Software Developer Contractor
eTeam, New York, NY, United States
Role: Lead Engineer
Location: Remote
Duration: 8 Months
Level -2 Hands on engineer Hands-on Level 2 Software Engineer with strong Java expertise and hands-on experience in triaging and troubleshooting production issues. The ideal candidate is self-driven, adaptable, and comfortable working in a fast-paced, evolving environment.
Responsibilities
• Troubleshoot and debug Java-based applications
• Perform Java development and debugging for backend applications
• Perform SQL queries to support issue investigation
• Monitor and resolve issues in GCP/GKE environments
• Collaborate with cross-functional teams during incident triage
• Manage multiple priorities
Required Skills
• Strong Java and backend troubleshooting experience
• Production incident triage experience
• Working knowledge of GCP, GKE, and Kubernetes basics
• SQL knowledge
• Strong communication skills
• Self-driven and adaptable to change
Nice to Have
• Retail or POS domain experience Level - 4 Lead Engineer Lead Engineer - POS Managed Services (Level 4) Highly experienced Lead Engineer with strong Java and backend expertise, responsible for leading support and development activities for critical POS systems in a managed services environment. This role requires deep technical knowledge, strong ownership, and the ability to lead incident triage, drive architecture discussions, and guide the team in a fast-paced, continuously changing environment involving store systems, device integrations, and cloud/backend platforms.
Responsibilities
• Lead production incident triage calls and drive issues to resolution across store, backend, and cloud systems
• Troubleshoot complex issues involving POS applications, backend services, databases, and store devices
• Support and debug integrations with store peripherals (payment devices, printers, scanners, cash drawers, pin pads, etc.)
• Design and review solutions for new requirements, enhancements, and system integrations
• Understand and support deployment architecture across store, cloud, middleware, and backend layers
• Coordinate with offshore, onshore, vendors, and cross-functional teams during incidents and releases
• Own multiple workstreams simultaneously and ensure timely resolution of issues
• Guide and mentor engineers, working hands-on with the team on daily support and development tasks
• Drive root cause analysis and implement long-term fixes for recurring production issues
• Participate in release planning, deployment validation, and production readiness activities
• Ensure system stability during high-volume events, store rollouts, and holiday readiness periods
• Contribute to improving monitoring, alerting, automation, and operational processes
Required Skills
• Strong Java and backend development / troubleshooting experience
• Strong SQL / PostgreSQL / relational database expertise
• Proven experience leading production incident triage sessions
• Strong understanding of retail or store systems architecture
• Experience working with device integrations (payment terminals, printers, scanners, cash drawers, peripherals) is an add on.
• Strong understanding of deployment architecture and distributed systems
• Experience with cloud platforms (GCP / Kubernetes / GKE or similar)
• Ability to work in fast-paced, continuously changing environment
• Strong problem-solving and root cause analysis skills
• Strong communication and leadership skills
• Ability to guide team members and work hands-on with them daily
• Experience coordinating with offshore teams
• Self-driven, highly accountable, and able to own multiple critical areas
Nice to Have
• Retail / POS domain expertise
• Experience with payment integrations (Adyen / Verifone / Ingenico / payment gateways)
• Experience in managed services / production support environments
• Experience designing architecture for new features or integrations
• Experience with store deployments and large-scale rollouts
• Experience supporting high-volume retail events / holiday readiness
Location: Remote
Duration: 8 Months
Level -2 Hands on engineer Hands-on Level 2 Software Engineer with strong Java expertise and hands-on experience in triaging and troubleshooting production issues. The ideal candidate is self-driven, adaptable, and comfortable working in a fast-paced, evolving environment.
Responsibilities
• Troubleshoot and debug Java-based applications
• Perform Java development and debugging for backend applications
• Perform SQL queries to support issue investigation
• Monitor and resolve issues in GCP/GKE environments
• Collaborate with cross-functional teams during incident triage
• Manage multiple priorities
Required Skills
• Strong Java and backend troubleshooting experience
• Production incident triage experience
• Working knowledge of GCP, GKE, and Kubernetes basics
• SQL knowledge
• Strong communication skills
• Self-driven and adaptable to change
Nice to Have
• Retail or POS domain experience Level - 4 Lead Engineer Lead Engineer - POS Managed Services (Level 4) Highly experienced Lead Engineer with strong Java and backend expertise, responsible for leading support and development activities for critical POS systems in a managed services environment. This role requires deep technical knowledge, strong ownership, and the ability to lead incident triage, drive architecture discussions, and guide the team in a fast-paced, continuously changing environment involving store systems, device integrations, and cloud/backend platforms.
Responsibilities
• Lead production incident triage calls and drive issues to resolution across store, backend, and cloud systems
• Troubleshoot complex issues involving POS applications, backend services, databases, and store devices
• Support and debug integrations with store peripherals (payment devices, printers, scanners, cash drawers, pin pads, etc.)
• Design and review solutions for new requirements, enhancements, and system integrations
• Understand and support deployment architecture across store, cloud, middleware, and backend layers
• Coordinate with offshore, onshore, vendors, and cross-functional teams during incidents and releases
• Own multiple workstreams simultaneously and ensure timely resolution of issues
• Guide and mentor engineers, working hands-on with the team on daily support and development tasks
• Drive root cause analysis and implement long-term fixes for recurring production issues
• Participate in release planning, deployment validation, and production readiness activities
• Ensure system stability during high-volume events, store rollouts, and holiday readiness periods
• Contribute to improving monitoring, alerting, automation, and operational processes
Required Skills
• Strong Java and backend development / troubleshooting experience
• Strong SQL / PostgreSQL / relational database expertise
• Proven experience leading production incident triage sessions
• Strong understanding of retail or store systems architecture
• Experience working with device integrations (payment terminals, printers, scanners, cash drawers, peripherals) is an add on.
• Strong understanding of deployment architecture and distributed systems
• Experience with cloud platforms (GCP / Kubernetes / GKE or similar)
• Ability to work in fast-paced, continuously changing environment
• Strong problem-solving and root cause analysis skills
• Strong communication and leadership skills
• Ability to guide team members and work hands-on with them daily
• Experience coordinating with offshore teams
• Self-driven, highly accountable, and able to own multiple critical areas
Nice to Have
• Retail / POS domain expertise
• Experience with payment integrations (Adyen / Verifone / Ingenico / payment gateways)
• Experience in managed services / production support environments
• Experience designing architecture for new features or integrations
• Experience with store deployments and large-scale rollouts
• Experience supporting high-volume retail events / holiday readiness