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Recruitment Business Partner

New Logo July 2022, Tampa, FL, United States


Enterprise Solutions – Cognizant MSP
Responsible for the day‑to‑day management and progression of contingent worker requisitions of pre‑identified candidates. You will work as a liaison between our internal partners, Cognizant stakeholders, empaneled suppliers, third‑party vendors, independent contractors, and W2/T4 employees to ensure onboarding and compliance is in line with SLA requirements and adds value throughout. You will build and maintain effective working relationships with operational and senior managers as well as engage with the vendor management team, onboarding team, supplier enablement, supplier partners and third‑party vendors, building mutually beneficial relationships to ensure compliance and smooth onboarding.

Driving Partnerships

Building strong, value‑add relationships with the client to enable demand management and operational alignment.

Engage and educate key stakeholders on the partnership with Enterprise Solutions.

Connecting with hiring managers in to ensure relationships are maximized.

Delivering Insight

Provide data‑driven feedback to client managers and hiring managers to allow for insightful conversations to be held and informed decisions to be made.

Utilizing Beeline to track and monitor all activity, alongside hiring managers and suppliers.

Managing Process & Ensuring Governance

Providing consultative advice to hiring managers by discussing relevant onboarding procedures and identifying risk and compliance assessment.

Managing the end‑to‑end onboarding process within SLA guidelines.

Reviewing and resolving service‑associated issues, escalating to client managers as required.

Supporting client managers and hiring managers on ad‑hoc projects.

Maintaining responsibility of the following, by engaging with Cognizant stakeholders, empaneled suppliers, Hays internal partners, third‑party vendors, and contractors:

Conducting intake calls with the contractor, ensuring proper resource qualification is met, and guiding contractor through the onboarding process.

Routing requisitions to the appropriate empaneled supplier or internal team for vetting and onboarding.

Facilitating the end‑to‑end onboarding process, providing comprehensive, timely updates to hiring managers, internal partners, vendors and/or contractors.

Act as a key interface with hiring managers and client partners, ensuring requisition fulfillment, with a focus on prioritizing onboarding.

Review and follow up customer feedback, identifying areas for improvement and initiating remedial action as required.

Working closely with client managers, proactively sharing feedback, knowledge and experiences with the aim of continually improving current processes and procedures.

Develop a strong commercial awareness and identify growth opportunities for the service.

Skills and Experience Required

Strong knowledge of onboarding and compliance.

Strong working knowledge of client drivers and account management.

Experience in customer service and issue management.

Excellent communication skills and able to confidently liaise with senior stakeholders.

Good presentation skills and able to contribute in meetings.

Highly organized.

Able to work unsupervised.

Able to work to and meet agreed deadlines.

Core Competencies Required

Build partnerships – encourages cooperation, networking and shared learning both internally and with the client.

Think beyond – seeks and takes accountability for working in a manner that drives continual development and continuous improvement.

Do the right thing – focuses on achieving results reliably, efficiently and effectively.

What you will get

We offer base compensation starting at $60,000.

PTO starting at 22 days, 2 floating holidays and 2 volunteer days. Our top producers have the opportunity to earn unlimited PTO.

Competitively priced medical, vision and dental plans to choose what works best for you.

401K with guaranteed match and fast‑paced vesting schedule.

Initial and continuous training & support from Learning & Development for your professional growth.

Detail Oriented
Detail Oriented:

Capable of carrying out a given task with all details necessary to get the task done well.

Self‑Starter
Self‑Starter:

Inspired to perform without outside help.

Equal Opportunity Employer
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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