Customer Experience Leader: Drive Service Excellence & Growth

ThyssenKrupp Presta AG is seeking a Customer Service Manager in Northwood, Ohio. The role involves leading the planning and organization of customer service functions, managing productivity measurements, and facilitating effective training. Ideal candidates should have a minimum of 10 years of relevant experience and excellent communication skills. The position offers a salary starting at $65,000 plus performance incentives, and benefits including medical, dental, and 401(k) matching.
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