Front Desk Coordinator II - Concierge
Smile Doctors, Darien, CT, United States
The vision of Smile Doctors is our people-first culture which creates an environment of passionate, caring Team Members dedicated to providing fun and encouraging relationships with each other and our patients. Smile Doctors offers every Team Member the opportunity to be a part of something bigger. We focus on the importance of the individual and recognize that each person on our Team has something great to offer. We recognize talents and strengths and take care to nurture those abilities to help our Team Members grow into successful people in their careers, in our organization, and beyond.
Looking for a career that makes you smile?
We’re seeking a
Front Desk Coordinator II
to join our growing team.
How you’ll make us better:
Greets and receives customers, determines nature of visit, and notifies appropriate team member(s).
Welcomes visitors to the practice and provides information about clinic features
Answers, screens, and routes incoming calls and takes messages as needed
Checks-in and collects general information from patients on their first visit
Notifies clinicians of patient arrival and readiness
Makes appointmentsli>
Prints/reprints appointment reminders and school/work excuses
Verifies insurance information , investigates any issues, and works towards a resolution
Makes changes to the patient schedule as necessary
Presents contracts to patients, coordinates payment arrangements and/or account resolution
Receives, stores, and delivers shipments and mail
Takes payments and posts to account
Updates charts and patient information
Drives internal marketing initiatives and fosters participation from everyone
Consistently encourages/presents patients with non-clinical ways to utilize the Smile Doctors Anywhere application to support their experience throughout the course of treatment
Communicates office supply requirements to the Practice Director for monthly supply order
We’re proud of our company culture and heritage of awesomeness. If you’ve got the following, you’ll fit right in:
Ability to establish and maintain good working relationships with patients and coworkers
Ability to communicate effectively verbally and in writing
Ability to listen and understand information verbally and in writing
Prerequisites for success:
High School Diploma or equivalent required
Six (6) months as a Smile Doctors Front Desk Coordinator I
Bilingual a plus, but not required
The Perks:
In exchange for the dynamic contribution you’ll bring to our team, we offer:
Medical, dental, vision and life insurance
Short and long-term disability coverage
401(k) plan
2 weeks paid time off in your first year + paid holidays
Discounts on braces and clear aligners for you and your family members
Why Smile Doctors?
As the nation’s leading Orthodontic Support Organization, Smile Doctors partners with local orthodontic practices to offer world-class patient care with hometown heart. We exist to love people first, straighten teeth second, and we work hard to maintain a people-first culture and cultivate a fun, encouraging environment.
Smile Doctors and all our affiliating practices are proud to be an equal opportunity workplace and welcome diversity in our organization. We do not discriminate against any team member or applicant for employment regardless of age, race, color, national origin, religion, disability, veteran status, sex, sexual orientation, or gender identity.
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Looking for a career that makes you smile?
We’re seeking a
Front Desk Coordinator II
to join our growing team.
How you’ll make us better:
Greets and receives customers, determines nature of visit, and notifies appropriate team member(s).
Welcomes visitors to the practice and provides information about clinic features
Answers, screens, and routes incoming calls and takes messages as needed
Checks-in and collects general information from patients on their first visit
Notifies clinicians of patient arrival and readiness
Makes appointmentsli>
Prints/reprints appointment reminders and school/work excuses
Verifies insurance information , investigates any issues, and works towards a resolution
Makes changes to the patient schedule as necessary
Presents contracts to patients, coordinates payment arrangements and/or account resolution
Receives, stores, and delivers shipments and mail
Takes payments and posts to account
Updates charts and patient information
Drives internal marketing initiatives and fosters participation from everyone
Consistently encourages/presents patients with non-clinical ways to utilize the Smile Doctors Anywhere application to support their experience throughout the course of treatment
Communicates office supply requirements to the Practice Director for monthly supply order
We’re proud of our company culture and heritage of awesomeness. If you’ve got the following, you’ll fit right in:
Ability to establish and maintain good working relationships with patients and coworkers
Ability to communicate effectively verbally and in writing
Ability to listen and understand information verbally and in writing
Prerequisites for success:
High School Diploma or equivalent required
Six (6) months as a Smile Doctors Front Desk Coordinator I
Bilingual a plus, but not required
The Perks:
In exchange for the dynamic contribution you’ll bring to our team, we offer:
Medical, dental, vision and life insurance
Short and long-term disability coverage
401(k) plan
2 weeks paid time off in your first year + paid holidays
Discounts on braces and clear aligners for you and your family members
Why Smile Doctors?
As the nation’s leading Orthodontic Support Organization, Smile Doctors partners with local orthodontic practices to offer world-class patient care with hometown heart. We exist to love people first, straighten teeth second, and we work hard to maintain a people-first culture and cultivate a fun, encouraging environment.
Smile Doctors and all our affiliating practices are proud to be an equal opportunity workplace and welcome diversity in our organization. We do not discriminate against any team member or applicant for employment regardless of age, race, color, national origin, religion, disability, veteran status, sex, sexual orientation, or gender identity.
#J-18808-Ljbffr