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Kennel Supervisor

Accreditation Council for Graduate Medical Education, Ayer, MA, United States


Ayer Animal Medical Center , a Thrive Pet Healthcare Partner, is in search of a full‑time

Kennel Supervisor

to join our growing team!

We offer an AMAZING benefits package- which includes paid time off, 401k, medical/dental/vision insurance, HSA and FSA available, parental leave, generous pet discounts, and more.

Compensation: Starting at $20-23/hr. depending on skillset and experience.

Schedule: Holidays and rotating weekends are required.

The ideal candidate

Has experience working directly with animals in a kennel/group setting

Has at least 1 year of supervisory experience

Works well independently as well as on a team

Has strong communication & leadership skills

Is hard‑working and reliable

Is physically able to perform all duties associated with this position

Duties of a Kennel Supervisor

Creating staff schedules

Leading staff training events

Complete payroll for employees managed

Work collaboratively with the Ayer team to ensure a safe and comfortable stay for all pets.

Provide boarding dogs and cats with clean bedding, fresh water and food.

Administering medication

Clean soiled cages, pet accidents, and outside eliminations in a timely manner and in accordance with hospital/kennel protocols.

Maintain a clean, safe and sanitary environment at all times in all kennel areas.

Laundry and housekeeping duties as assigned.

Checking dogs/cats in and out of boarding and daycare following the kennel process.

Using Vetspire & Nova Sheets software to read pet files, record appetites, enter bathroom notes, enter charges, etc.

Monitor and report signs of illness, injury, or behavior concerns to the appropriate person.

Follow feeding and care guidelines set forth by owners and management/veterinary staff.

Report and elevate any equipment malfunction and safety concerns to Practice Manager.

Follow all protocols set forth in the Kennel Ops Manual which includes how to handle animals that are sick, injured, post-surgical, and/or aggressive.

All other duties as assigned.

Job Overview
The Kennel Supervisor is an integral part of the leadership team at Ayer Animal Medical Center and collaborates closely with other department leaders to create the best experience possible for pets and staff alike. The Boarding Supervisor works closely with the Practice Manager and is tasked with managing the kennel employees and ensuring the well‑being of the animals boarding at the hospital. They work directly with the animals providing meals, play time, and specialized care as well as working with the employees and management to complete payroll, staff training events, one-on-one team member meetings and client escalations. Supervisory experience as well as experience handling dogs and cats is required. Boarding Supervisors report directly to the Practice Manager.

Benefits – our care in action
Thrive offers a suite of benefits to support team members’ emotional, physical, professional, and financial wellbeing. In addition to our health and life insurance, and short‑ and long‑term disability plans, we offer eligible team members:

Competitive pay

401(k) with employer match

Mental health resources, including easy access to therapy through Lyra Health

Paid parental leave

Purr‑ental leave for when you adopt a pet

Subsidized backup childcare and elder care

Expert advice, support and network discounts for fertility and family planning

FREE CE courses

Pet perks and veterinary service discounts

Student loan support tools and assistance

Some benefits shown are only for full‑time team members who work 30 hours or more per week. Certain benefits may be subject to waiting periods or length of service requirements.

Working Conditions
The work environment is within clinical practice. The Kennel Supervisor must be prepared to work in a fast‑paced environment that can be physically and emotionally demanding. They must be able to handle clients’ interactions and be prepared to perform housekeeping duties as described above. Candidates need to be interested in animals and committed to their care and well‑being. They must be able to work on their feet for long periods of time and are aware that they can be exposed to bites and scratches, and that the kennel can become a loud environment.

There is a possibility of allergies and exposure to zoonotic diseases and staff members are encouraged to wear protective gear according to situations that may arise.

The kennel operates 7 days a week from 8am-7pm and does not close due to inclement weather.

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