On-Call Youth & Family Advocate
Minnesota Council of Nonprofits, Minneapolis, MN, United States
Our Mission
The Bridge for Youth (BFY) centers youth voice, justice, and equity in all we do, and empowers youth experiencing homelessness through safe shelter, basic needs, and healthy relationships.
Our Values
Patience – We give space for youth to make decisions on their own timeline in their own way.
Love and Caring – We believe in acceptance, empathy, and non-judgement.
Communication – We engage in intentional dialogue to understand each other’s truths.
Integrity – We actively learn, grow, and change to align our actions in equity and justice.
Co-Creation – We seek connection to amplify the voice of youth and each other.
Community – We stand together for youth and for each other.
Position Information
Position:
On-Call Youth & Family Advocate
Job Type:
Part-Time
Classification:
Non-Exempt
Reports to:
Assistant Program Manager
Posting Date:
11/12/25
Closing Date:
Open Until Closed
Compensation:
$18 – $20/hr (non‑negotiable beyond this range)
Position Hours: Hourly position including shift hours working evenings, weekend hours and some holidays.
Position Overview
For over 50 years, BFY has been at the forefront of addressing youth homelessness in Minnesota, positively impacting the lives of the most vulnerable youth in our community, through youth-centered and culturally-responsive programs that offer a pathway out of homelessness, including the most marginalized – minors, BIPOC, LGBTQ+, young families, and SEY.
The On-Call Youth & Family Advocate (YFA) is responsible for providing direct services to youth and their families for the physical, emotional, and psychological well‑being of youth during their involvement with BFY services. This position provides supervision to youth in a milieu setting and shifts are assigned according to program needs.
We ask all staff to:
Lead within a framework of agency values, philosophies, and goals, including team commitment and cooperation across BFY services and programs.
Emulate and enthusiastically promote the organizational culture as defined by the identified values statements and racial justice and equity opportunities of BFY.
Lead in building upon and strengthening a culture of establishing and nurturing relationships.
Participate in team collaboration and continuously develop a supportive and caring environment for each other. We encourage staff to lean in above and beyond their position description and do so enthusiastically.
Key Responsibilities
Resilience House & Gloria’s Place (Emergency Services)
Engage, interact, and supervise youth (10-17 years old; newborn to 3 years old) in a milieu setting
Teach and assist youth in daily living skills such as cleaning, laundry, cooking, etc.
Assist in preparation and coordination of meals
Assist in providing medications as directed by pharmacist/medical provider to youth and recording all medications taken by youth
Co‑facilitate and lead group sessions with youth in program
Provide counseling and support to youth as needed
Provide screenings for services, administer assessments and intake services, document and report abuse (when necessary)
Answer BFY Text4Help line, take messages, or relay information to families and provide resources
Ensure case management plan of youth is followed and information is accurately documented in youth files
Enter information, as needed, in Client Record Management (CRM)
Respect youth confidentiality and always demonstrate appropriate boundaries with youth and families
Check BFY email on a regular basis
Adhere to all BFY policies, practices and procedures
Marlene’s Place
Initiate, develop and maintain positive relationships with youth (16-20 years old) & their children (newborn to 3 years old) through applying Marlene’s Place Parenting Traditions from initial contact through entire stay
Provide counseling and support to the youth as needed
Help support home-like environment through daily internal and external activities with shopping, cooking and providing activities for youth to engage with staff and other youth in Marlene’s Place program
Supervise and assist in completing chores as needed
Provide screenings for services, administer assessments and intake services, document and report abuse (when necessary)
Ensure case management plan of youth is followed and information is accurately documented in youth files
Enter information, as needed, in CRM
Respect youth confidentiality and always demonstrate appropriate boundaries with youth and families
Check BFY email on a regular basis
Adhere to all BFY policies, practices and procedures
Working Hours
Hourly position; including the possibility of evening, weekend, and holiday hours. Shifts are as follows:
7:30 AM – 4:00 PM
2:30 PM – 11:00 PM
On-Call Staff are scheduled to work across all BFY Programs
On-Call YFAs are scheduled for two major holidays annually
Must be responsive regarding availability when contacted in the event of unexpected absences
On-Call YFAs are allowed and encouraged to pick up additional shifts if and when available
Required: Attend four (4) hours of in-service training annually at BFY (not including initial onboarding) and maintain status of all trainings required by Department of Human Services (DHS) and BFY
Qualifications
Required
Must have at least one of the following: Experience working with youth in a similar setting or Bachelor’s or associate’s degree in a human services related field
Demonstrated ability for commitment to diversity
Demonstrated ability to work individually and with a team
Demonstrates good communication skills orally and in writing
Experience and ability to work with Microsoft Office applications (Word, Excel, Access, PowerPoint & Outlook) as well as Client Record Management (CRM)
Hands‑on knowledge of record keeping in a digitized environment, expertise in text messaging and other digital communication methods
Must be 21 years of age or older
Must not have been a resident of any BFY program within the last three years
Must clear a background check
Valid driver’s license, satisfactory driving record and insurance limits of $100,000 per person / $300,000 per accident
Preferred
Lived experience similar to the youth served by BFY
Bi-lingual (English‑Spanish) with high proficiency of verbal and written skills
Bachelor’s or associate’s degree in youth development, nonprofit leadership, psychology, social work, or related human services field
To Apply
Submit cover letter and resume to resume@bridgeforyouth.org
The Bridge for Youth is an Equal Opportunity Employer committed to embracing diversity and individuality and opposed to practices which discriminate on basis of race, gender, sexual orientation, religion, handicap, disability, age, or nationality. We apply this policy of unbiased consideration not only to our employment practices, but also to any contractual opportunities. We are further committed to taking affirmative action to ensure these opportunities are accessible to individuals who meet the qualifications, and we encourage all interested parties to apply. EEO/AA.
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The Bridge for Youth (BFY) centers youth voice, justice, and equity in all we do, and empowers youth experiencing homelessness through safe shelter, basic needs, and healthy relationships.
Our Values
Patience – We give space for youth to make decisions on their own timeline in their own way.
Love and Caring – We believe in acceptance, empathy, and non-judgement.
Communication – We engage in intentional dialogue to understand each other’s truths.
Integrity – We actively learn, grow, and change to align our actions in equity and justice.
Co-Creation – We seek connection to amplify the voice of youth and each other.
Community – We stand together for youth and for each other.
Position Information
Position:
On-Call Youth & Family Advocate
Job Type:
Part-Time
Classification:
Non-Exempt
Reports to:
Assistant Program Manager
Posting Date:
11/12/25
Closing Date:
Open Until Closed
Compensation:
$18 – $20/hr (non‑negotiable beyond this range)
Position Hours: Hourly position including shift hours working evenings, weekend hours and some holidays.
Position Overview
For over 50 years, BFY has been at the forefront of addressing youth homelessness in Minnesota, positively impacting the lives of the most vulnerable youth in our community, through youth-centered and culturally-responsive programs that offer a pathway out of homelessness, including the most marginalized – minors, BIPOC, LGBTQ+, young families, and SEY.
The On-Call Youth & Family Advocate (YFA) is responsible for providing direct services to youth and their families for the physical, emotional, and psychological well‑being of youth during their involvement with BFY services. This position provides supervision to youth in a milieu setting and shifts are assigned according to program needs.
We ask all staff to:
Lead within a framework of agency values, philosophies, and goals, including team commitment and cooperation across BFY services and programs.
Emulate and enthusiastically promote the organizational culture as defined by the identified values statements and racial justice and equity opportunities of BFY.
Lead in building upon and strengthening a culture of establishing and nurturing relationships.
Participate in team collaboration and continuously develop a supportive and caring environment for each other. We encourage staff to lean in above and beyond their position description and do so enthusiastically.
Key Responsibilities
Resilience House & Gloria’s Place (Emergency Services)
Engage, interact, and supervise youth (10-17 years old; newborn to 3 years old) in a milieu setting
Teach and assist youth in daily living skills such as cleaning, laundry, cooking, etc.
Assist in preparation and coordination of meals
Assist in providing medications as directed by pharmacist/medical provider to youth and recording all medications taken by youth
Co‑facilitate and lead group sessions with youth in program
Provide counseling and support to youth as needed
Provide screenings for services, administer assessments and intake services, document and report abuse (when necessary)
Answer BFY Text4Help line, take messages, or relay information to families and provide resources
Ensure case management plan of youth is followed and information is accurately documented in youth files
Enter information, as needed, in Client Record Management (CRM)
Respect youth confidentiality and always demonstrate appropriate boundaries with youth and families
Check BFY email on a regular basis
Adhere to all BFY policies, practices and procedures
Marlene’s Place
Initiate, develop and maintain positive relationships with youth (16-20 years old) & their children (newborn to 3 years old) through applying Marlene’s Place Parenting Traditions from initial contact through entire stay
Provide counseling and support to the youth as needed
Help support home-like environment through daily internal and external activities with shopping, cooking and providing activities for youth to engage with staff and other youth in Marlene’s Place program
Supervise and assist in completing chores as needed
Provide screenings for services, administer assessments and intake services, document and report abuse (when necessary)
Ensure case management plan of youth is followed and information is accurately documented in youth files
Enter information, as needed, in CRM
Respect youth confidentiality and always demonstrate appropriate boundaries with youth and families
Check BFY email on a regular basis
Adhere to all BFY policies, practices and procedures
Working Hours
Hourly position; including the possibility of evening, weekend, and holiday hours. Shifts are as follows:
7:30 AM – 4:00 PM
2:30 PM – 11:00 PM
On-Call Staff are scheduled to work across all BFY Programs
On-Call YFAs are scheduled for two major holidays annually
Must be responsive regarding availability when contacted in the event of unexpected absences
On-Call YFAs are allowed and encouraged to pick up additional shifts if and when available
Required: Attend four (4) hours of in-service training annually at BFY (not including initial onboarding) and maintain status of all trainings required by Department of Human Services (DHS) and BFY
Qualifications
Required
Must have at least one of the following: Experience working with youth in a similar setting or Bachelor’s or associate’s degree in a human services related field
Demonstrated ability for commitment to diversity
Demonstrated ability to work individually and with a team
Demonstrates good communication skills orally and in writing
Experience and ability to work with Microsoft Office applications (Word, Excel, Access, PowerPoint & Outlook) as well as Client Record Management (CRM)
Hands‑on knowledge of record keeping in a digitized environment, expertise in text messaging and other digital communication methods
Must be 21 years of age or older
Must not have been a resident of any BFY program within the last three years
Must clear a background check
Valid driver’s license, satisfactory driving record and insurance limits of $100,000 per person / $300,000 per accident
Preferred
Lived experience similar to the youth served by BFY
Bi-lingual (English‑Spanish) with high proficiency of verbal and written skills
Bachelor’s or associate’s degree in youth development, nonprofit leadership, psychology, social work, or related human services field
To Apply
Submit cover letter and resume to resume@bridgeforyouth.org
The Bridge for Youth is an Equal Opportunity Employer committed to embracing diversity and individuality and opposed to practices which discriminate on basis of race, gender, sexual orientation, religion, handicap, disability, age, or nationality. We apply this policy of unbiased consideration not only to our employment practices, but also to any contractual opportunities. We are further committed to taking affirmative action to ensure these opportunities are accessible to individuals who meet the qualifications, and we encourage all interested parties to apply. EEO/AA.
#J-18808-Ljbffr