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DSP Team Lead

Golden Heart Senior Care Franchise, LLC, Urbandale, IA, United States


Benefits

401(k)

401(k) matching

Competitive salary

Dental insurance

Flexible schedule

Free food & snacks

Free uniforms

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Schedule
40 hours/week | Monday–Friday | 8:00 AM – 4:00 PM

Overview
Golden Heart is seeking an experienced Lead DSP to provide direct care and support daily operations in a home‑like setting. This role blends hands‑on caregiving with staff leadership and administrative responsibilities. DSP Team Lead, providing Direct Care, and overseeing Support Staff in the home for clients with disabilities (intellectual or behavioral).

Key Responsibilities

Provide direct care to individuals with intellectual and developmental disabilities

Assist with daily living activities, personal care, and medication support

Supervise, train, and support DSP staff

Coordinate schedules and ensure proper staffing coverage

Maintain accurate client and staff documentation

Address client/staff concerns and ensure a safe environment

Participate in care planning (ISP reviews) and team meetings

Qualifications

High school diploma or equivalent

2–5 years DSP experience + 2–5 years administrative/leadership experience

Strong communication, problem‑solving, and leadership skills

Ability to work in a group home setting

Physically able to assist with client care tasks

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