Resident Maintenance Manager
AMH Internet Solutions, Inc., Indianapolis, IN, United States
Resident Maintenance Manager page is loaded## Resident Maintenance Managerlocations:
Indianapolis, INtime type:
Full timeposted on:
Posted Yesterdayjob requisition id:
JR101683Since 2012, we've grown to become one of the leading single-family rental companies and homebuilders in the country, recently recognized as a top employer by Fortune and Great Place To Work(R).
At AMH, our goal is to simplify the experience of leasing a home through professional management and maintenance support, so our residents can focus on what really matters to them, wherever they are in life.The **Resident Maintenance Manager** (RMM) is responsible for all occupied maintenance operations and related expense management within a district. This position directly supervises Field Maintenance Technicians and Resident Maintenance. The RMM leads the end-to-end occupied maintenance process—from maintenance request intake and assessment through assignment, vendor scheduling, and resolution— to ensure timely, efficient, and high-quality service. Key responsibilities include driving resident satisfaction, meeting occupied maintenance operational KPIs, leveraging data and reporting to drive operational decision-making, and owning the financial performance of assets, to ensure maintenance work meets company standards for cost, efficiency, quality and timeliness.**Responsibilities:*** Lead and support a district maintenance team, including hiring, onboarding, training, and ongoing coaching.* Oversee daily occupied maintenance operations, including issue intake, work assignment, vendor coordination, and timely completion.* Monitor operational KPIs, resource usage, and asset financials to support efficient and cost‐effective performance.* Ensure company systems, procedures, and maintenance standards are followed consistently.* Communicate goals, expectations, and metrics to guide team performance and service quality.* Support quality control efforts through work reviews, training, and adherence to maintenance standards.* Assist with escalations and help resolve maintenance issues promptly.* Collaborate with vendor partners and internal teams to support compliance, scheduling, and operational needs.* Lead routine meetings to address seasonal trends and business needs.* Conduct field‐based training, ride‐alongs, inventory checks, and storage room inspections.**Requirements:*** High school diploma or GED required.* Bachelor’s degree or technical certification is preferred.* Minimum five (5) years of progressive operations or multi-unit leadership experience required with hands‐on experience with basic hand tools and power tools.* Scheduling, dispatching, or resource allocation experience strongly preferred* Valid driver’s license required.* Strong understanding of property maintenance or property management.* Working knowledge of residential maintenance operations, including general familiarity with maintenance tools and equipment.* Comfortable working with data, reports, and basic financial information such as P&L statements.* Proficiency in Microsoft Office (Word, Excel, Outlook) required.* Working knowledge of OSHA safety standards preferred.* Strong leadership, communication, and problem‐solving skills.* Lift/carry: 50 pounds to waist height, 50 pounds to shoulder height, 20 pounds above the head.CompensationThe anticipated pay range/scale for this position is $80,155.00 to $100,182.00 Annually. Actual starting base pay within this range will depend on factors including geographic location, education, training, skills, and relevant experience.Additional CompensationThis position is eligible to receive quarterly bonus payments.Perks and BenefitsEmployees have the opportunity to participate in medical, dental and vision insurance; flexible spending accounts and/or health savings accounts; dependent savings accounts; 401(k) with company matching contributions; employee stock purchase plan; and a tuition reimbursement program. The Company provides 9 paid holidays per year, and, upon hire, new employees will accrue paid time off (PTO) at a rate of 0.0577 hours of PTO per hour worked, up to a maximum of 120 hours per year.**CA Privacy Notice:**To learn more about what information we collect when you apply for a job, and how we use that information, please see our CA Job Applicant Privacy Notice found at .#LI-SC1At AMH, we’re redefining what it means to make a home yours. And we’re doing it with care. As a leading single-family rental company and homebuilder in the nation, we work daily to deliver an exceptional resident experience. Our goal is to make leasing a home easy, so you can focus on what really matters to you, wherever you are in life.That’s why we offer more than 60,000 single-family homes across the U.S., located in vibrant neighborhoods. Our beautiful houses are move-in ready, pet-friendly, and equipped with outdoor space and ample room for all your household’s needs. Our custom Let Yourself In(R) technology allows you to tour a property on your own schedule, without an agent present. And our streamlined leasing process empowers you to apply and receive a lease for signature, all online. Once you’ve moved in, we simplify your day-to-day through online customer solutions and professional maintenance support, so you can enjoy your weekends stress-free.
Whether you’re looking for peace of mind, don’t want to deal with the costs of ownership, or simply want the flexibility of renting, AMH has you covered. Just ask our nearly 200,000 residents.
Learn more:American Homes 4 Rent, LP (“AMH”) provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, marital status, pregnancy, status as a parent, national origin, age, disability (physical or mental), family medical history or genetic information, political affiliation, military service, or other non-merit based factors. AMH provides reasonable accommodations to qualified individuals with disabilities. To request an accommodation, email leaveofabsence@amh.com. . In addition to federal law requirements, AMH complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. . . Illinois Privacy Notice: . Information regarding our collection and use of your personal information can be found . CA Privacy Notice: To learn more about what information we collect when you apply for a job, and how we use that information, please see our CA Job Applicant Privacy Notice found . Background check required. AMH will consider for employment qualified applicants with arrest or conviction records in accordance with all applicable federal, state, and local laws, which may include the Los Angeles County Fair Chance Ordinance for Employers and the
Act.
#J-18808-Ljbffr
Indianapolis, INtime type:
Full timeposted on:
Posted Yesterdayjob requisition id:
JR101683Since 2012, we've grown to become one of the leading single-family rental companies and homebuilders in the country, recently recognized as a top employer by Fortune and Great Place To Work(R).
At AMH, our goal is to simplify the experience of leasing a home through professional management and maintenance support, so our residents can focus on what really matters to them, wherever they are in life.The **Resident Maintenance Manager** (RMM) is responsible for all occupied maintenance operations and related expense management within a district. This position directly supervises Field Maintenance Technicians and Resident Maintenance. The RMM leads the end-to-end occupied maintenance process—from maintenance request intake and assessment through assignment, vendor scheduling, and resolution— to ensure timely, efficient, and high-quality service. Key responsibilities include driving resident satisfaction, meeting occupied maintenance operational KPIs, leveraging data and reporting to drive operational decision-making, and owning the financial performance of assets, to ensure maintenance work meets company standards for cost, efficiency, quality and timeliness.**Responsibilities:*** Lead and support a district maintenance team, including hiring, onboarding, training, and ongoing coaching.* Oversee daily occupied maintenance operations, including issue intake, work assignment, vendor coordination, and timely completion.* Monitor operational KPIs, resource usage, and asset financials to support efficient and cost‐effective performance.* Ensure company systems, procedures, and maintenance standards are followed consistently.* Communicate goals, expectations, and metrics to guide team performance and service quality.* Support quality control efforts through work reviews, training, and adherence to maintenance standards.* Assist with escalations and help resolve maintenance issues promptly.* Collaborate with vendor partners and internal teams to support compliance, scheduling, and operational needs.* Lead routine meetings to address seasonal trends and business needs.* Conduct field‐based training, ride‐alongs, inventory checks, and storage room inspections.**Requirements:*** High school diploma or GED required.* Bachelor’s degree or technical certification is preferred.* Minimum five (5) years of progressive operations or multi-unit leadership experience required with hands‐on experience with basic hand tools and power tools.* Scheduling, dispatching, or resource allocation experience strongly preferred* Valid driver’s license required.* Strong understanding of property maintenance or property management.* Working knowledge of residential maintenance operations, including general familiarity with maintenance tools and equipment.* Comfortable working with data, reports, and basic financial information such as P&L statements.* Proficiency in Microsoft Office (Word, Excel, Outlook) required.* Working knowledge of OSHA safety standards preferred.* Strong leadership, communication, and problem‐solving skills.* Lift/carry: 50 pounds to waist height, 50 pounds to shoulder height, 20 pounds above the head.CompensationThe anticipated pay range/scale for this position is $80,155.00 to $100,182.00 Annually. Actual starting base pay within this range will depend on factors including geographic location, education, training, skills, and relevant experience.Additional CompensationThis position is eligible to receive quarterly bonus payments.Perks and BenefitsEmployees have the opportunity to participate in medical, dental and vision insurance; flexible spending accounts and/or health savings accounts; dependent savings accounts; 401(k) with company matching contributions; employee stock purchase plan; and a tuition reimbursement program. The Company provides 9 paid holidays per year, and, upon hire, new employees will accrue paid time off (PTO) at a rate of 0.0577 hours of PTO per hour worked, up to a maximum of 120 hours per year.**CA Privacy Notice:**To learn more about what information we collect when you apply for a job, and how we use that information, please see our CA Job Applicant Privacy Notice found at .#LI-SC1At AMH, we’re redefining what it means to make a home yours. And we’re doing it with care. As a leading single-family rental company and homebuilder in the nation, we work daily to deliver an exceptional resident experience. Our goal is to make leasing a home easy, so you can focus on what really matters to you, wherever you are in life.That’s why we offer more than 60,000 single-family homes across the U.S., located in vibrant neighborhoods. Our beautiful houses are move-in ready, pet-friendly, and equipped with outdoor space and ample room for all your household’s needs. Our custom Let Yourself In(R) technology allows you to tour a property on your own schedule, without an agent present. And our streamlined leasing process empowers you to apply and receive a lease for signature, all online. Once you’ve moved in, we simplify your day-to-day through online customer solutions and professional maintenance support, so you can enjoy your weekends stress-free.
Whether you’re looking for peace of mind, don’t want to deal with the costs of ownership, or simply want the flexibility of renting, AMH has you covered. Just ask our nearly 200,000 residents.
Learn more:American Homes 4 Rent, LP (“AMH”) provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, marital status, pregnancy, status as a parent, national origin, age, disability (physical or mental), family medical history or genetic information, political affiliation, military service, or other non-merit based factors. AMH provides reasonable accommodations to qualified individuals with disabilities. To request an accommodation, email leaveofabsence@amh.com. . In addition to federal law requirements, AMH complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. . . Illinois Privacy Notice: . Information regarding our collection and use of your personal information can be found . CA Privacy Notice: To learn more about what information we collect when you apply for a job, and how we use that information, please see our CA Job Applicant Privacy Notice found . Background check required. AMH will consider for employment qualified applicants with arrest or conviction records in accordance with all applicable federal, state, and local laws, which may include the Los Angeles County Fair Chance Ordinance for Employers and the
Act.
#J-18808-Ljbffr