Technical-Functional Analyst for HCM/SCM
3B Staffing LLC, Boston, MA, United States
Job Description:
The Lawson Applications Analyst is responsible for designing, configuring, testing, implementing and supporting Lawson/Infor enterprise resource planning (ERP) system.
Responsibilities:
Collaborates with key stakeholders, end users and other members of the business, patient care and Information Technology teams to optimize system configuration, function and access.
• Evaluates problem tickets and service requests, customer requests for system changes, data retrieval requests, system performance problems and optimization opportunities, and participates in the timely resolution of these activities.
• Addresses system concerns for the end-users.
• Troubleshoots and resolves application errors and other system issues.
• Tests the system, including any configurations, customizations and new releases, prior to production implementation.
• Works with end-users and the reporting team to assist with the design and testing of system reports.
• Participates in system design, validation and/or remediation sessions.
• Actively leads and takes ownership for the build and maintenance of system dictionaries, profiles, tables and other configuration points.
• Understands data flow to/from other systems and works with the Application Integration team to help resolve data integration issues.
• Manages system enhancement requests directly with the vendor and various IT Technical teams.
• Leads and/or facilitates system design, validation and/or remediation sessions.
Technical Skills:
Benefits integration development, SQL, Lawson application development
System Knowledge:
Lawson HCM/SCM/Finance
Additional Skills & Knowledge:
Someone with operations knowledge would be helpful along with technical development.
Accounting background/knowledge of accounting processes and terms
HR background and terminology
Materials Management terminology
Lawson system knowledge and experience (most important)
The Lawson Applications Analyst is responsible for designing, configuring, testing, implementing and supporting Lawson/Infor enterprise resource planning (ERP) system.
Responsibilities:
Collaborates with key stakeholders, end users and other members of the business, patient care and Information Technology teams to optimize system configuration, function and access.
• Evaluates problem tickets and service requests, customer requests for system changes, data retrieval requests, system performance problems and optimization opportunities, and participates in the timely resolution of these activities.
• Addresses system concerns for the end-users.
• Troubleshoots and resolves application errors and other system issues.
• Tests the system, including any configurations, customizations and new releases, prior to production implementation.
• Works with end-users and the reporting team to assist with the design and testing of system reports.
• Participates in system design, validation and/or remediation sessions.
• Actively leads and takes ownership for the build and maintenance of system dictionaries, profiles, tables and other configuration points.
• Understands data flow to/from other systems and works with the Application Integration team to help resolve data integration issues.
• Manages system enhancement requests directly with the vendor and various IT Technical teams.
• Leads and/or facilitates system design, validation and/or remediation sessions.
Technical Skills:
Benefits integration development, SQL, Lawson application development
System Knowledge:
Lawson HCM/SCM/Finance
Additional Skills & Knowledge:
Someone with operations knowledge would be helpful along with technical development.
Accounting background/knowledge of accounting processes and terms
HR background and terminology
Materials Management terminology
Lawson system knowledge and experience (most important)