Host/Hostess
The Hangout, Orange Beach, AL, United States
Be Part of the All-New Sunliner Diner in Orange Beach!
Are you ready to bring your energy and enthusiasm to a fun, fast-paced, retro-inspired diner that guests can't stop talking about?
Sunliner Diner is now hiring friendly, upbeat, and service-minded individuals to join our Orange Beach team. Here, you'll find a workplace where positivity, support, and teamwork are always on the menu.
Position Summary:
The Host/Hostess is the first point of contact for guests and plays a key role in creating a positive first impression. This position is responsible for warmly welcoming guests, managing waitlists and reservations, and ensuring an organized seating flow to support efficient service.
Key Responsibilities:
Greet guests warmly and sincerely as they arrive.
Manage the seating chart and waitlist to optimize table turnover and guest satisfaction.
Take reservations over the phone or in person using a reservation system (if applicable).
Keep track of which tables are cleaned and available for new guests.
Make sure there are complete place settings for each guest.
Move tables together to accommodate larger parties.
Make special arrangements for children or disabled individuals.
Escort guests to their tables, provide menus, and inform them of their server.
Answer questions regarding wait times and restaurant services.
Maintain cleanliness and organization of the host stand, entrance, and lobby area.
Communicate effectively with servers, bussers, and management regarding table availability and guest needs.
Handle guest concerns or complaints with professionalism and promptly notify management when necessary.
Thank guests as they leave and invite them to return.
Performs other duties as assigned.
Qualifications:
Previous experience as a host or in customer service is a plus.
Excellent communication and interpersonal skills.
Friendly, welcoming, and professional demeanor.
Ability to multitask and stay organized in a fast-paced environment.
Must be reliable, punctual, and able to work flexible hours, including evenings, weekends, and holidays.
Physical Requirements:
Ability to stand and walk for extended periods (68 hours).
Ability to lift up to 50 lbs occasionally.
Frequent reaching, bending, and light cleaning as needed.
Must work a flexible schedule including nights, weekends and holidays.
Are you ready to bring your energy and enthusiasm to a fun, fast-paced, retro-inspired diner that guests can't stop talking about?
Sunliner Diner is now hiring friendly, upbeat, and service-minded individuals to join our Orange Beach team. Here, you'll find a workplace where positivity, support, and teamwork are always on the menu.
Position Summary:
The Host/Hostess is the first point of contact for guests and plays a key role in creating a positive first impression. This position is responsible for warmly welcoming guests, managing waitlists and reservations, and ensuring an organized seating flow to support efficient service.
Key Responsibilities:
Greet guests warmly and sincerely as they arrive.
Manage the seating chart and waitlist to optimize table turnover and guest satisfaction.
Take reservations over the phone or in person using a reservation system (if applicable).
Keep track of which tables are cleaned and available for new guests.
Make sure there are complete place settings for each guest.
Move tables together to accommodate larger parties.
Make special arrangements for children or disabled individuals.
Escort guests to their tables, provide menus, and inform them of their server.
Answer questions regarding wait times and restaurant services.
Maintain cleanliness and organization of the host stand, entrance, and lobby area.
Communicate effectively with servers, bussers, and management regarding table availability and guest needs.
Handle guest concerns or complaints with professionalism and promptly notify management when necessary.
Thank guests as they leave and invite them to return.
Performs other duties as assigned.
Qualifications:
Previous experience as a host or in customer service is a plus.
Excellent communication and interpersonal skills.
Friendly, welcoming, and professional demeanor.
Ability to multitask and stay organized in a fast-paced environment.
Must be reliable, punctual, and able to work flexible hours, including evenings, weekends, and holidays.
Physical Requirements:
Ability to stand and walk for extended periods (68 hours).
Ability to lift up to 50 lbs occasionally.
Frequent reaching, bending, and light cleaning as needed.
Must work a flexible schedule including nights, weekends and holidays.