Information Desk Clerk, Per Diem, Virtua Our Lady of Lourdes
Virtua Health, Camden, NJ, United States
Virtua Health Customer Service Representative
Location: Lourdes Health System - 1600 Haddon Ave
Remote Type: On-Site
Employment Type: Employee
Employment Classification: Per Diem
Time Type: Part time
Work Shift: 1st Shift (United States of America)
Total Weekly Hours: 0
Additional Locations:
Schedule: Any shift 7:30am4:00pm or 10:30am-7:00pm
Coverage 1-2 weekends per month required with additional shifts during the week for vacation, etc.*Orientation and training will be full time hours.
Summary: Greets and welcomes visitors, patients and vendors providing excellent customer services, hospitality and a positive experience. Provide accurate information, directions and, receives and responds to all telephone inquiries.
Position Responsibilities:
Coordinates Utilize hospital computer system to access patient registration data and directs patients/visitors to appropriate locations within the hospital.
Verifies all staff is wearing ID badge.
Abides and enforces visiting hour policy and procedure.
Communicates directions to all locations/departments within the facility.
Receives and responds to all telephone inquiries and assists visitors with special needs.
Position Qualifications Required / Experience Required: 2 years customer service experience. Strong verbal communication skills and excellent telephone etiquette. Excellent interpersonal skills and team player. Required Education: High School diploma or equivalent.
Hourly Rate: $18.36 - $23.60 The actual salary/rate will vary based on applicant's experience as well as internal equity and alignment with market data. Virtua offers a comprehensive package of benefits for full-time and part-time colleagues, including, but not limited to: medical/prescription, dental and vision insurance; health and dependent care flexible spending accounts; 403(b) (401(k) subject to collective bargaining agreement); paid time off, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, colleague and dependent life insurance and supplemental life and AD&D insurance; tuition assistance, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies.
Location: Lourdes Health System - 1600 Haddon Ave
Remote Type: On-Site
Employment Type: Employee
Employment Classification: Per Diem
Time Type: Part time
Work Shift: 1st Shift (United States of America)
Total Weekly Hours: 0
Additional Locations:
Schedule: Any shift 7:30am4:00pm or 10:30am-7:00pm
Coverage 1-2 weekends per month required with additional shifts during the week for vacation, etc.*Orientation and training will be full time hours.
Summary: Greets and welcomes visitors, patients and vendors providing excellent customer services, hospitality and a positive experience. Provide accurate information, directions and, receives and responds to all telephone inquiries.
Position Responsibilities:
Coordinates Utilize hospital computer system to access patient registration data and directs patients/visitors to appropriate locations within the hospital.
Verifies all staff is wearing ID badge.
Abides and enforces visiting hour policy and procedure.
Communicates directions to all locations/departments within the facility.
Receives and responds to all telephone inquiries and assists visitors with special needs.
Position Qualifications Required / Experience Required: 2 years customer service experience. Strong verbal communication skills and excellent telephone etiquette. Excellent interpersonal skills and team player. Required Education: High School diploma or equivalent.
Hourly Rate: $18.36 - $23.60 The actual salary/rate will vary based on applicant's experience as well as internal equity and alignment with market data. Virtua offers a comprehensive package of benefits for full-time and part-time colleagues, including, but not limited to: medical/prescription, dental and vision insurance; health and dependent care flexible spending accounts; 403(b) (401(k) subject to collective bargaining agreement); paid time off, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, colleague and dependent life insurance and supplemental life and AD&D insurance; tuition assistance, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies.