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Learning Lab Manager - 26/27 SY

Ombudsman Educational Services, Phoenix, AZ, United States


Arizona Admin-5129, Ombudsman Educational Services, 3624 West Bell Rd, Ste 4-6, Glendale, AZ 85308, USA

Starting Salary: $32,000 - $46,000 per year based on experience and proposition plan payout eligibility.

Learning Lab Manager
A growing, dynamic organization with a social mission to offer hope is seeking a learning lab manager to join our award-winning alternative education team for the 2026-2027 School Year and perform meaningful work in a culture that welcomes innovation, encourages creative expression and offers limitless potential for personal and professional satisfaction.

If you're passionate about empowering students with diverse learning needs, thrive in a collaborative and dynamic educational environment, and bring creativity, patience, a solution-focused mindset, a sense of humor, and an unwavering commitment to student growth – let's talk.

Responsibilities
Oversee the overall management and success of High School students within the CTE Medical Program, creating an environment that guides and encourages students to develop and fulfill their academic potential.

Foster a safe learning environment for all students, following guidelines for addressing and reporting issues and incidents.

Track data points including but not limited to credit recovery, attendance, ISP compliance, and student schedules.

Prepare and maintain labs to ensure a safe, organized, and efficient environment that supports student learning and technology use.

Create a welcoming, inclusive lab atmosphere where students feel safe, respected, and motivated to engage in academic work.

Instruct and independently monitor students in their use of academic platforms and medical tools to ensure accurate completion of assignments and alignment with instructional goals.

Diagnose, prescribe, treat, and evaluate student behavior and academic engagement on an individualized, ongoing basis to promote continuous improvement.

Encourage and track student progress within established timelines, offering guidance and positive reinforcement to help students meet academic milestones.

Maintain accurate and up-to-date records of student progress, including credit recovery data, attendance, and Individual Student Plan metrics.

Update required documentation in compliance with Ombudsman protocols, local district policies, and state or federal education regulations.

Prepare detailed and timely reports on student academic achievement, lab participation, and daily activities as needed for school records or stakeholder review.

Manage student behavior in alignment with Ombudsman’s behavioral philosophy by setting clear expectations, modeling positive conduct, and applying consistent disciplinary measures when appropriate.

Assign academic courses appropriately within various online learning platforms based on individual student needs, credit requirements, and graduation goals.

Support and advise students with academic challenges by offering individualized assistance, encouragement, and access to additional resources.

Participate actively in center-wide meetings, student and parent conferences, and collaborative planning sessions to align efforts and share insights.

Communicate regularly and effectively with students, families, supervisors, and colleagues regarding academic performance, behavior, and support strategies.

Participate in assurance and accreditation efforts to help ensure the site meets or exceeds performance benchmarks and quality standards.

Engage in all required professional development activities at the school and district level to maintain current knowledge and continuously improve practice.

Respond thoughtfully and professionally to both formal and informal feedback as part of a commitment to personal and team growth.

Collaborate with fellow staff members to foster a cohesive, student-centered learning environment that supports the overall success of the center.

Perform other duties as assigned to support the academic, behavioral, and operational success of the school and its students.

Qualifications

High school diploma or equivalent with passage of basic skills test.

Associate’s degree or higher in a closely related field of study preferred.

Hold currently or have the ability to obtain a valid AZ state fingerprint card.

Graduate of an Ombudsman Educational Services program highly preferred.

Prior experience working within a national healthcare association or other career and technical education (CTE) medical program.

Prior experience working with at‑risk youth, preferably in an alternative, special education and/or behavioral health program setting.

Prior experience and/or knowledge in alternative educational services for students with diverse needs at various levels.

Proficiency in providing motivation and having critical conversations with students that help move them toward realistic goals.

Ability to effectively present information and respond to questions from groups of staff members, students, parents, customers, and the public.

Solid motivational skills and willingness to be flexible and adapt to changing priorities and new initiatives.

Highly skilled in mentoring, coaching, administrative support, and/or technical support functions.

Advanced oral and written communication, instruction, curriculum, conflict resolution, multitasking, problem solving, and decision‑making ability.

Well‑versed in the use of relevant technology including experience with computers, Microsoft Office Suite, instructional programs, database entry and basic office equipment.

Learn more about our history, our mission and the program services we provide by visiting the link below: https://bit.ly/m/WorkWithPurpose.

Perks and Benefits

Comprehensive medical, dental, and vision plans

FREE telehealth and virtual counseling sessions

FREE health advocacy services and 24/7 nurse line

Company paid life & disability insurance

Company paid employee assistance program

Flexible spending and health savings accounts

Personal protection insurance plans

Legal services insurance

Pet health insurance

Accrual‑based paid time off

School hours and paid holiday schedule

Extensive personal and life event paid leave policy

401(k) retirement saving plan

Perks at work employee discount program

Opportunities for growth & development

And so much more

If you're ready to start making lasting impacts on the lives of students and contribute to the creation of a brighter future – this is your chance.

Join us and together we can empower students to overcome challenges, build confidence and unlock their full potential.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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