Client HR Business Partner III
Paychex Deutschland GmbH, Cincinnati, OH, United States
Overview
Ensures overall client satisfaction with products and services. Assists mid-size or more complex clients with their HR needs. Maintains ongoing relationships with client contacts and serves as the primary point of contact for HR services. Collaborates with internal partners to ensure quality customer service and support.
Responsibilities
Services clients remotely and in person in one or more states and provides consultative guidance to resolve client issues appropriately. Partners and collaborates with internal departments and subject matter experts in delivering actionable responses or plans to clients’ concerns.
Provides consultative guidance and advice to clients in performance management, recruiting and retention strategies, compensation, performance development, employee engagement, and culture enhancement.
May support PEO clients with the setup of EPLI insurance with the assistance of other internal business partners.
May conduct open enrollment meetings for PEO clients, advising on benefit plan selection and contribution strategies.
Communicates and interprets HR policies and procedures while providing recommendations for any employee relations issues that may arise through the HR coach.
Provides turnover analysis action planning and offers unemployment escalation assistance.
Maintains an awareness of HR trends and conducts training based on available resources.
May act as a mentor for HR coordinators and associate client HR business partners.
Conducts annual HR strategy sessions for each client.
Qualifications
Bachelor's Degree - Preferred
3-5 years of experience in HR, or the equivalent combination of education and experience.
Consideration may be given to a candidate with experience in lieu of a degree.
Communication Advanced - Required
Business Acumen Advanced - Required
HR Consulting Advanced - Required
Cross-Functional Collaboration Advanced - Required
Negotiation Advanced - Required
Research Advanced - Required
Resilience Advanced - Required
Change Management Advanced - Required
Customer Success Management Advanced - Required
Troubleshooting (Problem Solving) Advanced - Required
Compensation
Starting base pay range is $27.09 - $42.57 hourly. This is base pay only and does not include other components of the total rewards package. Compensation may vary based on location, skills, education, and experience.
Live the Paychex Values
Act with uncompromising integrity.
Provide outstanding service and build trusted relationships.
Drive innovation in our products and services and continually improve our processes.
Work in partnership and support each other.
Be personally accountable and deliver on commitments.
Treat each other with respect and dignity.
What's in it for you?
We value your well-being: We provide over 21 comprehensive rewards, including medical coverage, virtual wellness classes, tuition reimbursement, 401(k) + employer match, adoption assistance, financial assistance, and much more.
We value your time: From paid time off to company holidays, culture days, and comprehensive work‑life balance programs, we will ensure you have the flexibility you need to be your best.
We value your development: Our award‑winning training and development programs empower our employees with ongoing learning opportunities to give you the building blocks to grow your career.
We value your perspective: Our company culture reflects the diversity of our employees. We want you to be you and your voice to be heard.
We value our communities: We offer paid time off for volunteerism and promote many company‑wide and local initiatives that benefit organizations you care about.
Benefits
Note: The benefits described apply to full‑time employees. Benefits for part‑time, contract, and intern roles may vary.
Equal Opportunity
Paychex is an equal opportunity employer. We are committed to fostering a respectful and inclusive workplace where all individuals are treated fairly and evaluated based on their qualifications, experience, and merit. We comply with all applicable federal, state, and local laws prohibiting discrimination in employment.
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Ensures overall client satisfaction with products and services. Assists mid-size or more complex clients with their HR needs. Maintains ongoing relationships with client contacts and serves as the primary point of contact for HR services. Collaborates with internal partners to ensure quality customer service and support.
Responsibilities
Services clients remotely and in person in one or more states and provides consultative guidance to resolve client issues appropriately. Partners and collaborates with internal departments and subject matter experts in delivering actionable responses or plans to clients’ concerns.
Provides consultative guidance and advice to clients in performance management, recruiting and retention strategies, compensation, performance development, employee engagement, and culture enhancement.
May support PEO clients with the setup of EPLI insurance with the assistance of other internal business partners.
May conduct open enrollment meetings for PEO clients, advising on benefit plan selection and contribution strategies.
Communicates and interprets HR policies and procedures while providing recommendations for any employee relations issues that may arise through the HR coach.
Provides turnover analysis action planning and offers unemployment escalation assistance.
Maintains an awareness of HR trends and conducts training based on available resources.
May act as a mentor for HR coordinators and associate client HR business partners.
Conducts annual HR strategy sessions for each client.
Qualifications
Bachelor's Degree - Preferred
3-5 years of experience in HR, or the equivalent combination of education and experience.
Consideration may be given to a candidate with experience in lieu of a degree.
Communication Advanced - Required
Business Acumen Advanced - Required
HR Consulting Advanced - Required
Cross-Functional Collaboration Advanced - Required
Negotiation Advanced - Required
Research Advanced - Required
Resilience Advanced - Required
Change Management Advanced - Required
Customer Success Management Advanced - Required
Troubleshooting (Problem Solving) Advanced - Required
Compensation
Starting base pay range is $27.09 - $42.57 hourly. This is base pay only and does not include other components of the total rewards package. Compensation may vary based on location, skills, education, and experience.
Live the Paychex Values
Act with uncompromising integrity.
Provide outstanding service and build trusted relationships.
Drive innovation in our products and services and continually improve our processes.
Work in partnership and support each other.
Be personally accountable and deliver on commitments.
Treat each other with respect and dignity.
What's in it for you?
We value your well-being: We provide over 21 comprehensive rewards, including medical coverage, virtual wellness classes, tuition reimbursement, 401(k) + employer match, adoption assistance, financial assistance, and much more.
We value your time: From paid time off to company holidays, culture days, and comprehensive work‑life balance programs, we will ensure you have the flexibility you need to be your best.
We value your development: Our award‑winning training and development programs empower our employees with ongoing learning opportunities to give you the building blocks to grow your career.
We value your perspective: Our company culture reflects the diversity of our employees. We want you to be you and your voice to be heard.
We value our communities: We offer paid time off for volunteerism and promote many company‑wide and local initiatives that benefit organizations you care about.
Benefits
Note: The benefits described apply to full‑time employees. Benefits for part‑time, contract, and intern roles may vary.
Equal Opportunity
Paychex is an equal opportunity employer. We are committed to fostering a respectful and inclusive workplace where all individuals are treated fairly and evaluated based on their qualifications, experience, and merit. We comply with all applicable federal, state, and local laws prohibiting discrimination in employment.
#J-18808-Ljbffr