Resident District Manager, Aramark Facilities Management
Aramark, Charlotte, NC, United States
Resident District Manager, Aramark Facilities Management
Requisition #: 649442
Location: Charlotte, NC, 28202
Description
The Resident District Manager (RDM) holds full accountability for the financial, operational, and strategic performance of a large‑scale facilities management account. The RDM is the senior‑most leader on site, owning P&L performance, client partnership, and delivery of all Integrated Facilities Management (IFM) services across Charlotte, NC and all of Mecklenburg County.
The RDM leads a multi‑disciplinary team responsible for maintenance, custodial, and site operations, ensuring alignment to contract commitments, financial targets, and client expectations. Success is defined by balancing service excellence with disciplined financial management.
Compensation Range
$170,800 to $201,300
Job Responsibilities
Lead delivery of all IFM services, including:
HVAC and mechanical systems
Electrical and plumbing infrastructure
Preventive and predictive maintenance programs
Custodial and sanitation services
Grounds, landscaping, and exterior maintenance
Energy management and building systems optimization
Drive a proactive maintenance strategy that reduces downtime, extends asset life, and limits deferred maintenance exposure
Own full P&L responsibility for the account, including revenue, cost management, labor strategy, and margin performance
Build and manage annual operating budgets, forecasts, and financial plans tied directly to contract performance
Identify and execute cost optimization strategies across labor, materials, energy, and vendor utilization
Serve as the primary executive partner to the client, with full accountability for relationship health and contract delivery
Lead regular business reviews focused on performance, financial results, and continuous improvement opportunities
Align operational execution with the client’s broader business goals, including cost control, risk management, and asset performance
Drive innovation in service delivery, including energy optimization, sustainability initiatives, and process improvement
Position the account to scale and adapt to evolving client needs
Lead and develop a high‑performing leadership team, including operations managers, maintenance leaders, and functional supervisors
Establish clear expectations tied to performance, safety, and financial accountability
Build workforce plans that ensure proper staffing levels, skill alignment, and operational readiness
Ensure full compliance with all regulatory, environmental, and safety standards
Implement programs that reduce operational risk across facilities, workforce, and third‑party vendors
Conduct audits and inspections to maintain a safe and compliant work environment
Lead incident response and corrective action planning when required
Qualifications
Bachelor’s degree in Engineering, Facilities Management, Business, or related field preferred
5+ years of experience leading large, multi‑service facilities management operations
Proven success managing full P&L responsibility within a complex service environment
Strong financial acumen with demonstrated ability to manage budgets, forecasts, and cost controls
Experience leading integrated services across engineering, maintenance, and custodial operations
Track record of building and leading high‑performing teams
Strong client‑facing experience with executive‑level communication skills
Equal Employment Opportunity Statement
We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
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Requisition #: 649442
Location: Charlotte, NC, 28202
Description
The Resident District Manager (RDM) holds full accountability for the financial, operational, and strategic performance of a large‑scale facilities management account. The RDM is the senior‑most leader on site, owning P&L performance, client partnership, and delivery of all Integrated Facilities Management (IFM) services across Charlotte, NC and all of Mecklenburg County.
The RDM leads a multi‑disciplinary team responsible for maintenance, custodial, and site operations, ensuring alignment to contract commitments, financial targets, and client expectations. Success is defined by balancing service excellence with disciplined financial management.
Compensation Range
$170,800 to $201,300
Job Responsibilities
Lead delivery of all IFM services, including:
HVAC and mechanical systems
Electrical and plumbing infrastructure
Preventive and predictive maintenance programs
Custodial and sanitation services
Grounds, landscaping, and exterior maintenance
Energy management and building systems optimization
Drive a proactive maintenance strategy that reduces downtime, extends asset life, and limits deferred maintenance exposure
Own full P&L responsibility for the account, including revenue, cost management, labor strategy, and margin performance
Build and manage annual operating budgets, forecasts, and financial plans tied directly to contract performance
Identify and execute cost optimization strategies across labor, materials, energy, and vendor utilization
Serve as the primary executive partner to the client, with full accountability for relationship health and contract delivery
Lead regular business reviews focused on performance, financial results, and continuous improvement opportunities
Align operational execution with the client’s broader business goals, including cost control, risk management, and asset performance
Drive innovation in service delivery, including energy optimization, sustainability initiatives, and process improvement
Position the account to scale and adapt to evolving client needs
Lead and develop a high‑performing leadership team, including operations managers, maintenance leaders, and functional supervisors
Establish clear expectations tied to performance, safety, and financial accountability
Build workforce plans that ensure proper staffing levels, skill alignment, and operational readiness
Ensure full compliance with all regulatory, environmental, and safety standards
Implement programs that reduce operational risk across facilities, workforce, and third‑party vendors
Conduct audits and inspections to maintain a safe and compliant work environment
Lead incident response and corrective action planning when required
Qualifications
Bachelor’s degree in Engineering, Facilities Management, Business, or related field preferred
5+ years of experience leading large, multi‑service facilities management operations
Proven success managing full P&L responsibility within a complex service environment
Strong financial acumen with demonstrated ability to manage budgets, forecasts, and cost controls
Experience leading integrated services across engineering, maintenance, and custodial operations
Track record of building and leading high‑performing teams
Strong client‑facing experience with executive‑level communication skills
Equal Employment Opportunity Statement
We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
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