Remote Medicaid Contact Center Ops & Implementation Lead

Humana Inc is seeking a Medicaid Contact Center Operations & Implementation Lead in Phoenix, Arizona. This role involves leading contact center operational readiness for new state launches while ensuring ongoing support across Medicaid programs. The ideal candidate will have a Bachelor's Degree and over 5 years of experience in Contact Center Operations, including experience with Medicaid Managed Care. Benefits include competitive pay and a bonus incentive plan.
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