QMS & Training Coordinator
Ingersoll-Rand, Southern Pines, NC, United States
Ingersoll Rand is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
Job Title:
Quality Management System (QMS) & Training Coordinator
Location:
Southern Pines, NC
Job Overview
Coordinate and lead activities related to developing, executing, and auditing controlled documents in accordance with the site’s applicable Quality Management Standards, Industry Certifications, or other customer specified Quality Systems requirements and activities. Additionally, own the site’s training and competency program for production associates.
Responsibilities
Coordinate, conduct, and oversee activities related to ongoing improvement and compliance with the site’s Quality Management System and applicable Industry Certifications.
Generate, conduct, and oversee the execution of an internal auditing plan per the site’s QMS requirements.
Communicate audit findings and assist with the coordination and completion of applicable corrective actions with assigned owners.
Oversee document and records control, retention, storage (physical & electronic), and site access of all relative QMS documentation.
Coordinate and assist with the execution of management reviews in accordance to the site’s QMS requirements.
Assist with the coordination of applicable 3rd party audits (on site, virtual, or self‑audits).
Oversee customer specified requirements (i.e. material certs, inspection results, performance records, etc.) as defined by a Sales Order or other approved method.
Assist all departments with controlled document development and continuous improvement.
Own the Master Training Matrix for all production associates; ensuring associates are trained and competent for current responsibilities.
Collaborate with production supervisors to develop and execute cross‑training and development plans for key associates to ensure business continuity and execution.
Requirements
High School Diploma or GED required and a minimum of five (5) years quality experience in a manufacturing environment (prefer ISO or other QMS experience in a machining and assembly environment).
Associate’s degree, Technical/Business School Certificate, or Skilled Trades Apprenticeship and a minimum of 3+ years quality experience in a manufacturing environment (prefer ISO or other QMS experience in a machining and assembly environment).
Must have strong organization and computer skills with experience in Microsoft Excel, Word, and PowerPoint.
Advanced knowledge of Quality Management Systems, Standards, and Industry Certifications (ISO 9001:2015 Internal Auditing Certification preferred).
1+ years’ experience with ERP Systems and NCR System.
1+ years’ experience utilizing conventional measuring equipment including calipers, micrometers, optical comparators, microscopes and other types of inspection devices.
1+ years’ experience understanding blueprints and other documents that define product specification.
3+ years’ experience with strong root cause analysis skills and continuous improvement mindset.
3+ years’ experience with an advanced understanding of assembly methods.
Core Competencies
Support the site Quality Manager and functional team as needed.
Measure, assess, disposition, and contain (if required) suspect non‑conforming product or components.
Investigate/troubleshoot internal and external customer complaints.
Maintain records, certifications and documentation for completed inspections.
Ability to read and understand detailed instructions, processes, procedures, and manuals in English and communicate that understanding effectively as required.
Ability to read and comprehend simple instructions in English, short correspondence, and memos, such as supervisory instructions, safety rules, operating and maintenance instructions, procedure manuals, and work orders.
Ability to effectively share information about job duties in one‑on‑one and large group situations with customers, clients, and other employees.
Provide tactical quality support to operations.
Must have strong oral and written communication skills across all levels within and external to the organization.
Must be detail‑oriented and able to prioritize workload as demands change.
Preferences
ISO 9001 Internal Auditor or equivalent (preferred, but not required)
Travel & Work Arrangements / Requirements
While performing the duties of this job, the employee must wear OSHA‑approved safety glasses, safety shoes (steel toe), and hearing protection when entering the manufacturing area.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The employee is regularly required to stand, use hands to finger, handle or feel, walk, reach with hands and arms, stoop, kneel, crouch, or crawl, and talk or hear.
The employee may regularly lift and/or move boxes that weigh up to 50 pounds, and may be required to lift and/or move bar stock or baskets that vary in weight above these amounts. The employee must get assistance from other co‑workers or by using a material handling device, forklift, or hand truck when lifting items.
Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and depth perception.
The employee is frequently exposed to moving mechanical parts, toxic or caustic chemicals, airborne particles, and vibration from hammering of parts and using hand tools.
Benefits
Ingersoll Rand offers a comprehensive benefits package, including health‑care options (medical and prescription plans, dental and vision coverage, wellness programs), life insurance, a robust 401(k) plan, paid time off, and an employee stock grant.
#J-18808-Ljbffr
Job Title:
Quality Management System (QMS) & Training Coordinator
Location:
Southern Pines, NC
Job Overview
Coordinate and lead activities related to developing, executing, and auditing controlled documents in accordance with the site’s applicable Quality Management Standards, Industry Certifications, or other customer specified Quality Systems requirements and activities. Additionally, own the site’s training and competency program for production associates.
Responsibilities
Coordinate, conduct, and oversee activities related to ongoing improvement and compliance with the site’s Quality Management System and applicable Industry Certifications.
Generate, conduct, and oversee the execution of an internal auditing plan per the site’s QMS requirements.
Communicate audit findings and assist with the coordination and completion of applicable corrective actions with assigned owners.
Oversee document and records control, retention, storage (physical & electronic), and site access of all relative QMS documentation.
Coordinate and assist with the execution of management reviews in accordance to the site’s QMS requirements.
Assist with the coordination of applicable 3rd party audits (on site, virtual, or self‑audits).
Oversee customer specified requirements (i.e. material certs, inspection results, performance records, etc.) as defined by a Sales Order or other approved method.
Assist all departments with controlled document development and continuous improvement.
Own the Master Training Matrix for all production associates; ensuring associates are trained and competent for current responsibilities.
Collaborate with production supervisors to develop and execute cross‑training and development plans for key associates to ensure business continuity and execution.
Requirements
High School Diploma or GED required and a minimum of five (5) years quality experience in a manufacturing environment (prefer ISO or other QMS experience in a machining and assembly environment).
Associate’s degree, Technical/Business School Certificate, or Skilled Trades Apprenticeship and a minimum of 3+ years quality experience in a manufacturing environment (prefer ISO or other QMS experience in a machining and assembly environment).
Must have strong organization and computer skills with experience in Microsoft Excel, Word, and PowerPoint.
Advanced knowledge of Quality Management Systems, Standards, and Industry Certifications (ISO 9001:2015 Internal Auditing Certification preferred).
1+ years’ experience with ERP Systems and NCR System.
1+ years’ experience utilizing conventional measuring equipment including calipers, micrometers, optical comparators, microscopes and other types of inspection devices.
1+ years’ experience understanding blueprints and other documents that define product specification.
3+ years’ experience with strong root cause analysis skills and continuous improvement mindset.
3+ years’ experience with an advanced understanding of assembly methods.
Core Competencies
Support the site Quality Manager and functional team as needed.
Measure, assess, disposition, and contain (if required) suspect non‑conforming product or components.
Investigate/troubleshoot internal and external customer complaints.
Maintain records, certifications and documentation for completed inspections.
Ability to read and understand detailed instructions, processes, procedures, and manuals in English and communicate that understanding effectively as required.
Ability to read and comprehend simple instructions in English, short correspondence, and memos, such as supervisory instructions, safety rules, operating and maintenance instructions, procedure manuals, and work orders.
Ability to effectively share information about job duties in one‑on‑one and large group situations with customers, clients, and other employees.
Provide tactical quality support to operations.
Must have strong oral and written communication skills across all levels within and external to the organization.
Must be detail‑oriented and able to prioritize workload as demands change.
Preferences
ISO 9001 Internal Auditor or equivalent (preferred, but not required)
Travel & Work Arrangements / Requirements
While performing the duties of this job, the employee must wear OSHA‑approved safety glasses, safety shoes (steel toe), and hearing protection when entering the manufacturing area.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The employee is regularly required to stand, use hands to finger, handle or feel, walk, reach with hands and arms, stoop, kneel, crouch, or crawl, and talk or hear.
The employee may regularly lift and/or move boxes that weigh up to 50 pounds, and may be required to lift and/or move bar stock or baskets that vary in weight above these amounts. The employee must get assistance from other co‑workers or by using a material handling device, forklift, or hand truck when lifting items.
Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and depth perception.
The employee is frequently exposed to moving mechanical parts, toxic or caustic chemicals, airborne particles, and vibration from hammering of parts and using hand tools.
Benefits
Ingersoll Rand offers a comprehensive benefits package, including health‑care options (medical and prescription plans, dental and vision coverage, wellness programs), life insurance, a robust 401(k) plan, paid time off, and an employee stock grant.
#J-18808-Ljbffr