Communication Dispatch Officer
BJC HealthCare, Saint Louis, MO, United States
Additional Information About the Role
Are you looking for a career as a
Communications Officer ? Look no further. BJC offers leadership opportunities and multiple ways to advance within your career.
Part Time – Weekends Only
2:00 p.m. to 10:00 p.m. (Saturday and Sunday – every weekend)
Military Experience Encouraged
Additional Preferred Requirements
Associate's Degree
2-5 years of relative work experience
Preferred Qualifications
Role Purpose
As the first responders in the Department of Public Safety, Communications Officers receive, evaluate, prioritize, and relay calls for emergency and non-emergency public safety assistance; coordinate emergency response teams; maintain, process, and distribute records; manage and operate a variety of telecommunications equipment and perform a broad range of specialized clerical tasks related to the creation, maintenance, and dissemination of materials related to hospital operations.
Responsibilities
Manages and responds to public safety radio systems, telephone, EVERBIDGE notifications, parking intercom, emergency alert systems, HUGS alarm, fire alarms, Stanley personal staff duress alarms, stationary panic/duress alarms shuttle monitoring, Tech Electronic support, support of BJC West County officers, PCDC support, Barnes Jewish Psychiatric Stabilization Center (PSC), and Evelyn’s House and other outside BJC/BJH partners and maintaining outside vendor(s) work and permits.
Performs crisis intervention over the telephone.
Utilizes the computer-aided dispatch system to conduct in-depth interviews with callers, gather and process all the pertinent information to dispatch public safety officers in a clear, succinct, and expert manner and maintain records of all reported campus incidents in the Public Safety Global Dispatch system.
Manages and comprehends emergency procedures related to situations needing the involvement of the public safety department and ensures the activation of other entities (Fire department, code team, DPS officers, police, animal control, EMS, private ambulance service, corrections officers, process servers, etc.).
Ensures the safety of the medical campus through familiarization of Public Safety operations and knowing the location and layout of streets, buildings, parks, and other areas and businesses on and around the medical campus. Increasing dispatch accuracy and efficiency.
Minimum Requirements
Experience
No Experience
Supervisor Experience
No Experience
Preferred Requirements
Education
Associate's Degree
Experience
2-5 years
Benefits and Legal Statement
BJC Total Rewards
At BJC we’re committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being.
Comprehensive medical, dental, vision, life insurance, and legal services available first day of the month after hire date
Disability insurance* paid for by BJC
Annual 4% BJC Automatic Retirement Contribution
401(k) plan with BJC match
Tuition Assistance available on first day
BJC Institute for Learning and Development
Health Care and Dependent Care Flexible Spending Accounts
Paid Time Off benefit combines vacation, sick days, holidays and personal time
Adoption assistance
*Not all benefits apply to all jobs.
To learn more, go to our Benefits Summary.
Equal Opportunity Employer
#J-18808-Ljbffr
Are you looking for a career as a
Communications Officer ? Look no further. BJC offers leadership opportunities and multiple ways to advance within your career.
Part Time – Weekends Only
2:00 p.m. to 10:00 p.m. (Saturday and Sunday – every weekend)
Military Experience Encouraged
Additional Preferred Requirements
Associate's Degree
2-5 years of relative work experience
Preferred Qualifications
Role Purpose
As the first responders in the Department of Public Safety, Communications Officers receive, evaluate, prioritize, and relay calls for emergency and non-emergency public safety assistance; coordinate emergency response teams; maintain, process, and distribute records; manage and operate a variety of telecommunications equipment and perform a broad range of specialized clerical tasks related to the creation, maintenance, and dissemination of materials related to hospital operations.
Responsibilities
Manages and responds to public safety radio systems, telephone, EVERBIDGE notifications, parking intercom, emergency alert systems, HUGS alarm, fire alarms, Stanley personal staff duress alarms, stationary panic/duress alarms shuttle monitoring, Tech Electronic support, support of BJC West County officers, PCDC support, Barnes Jewish Psychiatric Stabilization Center (PSC), and Evelyn’s House and other outside BJC/BJH partners and maintaining outside vendor(s) work and permits.
Performs crisis intervention over the telephone.
Utilizes the computer-aided dispatch system to conduct in-depth interviews with callers, gather and process all the pertinent information to dispatch public safety officers in a clear, succinct, and expert manner and maintain records of all reported campus incidents in the Public Safety Global Dispatch system.
Manages and comprehends emergency procedures related to situations needing the involvement of the public safety department and ensures the activation of other entities (Fire department, code team, DPS officers, police, animal control, EMS, private ambulance service, corrections officers, process servers, etc.).
Ensures the safety of the medical campus through familiarization of Public Safety operations and knowing the location and layout of streets, buildings, parks, and other areas and businesses on and around the medical campus. Increasing dispatch accuracy and efficiency.
Minimum Requirements
Experience
No Experience
Supervisor Experience
No Experience
Preferred Requirements
Education
Associate's Degree
Experience
2-5 years
Benefits and Legal Statement
BJC Total Rewards
At BJC we’re committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being.
Comprehensive medical, dental, vision, life insurance, and legal services available first day of the month after hire date
Disability insurance* paid for by BJC
Annual 4% BJC Automatic Retirement Contribution
401(k) plan with BJC match
Tuition Assistance available on first day
BJC Institute for Learning and Development
Health Care and Dependent Care Flexible Spending Accounts
Paid Time Off benefit combines vacation, sick days, holidays and personal time
Adoption assistance
*Not all benefits apply to all jobs.
To learn more, go to our Benefits Summary.
Equal Opportunity Employer
#J-18808-Ljbffr