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Tier III O&M Network Engineer - Fort Belvoir

NewGen Technologies, Fort Belvoir, VA, United States


NewGen Technologies has an opening for a

Tier III O&M Network Engineer

to support the customer’s various wide area networks (WANs) and local area networks (LANs). This position will provide routing to an enterprise level infrastructure across multiple classifications and act as subject matter experts in routing technologies across multiple vendors.

Responsibilities

Tier III O&M of Juniper and Cisco routers include extensive troubleshooting at the layer 2 and layer 3 level and implementation of routing changes

Troubleshootnetwork issues related to connectivity, latency, asymmetric routing

Implementrouting and troubleshootissues related to the following protocols: OSPF, BGP, MPLS, VRF’s, VPN’s

Support technical exchange meetings to help resolve other ISP and application owner issues

Support problem management to conduct root cause analysis of recurring issues

Provide day-to-day Operations and Maintenance (O&M) support for incident management events and outages

Collaborate with IT staff on projects and initiatives

Work with corresponding technical support teams as required to resolve network traffic concerns

Utilize monitoring tools and log collectors to provide in-dept analysis of traffic anomalies and issues

Candidate will be on call after hours on a rotational basis

Not required but experience with Palo Alto, Cisco Adaptive Security Appliance (ASA), and Forcepoint firewall equipment and applications is a plus

Requirements

TS/SCI CI Poly Clearance

16 years of experience that can be a combination of work history and education. This equates to a Doctorate and 8 years, master’s and 10 years, bachelor’s and 12 years, associates and 14 years or HS diploma and 16 years.

Compliant with DoD 8140 Information Assurance Technical (IAT) Level 2

Experience with configuring and troubleshooting Juniper and Cisco routers and switches

Experience with protocols such as OSPF, BGP, VPN’s, VRF’s, MPLS

Understanding of routing, switching, Internet Protocol (IP) subnet, Network Address Translation (NAT) and security technologies

Demonstrated ability to engineer and modify rulesets to allow connectivity for new customer requirements

Demonstrated ability to read, understand, and develop schematic diagrams, technical manuals, and documentation such that the supported equipment and software can be maintained with minimal training

Working knowledge of Service Now or similar IT Service Management (ITSM) products

Superior verbal and written communication skills

Intermediate-level knowledge of MS Office products Word, Excel, PowerPoint, and Visio

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