schedule Part‑Time
Location 651 Willow Grove St, Hackettstown, NJ, 07840, US
Minimum Salary (Hourly Rate) $18.50
Maximum Salary (Hourly Rate) $27.58
Primary Shift Varies
Work Schedule 11 pm – 7 am
Days and Shifts: Friday/Saturday 11 pm – 7 am
Division Hackettstown Medical Center
Specialty Other
Service Line Other
Region Western Region (Hackettstown & Newton Medical Centers)
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Hackettstown, NJ, United States
Job Description
Patient Access Representative
Responsible for patient‑facing registration and related tasks, including information collection, validation, and requisitioning of orders and services. Participates in insurance‑related tasks such as verification, collection of co‑payments, and management of associated paperwork. Ensures compliance with regulatory requirements and hospital policies and protocols. Acts as a liaison between patients, providers, payers, and other stakeholders for all post‑care account resolution matters.
Principal Accountabilities
Serves as the initial point of contact within the health system.
Secures accurate patient information and identifies patients correctly.
Interprets and communicates patient responsibility.
Greets customers politely and addresses them by name.
Attempts to resolve customer questions and concerns.
Adapts to changes in the work environment.
Obtains and verifies patient information for registration.
Maintains contact with third‑party payers to determine reasons for outstanding claims and facilitates prompt payment.
Requests payment of financial dues from patient or guarantors.
Obtains federally required and hospital related consents in a timely manner.
Reconciles daily bank bags and posts dues collected or data entry/charge codes in the financial system.
Ensures compliance with HIPAA and works in various patient settings and locations.
Performs other related duties as assigned.
Qualifications
Required:
High School Diploma or equivalent.
Ability to lift more than 25 lbs if needed.
Preferred:
Experience with Electronic Medical Record (EMR) systems, preferably EPIC.
Minimum 1+ year experience in Patient Access, Medical Office, Health Insurance, or related area.
Benefits
Team Member Benefits
Medical, Dental, Vision, Prescription Coverage (22.5 hours per week or above for full‑time and part‑time team members).
Life & AD&D Insurance.
Short‑Term and Long‑Term Disability.
403(b) Retirement Plan with employer match and additional non‑elective contribution.
PTO & Paid Sick Leave.
Tuition Assistance, Advancement & Academic Advising.
Parental, Adoption, Surrogacy Leave.
Backup and On‑Site Childcare.
Well‑Being Rewards.
Employee Assistance Program (EAP).
Fertility Benefits, Healthy Pregnancy Program.
Flexible Spending & Commuter Accounts.
Pet, Home & Auto, Identity Theft and Legal Insurance.
Note: In compliance with the NJ Pay Transparency Act (effective Sunday, June 1, 2025), all job postings will include the hourly wage or salary (or a range), as well as this summary of benefits. Final compensation and benefit eligibility may vary by role and employment status and will be confirmed at the time of offer.
EEO Statement
Atlantic Health, Inc. is an equal employment opportunity employer and federal contractor or subcontractor and therefore abides by applicable laws to protect applicants and employees from discrimination in hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral, and other aspects of employment, on the basis of race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, citizenship status, disability, age, genetics, or veteran status.
Job Info
Job Identification 27672
Job Schedule Part‑Time
Location 651 Willow Grove St, Hackettstown, NJ, 07840, US
Minimum Salary (Hourly Rate) $18.50
Maximum Salary (Hourly Rate) $27.58
Primary Shift Varies
Work Schedule 11 pm – 7 am
Days and Shifts: Friday/Saturday 11 pm – 7 am
Division Hackettstown Medical Center
Specialty Other
Service Line Other
Region Western Region (Hackettstown & Newton Medical Centers)
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