Resort Experience Associate Intern- Lee, MA
Holiday Inn Club Vacations Incorporated, Lee, MA, United States
Job Category
Resort Operations
Requisition Number
RESOR020980
Posted
April 24, 2026
Employment Type
Full-Time
Location
Oak n Spruce Resort, 190 Meadow Street, South Lee, MA 01260, USA
Shift Flexibility
Flexibility between 7:30AM - 10:15PM; shifts will vary
Shift Schedules
7:30AM-4PM
10AM-6:30PM
12PM-8:30PM
1:45PM-10:15PM
Days Off
2 days off during the week; weekends a must
Season End
October 31, 2026
Overview
At Holiday Inn Club Vacations, we believe in strengthening families. And we look for people who exhibit the courage, caring, and creativity to help us become the most loved brand in family travel. We’re committed to growing our people, memberships, resorts, and guest love. That’s why we need individuals who are passionate about life and bring those qualities to work every day. Do you instill confidence, trust, and respect in those around you? Do you encourage success and build relationships? If so, we’re looking for you.
Responsibilities
Greets all guests and provides outstanding customer service, executing all resort activities and events.
Assists guests in F&B, Arcade, Pools, Marketplace, Activity Center, Movie Theatre, Fitness Center, and all Outdoor Amenities.
Performs food handling, service duties, receives deliveries, rotates stock, preps food, sets up/breaks down the line, and washes, rinses, and sanitizes dishes.
Assists guests with cash, room, and credit card transactions.
Open and prepares all recreational areas, including pools, arcades, and fitness centers, ensuring equipment is functioning and guest-ready.
Enforces rules and regulations in all areas, including occupancy levels and full knowledge of emergency procedures.
Engages with guests in a friendly, helpful, and proactive manner to enhance their overall experience.
Performs walkthroughs of amenities throughout the day to ensure a clean, well-maintained, and safe environment.
Conducts room inspections throughout the property as needed.
Qualifications
High School Diploma or equivalent.
Demonstrated experience interacting with children and families.
Experience in a theme park, parks and recreation, hospitality, or resort environment is desired.
Custodial experience preferred.
Prior cash handling experience preferred.
Moderate decision-making under limited supervision.
Excellent customer service skills and cash handling experience; use of POS system.
Ability to communicate basic resort information to owners and guests.
Self-directed and detail-oriented.
Effective oral communication in English.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr
Resort Operations
Requisition Number
RESOR020980
Posted
April 24, 2026
Employment Type
Full-Time
Location
Oak n Spruce Resort, 190 Meadow Street, South Lee, MA 01260, USA
Shift Flexibility
Flexibility between 7:30AM - 10:15PM; shifts will vary
Shift Schedules
7:30AM-4PM
10AM-6:30PM
12PM-8:30PM
1:45PM-10:15PM
Days Off
2 days off during the week; weekends a must
Season End
October 31, 2026
Overview
At Holiday Inn Club Vacations, we believe in strengthening families. And we look for people who exhibit the courage, caring, and creativity to help us become the most loved brand in family travel. We’re committed to growing our people, memberships, resorts, and guest love. That’s why we need individuals who are passionate about life and bring those qualities to work every day. Do you instill confidence, trust, and respect in those around you? Do you encourage success and build relationships? If so, we’re looking for you.
Responsibilities
Greets all guests and provides outstanding customer service, executing all resort activities and events.
Assists guests in F&B, Arcade, Pools, Marketplace, Activity Center, Movie Theatre, Fitness Center, and all Outdoor Amenities.
Performs food handling, service duties, receives deliveries, rotates stock, preps food, sets up/breaks down the line, and washes, rinses, and sanitizes dishes.
Assists guests with cash, room, and credit card transactions.
Open and prepares all recreational areas, including pools, arcades, and fitness centers, ensuring equipment is functioning and guest-ready.
Enforces rules and regulations in all areas, including occupancy levels and full knowledge of emergency procedures.
Engages with guests in a friendly, helpful, and proactive manner to enhance their overall experience.
Performs walkthroughs of amenities throughout the day to ensure a clean, well-maintained, and safe environment.
Conducts room inspections throughout the property as needed.
Qualifications
High School Diploma or equivalent.
Demonstrated experience interacting with children and families.
Experience in a theme park, parks and recreation, hospitality, or resort environment is desired.
Custodial experience preferred.
Prior cash handling experience preferred.
Moderate decision-making under limited supervision.
Excellent customer service skills and cash handling experience; use of POS system.
Ability to communicate basic resort information to owners and guests.
Self-directed and detail-oriented.
Effective oral communication in English.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr