Senior Service Delivery Lead – SLA & Process Optimization

SYNNEX Corporation is seeking a Service Delivery Manager in Groveport, Ohio. This role involves managing strategic customer relationships, ensuring compliance with service level agreements, and driving continuous improvement in operational processes. The ideal candidate should possess strong problem-solving skills, excellent communication abilities, and a background in service delivery or program management. The position requires a commitment to enhancing customer experience and collaboration across all operational areas.
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