Medical Assistant - Williamsburg (On-Site Full-Time)
Tia, Brooklyn, NY, United States
Medical Assistant - Williamsburg (On-Site Full-Time)
Brooklyn, New York, United States
Role Title: Medical Assistant
Reporting to: Clinic Manager
Location: Tia Williamsburg
Schedule: Four 10-hour shifts | Monday - Friday | Rotating Saturdays
Compensation: $23 - $25/hr
Role Summary: As one of Tia's Medical Assistants you perform routine administrative and clinical tasks to keep the clinic running smoothly. Core functions of your role will include rooming patients, collecting patient health information, messaging with patients, ensuring all rooms are properly prepared throughout the day, collecting & preparing blood and other samples.
Tia Company Values You "Spike" On:
Probing deeply to understand
Asking why then why again
Act as a pack not as a lone wolf
Finds joy and gratitude every day
Practice Personalized Care
Abilities:
Highly organized
Ability to multitask
Strong process orientation
Excellent patient service orientation
Detail-oriented
Keep a vibe of calm, steadfastness and composure under pressure
Skills:
Phlebotomy
Vitals documentation
Autoclaving + disinfecting
Supply expiry review
Supply management & ordering
Responsibilities:
Ask why and probe deeply to understand the reason for the patient's visit.
Ask questions to collect background story -- leaving notes for providers
Review health summary with patient, ensure all the info is accurate
Take the patient's vitals and record
Close the loop and ensure that all follow ups are handled per clinical process and in a timely manner.
Confirm patients current pharmacy preference and update in TiaMD and DrChrono
Order Labs and imaging
Ensure all Dx codes are properly added to lab and imaging orders
Act as a pack with fellow MAs, front of house staff and NPs/MDs to ensure the proper "air traffic controlling" in the clinic
Ensure that patients are moved from front of house to back of house- "room patients"
Leverage providers with signals if they are running behind / clinic is backed up
Monitor the schedule to know who has checked in
Perform review of the schedule the night before, brief providers on the day + think through "air trafficking" requirements for the day
Practice Personalized care
Review health records of next day patients every day -- ensure providers are briefed on the patients coming in
Remember the nuances of each patient, remind providers of these nuances
Work to capture nuances and personal needs of each patient in your time with them to help providers and all Tia care professionals better serve the patient
Communicate and document these nuances when appropriate
Perform phlebotomy on patients as needed
Uphold the clinical guidelines for Phlebotomy
Maintain the order and spotlessness of the clinic
Other "nice to have" skills:
As a clinic that seeks to create an environment for all women to feel safe, heard, recognized and avowed in their health, bodies and lives, we are consistently seeking providers with backgrounds that are meaningfully different from those already forming our team. You bring a diverse background, a range of care experiences in different communities or various modalities
Former positions in delivering care for women in the following situations is a plus, including care delivery for LGBTQ populations
You have experience running data security protocols and have a strong understanding of HIPAA
Other important details:
You're willing to work morning, nights & weekends, if needed
You're authorized to work in the US
Tia is an equal opportunity employer
About Us:
Tia is on a mission to transform healthcare for women. We are building a high-quality, multi-specialty medical home designed specifically for women
integrating primary care, gynecology, mental health, dermatology and evidence-based wellness into one coordinated experience across in-person centers and a robust virtual platform.
Tia is technology-enabled, advancing and scaling excellent care through a proprietary clinical and operational platform that supports clinicians, strengthens care continuity, and improves outcomes.
We are deepening and expanding one of the most comprehensive preventive care models for women on the market
with a growing focus on cardiometabolic health, longitudinal data, and earlier risk detection across the lifespan. By integrating technology, structured clinical pathways, and mission-aligned interdisciplinary teams, Tia delivers consistently strong clinical outcomes and a differentiated care experience for women.
Tia is a Series D, venture-backed company with more than 120,000 women who trust Tia for their care, across four markets, supported by a national virtual platform. In each market, we partner with leading health systems to expand access, strengthen primary care, and improve quality for women at scale.
About Tia's Culture:
Tia is building a culture of excellence
in people, process and product. This is our northstar value;
What is excellence, exactly?
Excellence about constantly elevating yourself, it is the process of constantly striving to perform to the best of your abilities, and identifying your top potential through constant learning, experimentation and evolution. Excellence is not about achieving perfection, as that insinuates a pinnacle. Instead, in our terms, excellence is about the pursuit of constant improvement. We're looking for people who want to go on that hard journey of constantly setting new personal records, and organizational records.
We practice excellence at Tia by demonstrating the following types of behaviors: We chose (and actively choose) excellence as Tia's highest order value because it crystalizes into one word several behaviors that we hold dear, specifically:
A drive to constantly improve through experimentation, reflection. and an insatiable growth mindset
said another way, we're energized by the possibility of invention, innovation, and iteration
Being present in and grateful for the journey
not just the goal line. Perfection is static. Excellence is a process (more on this important distinction below)
Asking why, then why again
because accepting "this is just the way it is" is not good enough
Grit & perseverance
a maker mentality that involves "rolling up your sleeves", but also deep care for oneself and for others
A commitment to uncovering talents to unlock "rock star" potential across every individual
Furthermore, excellence reflects the "bigness" and the "boldness" of Tia's mission and vision
a world in which every woman can achieve optimal health, as defined by herself.
Said another way, Tia's mission is NOT to make healthcare incrementally better for women. Instead, we've intentionally set out to create a fundamentally new paradigm for modern women's healthcare that's truly excellent. We believe that creating a company that operates in a culture of excellence will manifest in our product. Reaching this goal is not an overnight pursuit or a "one and done." We have not and will not "get it right" with the first swing. Rather, this higher order goal is a moving target
one we have not and will not ever fully "achieve." By design, we will never be "done" with this work, but instead, we will be continuously in pursuit of our mission. It is this continuous pursuit
the journey, not the finish line
that truly embodies excellence.
This position may require attendance at company and team off-sites.
Unfortunately, scams targeting job seekers are on the rise. To protect yourself, know that we will never ask for payment, gift cards, or sensitive financial information during our hiring process. All communication from our team will come from an official company email address (@asktia.com).
Brooklyn, New York, United States
Role Title: Medical Assistant
Reporting to: Clinic Manager
Location: Tia Williamsburg
Schedule: Four 10-hour shifts | Monday - Friday | Rotating Saturdays
Compensation: $23 - $25/hr
Role Summary: As one of Tia's Medical Assistants you perform routine administrative and clinical tasks to keep the clinic running smoothly. Core functions of your role will include rooming patients, collecting patient health information, messaging with patients, ensuring all rooms are properly prepared throughout the day, collecting & preparing blood and other samples.
Tia Company Values You "Spike" On:
Probing deeply to understand
Asking why then why again
Act as a pack not as a lone wolf
Finds joy and gratitude every day
Practice Personalized Care
Abilities:
Highly organized
Ability to multitask
Strong process orientation
Excellent patient service orientation
Detail-oriented
Keep a vibe of calm, steadfastness and composure under pressure
Skills:
Phlebotomy
Vitals documentation
Autoclaving + disinfecting
Supply expiry review
Supply management & ordering
Responsibilities:
Ask why and probe deeply to understand the reason for the patient's visit.
Ask questions to collect background story -- leaving notes for providers
Review health summary with patient, ensure all the info is accurate
Take the patient's vitals and record
Close the loop and ensure that all follow ups are handled per clinical process and in a timely manner.
Confirm patients current pharmacy preference and update in TiaMD and DrChrono
Order Labs and imaging
Ensure all Dx codes are properly added to lab and imaging orders
Act as a pack with fellow MAs, front of house staff and NPs/MDs to ensure the proper "air traffic controlling" in the clinic
Ensure that patients are moved from front of house to back of house- "room patients"
Leverage providers with signals if they are running behind / clinic is backed up
Monitor the schedule to know who has checked in
Perform review of the schedule the night before, brief providers on the day + think through "air trafficking" requirements for the day
Practice Personalized care
Review health records of next day patients every day -- ensure providers are briefed on the patients coming in
Remember the nuances of each patient, remind providers of these nuances
Work to capture nuances and personal needs of each patient in your time with them to help providers and all Tia care professionals better serve the patient
Communicate and document these nuances when appropriate
Perform phlebotomy on patients as needed
Uphold the clinical guidelines for Phlebotomy
Maintain the order and spotlessness of the clinic
Other "nice to have" skills:
As a clinic that seeks to create an environment for all women to feel safe, heard, recognized and avowed in their health, bodies and lives, we are consistently seeking providers with backgrounds that are meaningfully different from those already forming our team. You bring a diverse background, a range of care experiences in different communities or various modalities
Former positions in delivering care for women in the following situations is a plus, including care delivery for LGBTQ populations
You have experience running data security protocols and have a strong understanding of HIPAA
Other important details:
You're willing to work morning, nights & weekends, if needed
You're authorized to work in the US
Tia is an equal opportunity employer
About Us:
Tia is on a mission to transform healthcare for women. We are building a high-quality, multi-specialty medical home designed specifically for women
integrating primary care, gynecology, mental health, dermatology and evidence-based wellness into one coordinated experience across in-person centers and a robust virtual platform.
Tia is technology-enabled, advancing and scaling excellent care through a proprietary clinical and operational platform that supports clinicians, strengthens care continuity, and improves outcomes.
We are deepening and expanding one of the most comprehensive preventive care models for women on the market
with a growing focus on cardiometabolic health, longitudinal data, and earlier risk detection across the lifespan. By integrating technology, structured clinical pathways, and mission-aligned interdisciplinary teams, Tia delivers consistently strong clinical outcomes and a differentiated care experience for women.
Tia is a Series D, venture-backed company with more than 120,000 women who trust Tia for their care, across four markets, supported by a national virtual platform. In each market, we partner with leading health systems to expand access, strengthen primary care, and improve quality for women at scale.
About Tia's Culture:
Tia is building a culture of excellence
in people, process and product. This is our northstar value;
What is excellence, exactly?
Excellence about constantly elevating yourself, it is the process of constantly striving to perform to the best of your abilities, and identifying your top potential through constant learning, experimentation and evolution. Excellence is not about achieving perfection, as that insinuates a pinnacle. Instead, in our terms, excellence is about the pursuit of constant improvement. We're looking for people who want to go on that hard journey of constantly setting new personal records, and organizational records.
We practice excellence at Tia by demonstrating the following types of behaviors: We chose (and actively choose) excellence as Tia's highest order value because it crystalizes into one word several behaviors that we hold dear, specifically:
A drive to constantly improve through experimentation, reflection. and an insatiable growth mindset
said another way, we're energized by the possibility of invention, innovation, and iteration
Being present in and grateful for the journey
not just the goal line. Perfection is static. Excellence is a process (more on this important distinction below)
Asking why, then why again
because accepting "this is just the way it is" is not good enough
Grit & perseverance
a maker mentality that involves "rolling up your sleeves", but also deep care for oneself and for others
A commitment to uncovering talents to unlock "rock star" potential across every individual
Furthermore, excellence reflects the "bigness" and the "boldness" of Tia's mission and vision
a world in which every woman can achieve optimal health, as defined by herself.
Said another way, Tia's mission is NOT to make healthcare incrementally better for women. Instead, we've intentionally set out to create a fundamentally new paradigm for modern women's healthcare that's truly excellent. We believe that creating a company that operates in a culture of excellence will manifest in our product. Reaching this goal is not an overnight pursuit or a "one and done." We have not and will not "get it right" with the first swing. Rather, this higher order goal is a moving target
one we have not and will not ever fully "achieve." By design, we will never be "done" with this work, but instead, we will be continuously in pursuit of our mission. It is this continuous pursuit
the journey, not the finish line
that truly embodies excellence.
This position may require attendance at company and team off-sites.
Unfortunately, scams targeting job seekers are on the rise. To protect yourself, know that we will never ask for payment, gift cards, or sensitive financial information during our hiring process. All communication from our team will come from an official company email address (@asktia.com).