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Security Officer Lobby Desk

Allied Universal, Newton, MA, United States


Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Lobby Desk in Newton, MA, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. At a premier commercial real estate location, you will serve as the front desk presence, greeting tenants and visitors, managing access, monitoring activity, and responding to security-related concerns with professionalism and care. This role offers the chance to deliver outstanding customer service, communicate clearly, and support a welcoming environment while reflecting Allied Universal's values of teamwork, integrity, reliability, agility, and innovation.

Position Type: Full Time
Pay Rate: $23.00 / Hour
Job Schedule
DayTimeMon08:00 AM - 04:00 PMTue08:00 AM - 04:00 PMWed08:00 AM - 04:00 PMThur08:00 AM - 04:00 PMFri08:00 AM - 04:00 PM

What You'll Do

Provide customer service to tenants, visitors, and staff by carrying out site-specific procedures, access control practices, and when appropriate, emergency response activities at a commercial real estate location.

Monitor lobby and front desk activity, greet incoming guests, verify identification and/or visitor information, and assist with sign-in processes according to property policies.

Respond to incidents, unusual activity, and critical situations in a calm, problem-solving manner, and communicate relevant details to property management and/or emergency personnel when appropriate.

Answer questions, provide directions, receive deliveries, and support daily front desk operations while helping to deter unauthorized access through attentive observation and consistent application of security-related procedures.

Document routine activities, visitor interactions, and incident details in required logs and reports, and report maintenance concerns and/or security-related issues to the appropriate contacts.

Minimum Requirements

Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.

Possess a high school diploma or equivalent.

As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.

Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.

As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.

Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.

A valid driver's license will be required for driving positions only.

Why Join Us

Smart Tools:

Access to our exclusive technology to view and claim additional shifts to earn more.

Career Growth:

Get paid training and access to career growth opportunities.

Financial and Health Benefits:

Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.

Exclusive Perks:

Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

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