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Chart Retrieval Specialist - Chicago, IL

Datavant Corporation, Chicago, IL, United States


Chart Retrieval Specialist - Chicago, IL
Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world’s health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem—including providers, health plans, researchers, and life sciences companies. From fulfilling a single patient’s request for their medical records to powering the AI revolution in healthcare, Datavant's team is building the future of how data is connected and used to improve health.

Key Job Details

You could drive up to 100 miles daily

Hybrid (home office and field)

Additional compensation: mileage reimbursement & weekly per chart incentive

Weekly hours vary (average 20-28 hr weekly)

Cross training opportunities

Requires availability Monday-Friday 8:00am - 5:00p in your time zone

What you will do

Visit various provider offices to scan or upload the assigned medical record charts, utilizing various EMR systems and using your Datavant‑provided laptop and equipment

Work an average of 20-28 hours per week, with a fluctuating schedule that provides potential opportunities to increase hours during busier months

Professionally engage with healthcare providers while retrieving the required medical records, maintaining consistent communication with your remote team, providing daily updates regarding progress, challenges, and completed tasks.

Access and manage your weekly schedule through Datavant systems, ensuring all appointments are confirmed and tracked and arriving at pre‑scheduled appointments prepared and on time

Use designated platform to confirm the correct charts for retrieval, accurately mark them as retrieved upon completion, and troubleshoot any technical issues as they arise

Work independently to meet department goals for chart retrieval accuracy and efficiency

Complete end‑of‑day activities in designated company systems including daily logging of work hours into time management system and daily logging of mileage and reimbursements into expense reporting system

Adhere to the Company’s Code of Conduct and policies and maintain HIPAA compliance

Cross‑train in multiple departments to provide support and supplement additional hours as needed

If desired, travel opportunities may be available with assignments in different geographic areas as needed

Assist with additional work duties or responsibilities as evident or required

What you will bring to the table

High School Diploma or equivalent required

Availability between 8am-5pm at least three consecutive days per week required

Must have a reliable, insured personal vehicle and a valid driver’s license in good standing

Must have reliable internet service and a phone capable of communicating with remote supervisors

Basic computer skills—ability to scan documents, save files, rename files, create folders, and upload to secure servers

Proven track record of punctuality, reliability, quality work, and ability to follow directions

Ability to work independently with minimal supervision

Ability to troubleshoot and/or overcome technical issues as they arise

Highly dependable—arriving to appointments on time and maintaining clear communication with supervisor and regional team

Business casual attire and a high level of professionalism required at all times

Access to a high‑speed internet connection

Positive attitude and the desire to learn through training (full five‑day training program begins upon hire)

Ability to roll and lift a 45lb equipment case for medical chart retrievals or maneuver a 25lb soft case

Additional Details

This is a part‑time role with varied hours. Some weeks may be busier than others based on demand.

Datavant pays hourly for the time spent retrieving charts and a large portion of time spent driving to sites. Competitive mileage reimbursement is provided for a portion of mileage driven to sites.

Datavant will provide paid training and support necessary for you to succeed in this role.

Working Conditions
Over 90% of the time is spent indoors, with protection from weather conditions. Exposure to noise levels that may be distracting or uncomfortable is present in only unusual situations. Uber rides and other rideshare services will not be approved for regular commute or in lieu of using a personal vehicle; where appropriate, traditional public transportation (e.g., bus, train, subway) may be used for business purposes.

Physical Requirements
Driving is a considerable portion of the position. Sitting, talking, hearing and near vision are required over 90% of the time, while walking is required about 10% of the time. Standing is required over 30% of the time. The sense of touch is required 90% of the time and reaching is required about 50% of the time. Bending, twisting, and climbing are required, as is far vision, but only for 10% or less of the time. Low levels of lifting (10 pounds or less) are required about 25% of the time, while medium levels (20 to 40 pounds) of lifting and carrying are required less than 5% of the time. High levels (52 pounds) of lifting are required under 2% of the time.

Pay ranges for this job title may differ based on location, responsibilities, skills, experience, and other requirements of the role. The estimated base pay range per hour for this role is: $16.60 — $19 USD.

To ensure the safety of patients and staff, many of our clients require post‑offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID‑19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case‑by‑case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy‑related medical conditions, and/or religion.

This job is not eligible for employment sponsorship.

Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status or other legally protected status.

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