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Automotive Service Advisor

Fuller Ford Inc, Cincinnati, OH, United States


Join the Team at Fuller Ford!
Fuller Ford is looking for a

motivated

and

customer-focused

Automotive Service Advisor

to join our

Service

department. If you enjoy working with people, have a passion for the automotive industry, and thrive in a fast-paced environment, we want to hear from you.

Key Responsibilities

Greet customers promptly and professionally

Listen to customer concerns and accurately document service needs

Provide clear explanations of recommended services and repairs

Prepare estimates and obtain customer approvals

Coordinate with technicians to ensure timely and accurate service

Keep customers updated on vehicle status throughout the service process

Handle billing, invoicing, and follow-up communication

Maintain strong relationships to encourage repeat business

Qualifications

Strong communication and interpersonal skills

Ability to multitask and stay organized in a busy environment

Basic knowledge of automotive systems and repairs

Proficiency with computer systems and service software

Valid driver’s license

What We Offer

Competitive pay

Health, dental, and vision benefits

Paid time off and holidays

401k with 25% match, 50% match after 10 years (Up to Federal Limit)

Ongoing training and career development

Supportive team environment

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