Part-Time CX Leader: Omnichannel & Service Excellence

The Michael's Companies is seeking a part-time Customer Experience Manager in Bowling Green, KY. The role involves delivering a customer-centric shopping experience while managing front-end operations. Responsibilities include leading the customer experience team, executing store recovery standards, and ensuring compliance with standard operating procedures. Candidates should have retail management experience and strong customer service skills. The position offers health benefits and a positive work environment.
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