Operations Team Member - Ballparks of America/Sho-Me
The Sports Facilities Advisory & Management, Branson, MO, United States
OPERATIONS TEAM MEMBER - Ballparks of America/Sho-Me
BPA SFM, LLC
LOCATION:
Branson, MO
DEPARTMENT:
OPERATIONS
REPORTS TO:
GENERAL MANAGER
STATUS:
PART-TIME (NON-EXEMPT)
ABOUT THE COMPANY
Ballparks of America and Sho-Me Baseball delivers the ultimate tournament experience for players, families, and coaches in Branson West, MO. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth.
Ballparks of America and Sho-Me are managed facilities by Sports Facilities Management, LLC, a Sports Facilities Companies SFC company. SFC is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper‑growing industry where you will enjoy the journey and learn from the industry's best while having some fun.
SFC has been awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission‑focused company is highly entrepreneurial, team‑oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.
POSITION SUMMARY
The Operations Team Member will be responsible for a variety of duties dependent upon the need for the day, while providing participants, members and/or guests an excellent experience in every aspect.
PRIMARY RESPONSIBILITIES
Ensure correct equipment is available for games, and proper set up of all play areas
Ensure games start on time and are scored accurately
Monitor all game play areas including turf and courts
Maintain and control trash in all areas of the park and buildings
Monitor, maintain and service restrooms in all areas of the parks and buildings
Consistently communicate issues and relevant updates to your supervisor and applicable Team members
Assist with the coordination of all programming and applicable events
Assist other departments as necessary
Complete special projects, daily assignments and other duties as directed by management
Greet guests and provide answers and directions as needed
Provide courteous and friendly service to all guests and staff
Be knowledgeable about prices, leagues, and events
Report all incidents, accidents, injuries, and altercations to GM, AGM, or MOD
Know and enforce the facility's policies, procedures, and rules
Take one shift‑lead responsibilities that are earned/awarded based on merit & experience
Keep book during games
Accurately operate scoreboard
Additional tasks assigned by management
THE IDEAL CANDIDATE HAS
2-4 years of experience in the Sports/Recreation field
Strong eye for detail and safety compliance
Experience operating an electric scoreboard
Experience in coaching or mentoring athletes or children
Proven success in being a quality team member
Experience with baseball, softball, soccer, football, lacrosse, basketball, pickleball and/or volleyball events
Experience and success in customer service, leadership, and organization
Action‑oriented personality with a ‘get it done’ attitude and proficiency for efficiency
MINIMUM QUALIFICATIONS
Can work with a wide variety of age groups
Flexible work schedule (e.g., nights, weekends, holidays, and long hours) and regular attendance necessary
Excellent communication skills, both verbal and written
Ability to maintain focus in a high-volume, fast‑paced environment
Must have excellent guest service skills
Must be detail‑oriented and have outstanding organizational skills
Ability to multi‑task and prioritize
Ability to remain calm and focused in difficult and stressful situations
Must be respectful and friendly to our athletes, guests, visitors, spectators, leaders, and fellow Team Members
Must work well with others
Must take personal initiative for the betterment of the team and facility
Commitment to the safety and wellbeing of others
Have sports experience or an interest to learn
WORKING CONDITIONS AND PHYSICAL DEMANDS
Must be able to lift 40 pounds waist high
May be required to sit or stand for extended periods of time, whether indoors or outdoors, and squat, stoop, or bend into awkward positions while performing job functions
Facility has intermittent noise
Will be required to operate a computer
Must be able to walk intermittently
Must be able to safely operate a Utility Vehicle
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BPA SFM, LLC
LOCATION:
Branson, MO
DEPARTMENT:
OPERATIONS
REPORTS TO:
GENERAL MANAGER
STATUS:
PART-TIME (NON-EXEMPT)
ABOUT THE COMPANY
Ballparks of America and Sho-Me Baseball delivers the ultimate tournament experience for players, families, and coaches in Branson West, MO. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth.
Ballparks of America and Sho-Me are managed facilities by Sports Facilities Management, LLC, a Sports Facilities Companies SFC company. SFC is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper‑growing industry where you will enjoy the journey and learn from the industry's best while having some fun.
SFC has been awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission‑focused company is highly entrepreneurial, team‑oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.
POSITION SUMMARY
The Operations Team Member will be responsible for a variety of duties dependent upon the need for the day, while providing participants, members and/or guests an excellent experience in every aspect.
PRIMARY RESPONSIBILITIES
Ensure correct equipment is available for games, and proper set up of all play areas
Ensure games start on time and are scored accurately
Monitor all game play areas including turf and courts
Maintain and control trash in all areas of the park and buildings
Monitor, maintain and service restrooms in all areas of the parks and buildings
Consistently communicate issues and relevant updates to your supervisor and applicable Team members
Assist with the coordination of all programming and applicable events
Assist other departments as necessary
Complete special projects, daily assignments and other duties as directed by management
Greet guests and provide answers and directions as needed
Provide courteous and friendly service to all guests and staff
Be knowledgeable about prices, leagues, and events
Report all incidents, accidents, injuries, and altercations to GM, AGM, or MOD
Know and enforce the facility's policies, procedures, and rules
Take one shift‑lead responsibilities that are earned/awarded based on merit & experience
Keep book during games
Accurately operate scoreboard
Additional tasks assigned by management
THE IDEAL CANDIDATE HAS
2-4 years of experience in the Sports/Recreation field
Strong eye for detail and safety compliance
Experience operating an electric scoreboard
Experience in coaching or mentoring athletes or children
Proven success in being a quality team member
Experience with baseball, softball, soccer, football, lacrosse, basketball, pickleball and/or volleyball events
Experience and success in customer service, leadership, and organization
Action‑oriented personality with a ‘get it done’ attitude and proficiency for efficiency
MINIMUM QUALIFICATIONS
Can work with a wide variety of age groups
Flexible work schedule (e.g., nights, weekends, holidays, and long hours) and regular attendance necessary
Excellent communication skills, both verbal and written
Ability to maintain focus in a high-volume, fast‑paced environment
Must have excellent guest service skills
Must be detail‑oriented and have outstanding organizational skills
Ability to multi‑task and prioritize
Ability to remain calm and focused in difficult and stressful situations
Must be respectful and friendly to our athletes, guests, visitors, spectators, leaders, and fellow Team Members
Must work well with others
Must take personal initiative for the betterment of the team and facility
Commitment to the safety and wellbeing of others
Have sports experience or an interest to learn
WORKING CONDITIONS AND PHYSICAL DEMANDS
Must be able to lift 40 pounds waist high
May be required to sit or stand for extended periods of time, whether indoors or outdoors, and squat, stoop, or bend into awkward positions while performing job functions
Facility has intermittent noise
Will be required to operate a computer
Must be able to walk intermittently
Must be able to safely operate a Utility Vehicle
#J-18808-Ljbffr