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Systems Analyst II

Vaco Recruiter Services, San Antonio, TX, United States


Job Title
Systems Analyst II

Overview
We are seeking a Systems Analyst II to support, maintain, and enhance enterprise applications. This role will work closely with business stakeholders and IT teams to analyze requirements, improve system functionality, and ensure reliable, secure operations across critical systems.

Key Responsibilities

Analyze business and technical requirements to improve existing systems and workflows

Support and maintain enterprise applications, including configurations, security, and databases

Write and troubleshoot SQL queries for data analysis and issue resolution

Assist with system integrations and evaluate new software solutions

Manage and document system changes following change management best practices

Support application validation efforts (UAT, testing protocols, documentation)

Ensure systems meet performance standards and defined SLAs

Handle incident management, escalation, and resolution processesCollaborate cross-functionally with infrastructure, security, and operations teams

Maintain system security, access controls, and compliance standards

Develop and maintain technical documentation and SOPs

Train and mentor junior team members as needed

Qualifications

Bachelor's degree in Information Systems, Computer Science, or related field preferred

3+ years of experience in systems analysis or application support

3+ years of experience writing SQL queries

Experience with system integrations, workflow development, and application administration

Experience with documentation including SOPs, testing protocols, and change control

Strong understanding of SDLC, ITSM, and business process improvement

Excellent analytical, communication, and problem-solving skills

Nice to Have

Experience with validation processes (IQ/OQ/PQ, UAT)

Experience with reporting tools

Background in regulated environments or complex enterprise systems

Other Requirements

Valid driver's license

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