Optometry Technician (bilingual)
Mission Neighborhood Health Center, San Francisco, CA, United States
The Mission Neighborhood Health Center (MNHC) is a non-profit, multi-site community health organization offering comprehensive health services in the Mission and Excelsior Districts of San Francisco. The center offers primary health care services, adult medicine, pediatrics, family planning, OB/GYN, HIV and homeless services. We advocate for health equity and deliver innovative, high-quality services responsive to the neighborhoods and diverse communities we serve.
We are currently looking for qualified candidates for our Optometry Technician role. Please note: this role requires an applicant to be bilingual (English/Spanish). This position reports to the Director of Optometry and is a Regular, Full Time (36-40 hours a week) Non-Exempt role with a starting hourly range of $29.36 to $31.46 with full benefits.
Primary Objective
As an Optometry Technician, you will interact with and support patients of all ages to ensure smooth patient flow and provide excellent care and service.
ESSENTIAL FUNCTIONS / RESPONSIBILITIES
Clinical Duties
Work up patients prior to eye exams by documenting chief complaints and gathering medical history
Measure visual acuity and perform other tests as planned
Perform automated lensometry to measure the prescription of lenses
Conduct autorefraction to provide an objective estimate of refractive error
Administer visual field tests to check peripheral vision
Capture fundus photography to document the interior surface of the eye
Perform OCT (Optical Coherence Tomography) imaging to capture detailed images of the retina
Administrative and Front Desk Duties
Greet patients and answer phone calls promptly and professionally
Assist patients with check-in and check-out procedures
Verify insurance eligibility and other public assistance programs
Provide patient education
Conduct patient outreach
Document notes in electronic medical records
Send mailed or electronic communications to patients
Maintain an organized and efficient office environment
Other Duties
Assist with inventory management by tracking medical supplies, records, and equipment
Ensure all equipment is properly maintained
Participate in team meetings and training sessions
Assist other clinics when necessary
Perform other duties or tasks assigned by the Director of Optometry
MINIMUM QUALIFICATIONS
Bilingual in Spanish and English
High school diploma or equivalent (GED)
One year of experience working in a healthcare setting
Strong communication skills
Ability to multi-task with organizational skills and effective team dynamics, flexibility and collaboration
Excellent time management skills
Willingness to learn and grow in the role is key since most of the tasks can be learned in the job and/or taught by the Optometry Director
Ability to establish effective working relationships with patients and peers
Adherence to infection control protocols and practices
PREFERRED QUALIFICATIONS
One year of experience as an optometry technician
Benefits
To learn more about our organization, please visit our website at www.mnhc.org. We offer a full range of benefits which includes the following:
Annual 4% COLA increase
401(k) retirement savings plan includes a company contribution
Vacation: 2 weeks annually
Paid educational leave: 40 hours annually
Medical insurance: zero out-of-pocket expense
Dental and vision insurance provided at no cost to the employee
Life insurance includes a free basic policy with an optional voluntary plan
Paid time off includes 12 paid holidays, a birthday holiday, two floating holidays and 12 sick days per year
Flexible spending accounts for health and dependent care expenses
Commuter benefits
As a condition of employment, all candidates are required to provide documentation of current immunizations, including COVID-19 and TB test results valid within the last two (2) years must be submitted before the start date, as well as MMR immunization. Failure to provide this documentation may result in a delayed start or withdrawal of the job offer.
Mission Neighborhood Health Center is an Equal Employment Opportunity employer committed to fostering an inclusive environment for our diverse workforce. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or other applicable legally protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment for qualified applicants with arrest and conviction records.
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We are currently looking for qualified candidates for our Optometry Technician role. Please note: this role requires an applicant to be bilingual (English/Spanish). This position reports to the Director of Optometry and is a Regular, Full Time (36-40 hours a week) Non-Exempt role with a starting hourly range of $29.36 to $31.46 with full benefits.
Primary Objective
As an Optometry Technician, you will interact with and support patients of all ages to ensure smooth patient flow and provide excellent care and service.
ESSENTIAL FUNCTIONS / RESPONSIBILITIES
Clinical Duties
Work up patients prior to eye exams by documenting chief complaints and gathering medical history
Measure visual acuity and perform other tests as planned
Perform automated lensometry to measure the prescription of lenses
Conduct autorefraction to provide an objective estimate of refractive error
Administer visual field tests to check peripheral vision
Capture fundus photography to document the interior surface of the eye
Perform OCT (Optical Coherence Tomography) imaging to capture detailed images of the retina
Administrative and Front Desk Duties
Greet patients and answer phone calls promptly and professionally
Assist patients with check-in and check-out procedures
Verify insurance eligibility and other public assistance programs
Provide patient education
Conduct patient outreach
Document notes in electronic medical records
Send mailed or electronic communications to patients
Maintain an organized and efficient office environment
Other Duties
Assist with inventory management by tracking medical supplies, records, and equipment
Ensure all equipment is properly maintained
Participate in team meetings and training sessions
Assist other clinics when necessary
Perform other duties or tasks assigned by the Director of Optometry
MINIMUM QUALIFICATIONS
Bilingual in Spanish and English
High school diploma or equivalent (GED)
One year of experience working in a healthcare setting
Strong communication skills
Ability to multi-task with organizational skills and effective team dynamics, flexibility and collaboration
Excellent time management skills
Willingness to learn and grow in the role is key since most of the tasks can be learned in the job and/or taught by the Optometry Director
Ability to establish effective working relationships with patients and peers
Adherence to infection control protocols and practices
PREFERRED QUALIFICATIONS
One year of experience as an optometry technician
Benefits
To learn more about our organization, please visit our website at www.mnhc.org. We offer a full range of benefits which includes the following:
Annual 4% COLA increase
401(k) retirement savings plan includes a company contribution
Vacation: 2 weeks annually
Paid educational leave: 40 hours annually
Medical insurance: zero out-of-pocket expense
Dental and vision insurance provided at no cost to the employee
Life insurance includes a free basic policy with an optional voluntary plan
Paid time off includes 12 paid holidays, a birthday holiday, two floating holidays and 12 sick days per year
Flexible spending accounts for health and dependent care expenses
Commuter benefits
As a condition of employment, all candidates are required to provide documentation of current immunizations, including COVID-19 and TB test results valid within the last two (2) years must be submitted before the start date, as well as MMR immunization. Failure to provide this documentation may result in a delayed start or withdrawal of the job offer.
Mission Neighborhood Health Center is an Equal Employment Opportunity employer committed to fostering an inclusive environment for our diverse workforce. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or other applicable legally protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment for qualified applicants with arrest and conviction records.
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