Dealer Technical Support & Training Lead

Bayerische Motoren Werke Aktiengesellschaft is looking for a Technical Support specialist based in Indiana, Pennsylvania, to assist dealers with technical issues related to BMW and MINI vehicles. Responsibilities include resolving cases raised by dealers, conducting training needs assessments, performing failure analysis, and delivering training sessions to enhance dealer skills. This role is crucial in ensuring adherence to BMW guidelines and delivering high-quality customer service.
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