Medical Assistant Lead
MercyOne, West Des Moines, IA, United States
Employment Type:
Full time
Shift:
Day Shift
Description:
ESSENTIAL FUNCTIONS
Knows, understands, incorporates, and
demonstrates
the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions.
Deliver patient care through patient preparation, vital sign
collection,
and documentation.
Assist
with various procedures, exams, and diagnostic equipment (e.g., tympanometry, spirometry). Maintain aseptic techniques during preparation, procedures, and medication administration.??
Greet and prepare patients
for the health care provider. Obtain and record vital signs including but not limited to, blood pressure, temperature, pulse, respiration, height, weight, drug allergies, and current medications and presenting problem
Performs all the functions of a clinic Medical Assistant
.
Demonstrates comprehensive knowledge and competency in all essential functions of various clerical roles within the clinic.
Optimizes
clinic operations,
assisting
with patient care, patient
flow,
and
facilitating
communication amongst team members.
Maintains supply inventory and order supplies as assigned.
Oversees
staff scheduling,
onboarding,
and education.
Assists
with payroll, timekeeping, and performance management.
Recognizes and addresses issues, improving clinic flow and ensuring quality patient care. Responds to patient inquiries.
Actively
participates
in meetings,
leads to
huddles, ensuring adherence to safety, infection control, and departmental policies.
Provides leadership, ensuring
appropriate staffing
, training, and support for the clinical team.
Assists
with quality assurance staff development and process improvement initiatives. Demonstrates
proficiency
in department-specific software and tools.
Collaborates with a variety of staff,
leaders
and providers to ensure delivery of quality patient care.
Resolve complex patient concerns, inquiries, and escalate to management as
appropriate
.
Monitors department operations, manages supplies,
maintains
confidentiality, and ensures compliance with laws, regulations, and organizational integrity.
Escalate non-routine issues, questions and/or concerns to the practice manager or healthcare provider(s).
Other duties as needed and assigned by the manager.
Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Trinity Healths Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures
in order to
ensure adherence in a manner that reflects honest, ethical, and professional behavior.
MINIMUM QUALIFICATIONS
Must be comfortable operating in a collaborative, shared leadership environment.
Successful completion of a medical assistant program accredited by the Commission on Accreditation of Allied Health Programs (CAAHP) or Accrediting Bureau of Health Education Schools (ABHES).
Must already
possess
one of the following certifications listed for a Medical Assistant with their corresponding listed certification provider:
Certification: Certified Medical Assistant (CMA). Provided by the American Association of Medical Assistants (AAMA)
Certification: Registered Medical Assistant (RMA). Provided by the American Medical Technologists (AMT)
Certification: Medical Assistant (NCMA). Provided by the National Center for Competency Testing
Certification: Clinical Medical Assistant Certification (CMA). Provided by the American Medical Certification Association.
Certification: Certified Clinical Medical Assistant (CCMA). Provided by the National
Healthcareer
Association.
Certification: Nationally Registered Certified Medical Assistant (NRCMA). Provided by the National Association for Health Professionals (NAHP)
Certification: NPCE MA. Provided by the National Phlebotomy Certification Examination (NPCE).
Must have 2 years of prior Medical Assistant experience.
Basic Life Support (BLS) certification
required
within 3 months of hire.
Proof of completion of Mandatory Reporter abuse training specific to the population served within 3 months of hire.
Proficient in basic computer skills (Windows environment, web-based navigation, email, MS Office).
Ability to work with diverse groups of people and in a collaborative, shared leadership environment.
Requires the ability to read, write and understand the English language, and communicate effectively with patient, visitors, and colleagues while performing their job duties.
Must
possess
a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health.
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
Full time
Shift:
Day Shift
Description:
ESSENTIAL FUNCTIONS
Knows, understands, incorporates, and
demonstrates
the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions.
Deliver patient care through patient preparation, vital sign
collection,
and documentation.
Assist
with various procedures, exams, and diagnostic equipment (e.g., tympanometry, spirometry). Maintain aseptic techniques during preparation, procedures, and medication administration.??
Greet and prepare patients
for the health care provider. Obtain and record vital signs including but not limited to, blood pressure, temperature, pulse, respiration, height, weight, drug allergies, and current medications and presenting problem
Performs all the functions of a clinic Medical Assistant
.
Demonstrates comprehensive knowledge and competency in all essential functions of various clerical roles within the clinic.
Optimizes
clinic operations,
assisting
with patient care, patient
flow,
and
facilitating
communication amongst team members.
Maintains supply inventory and order supplies as assigned.
Oversees
staff scheduling,
onboarding,
and education.
Assists
with payroll, timekeeping, and performance management.
Recognizes and addresses issues, improving clinic flow and ensuring quality patient care. Responds to patient inquiries.
Actively
participates
in meetings,
leads to
huddles, ensuring adherence to safety, infection control, and departmental policies.
Provides leadership, ensuring
appropriate staffing
, training, and support for the clinical team.
Assists
with quality assurance staff development and process improvement initiatives. Demonstrates
proficiency
in department-specific software and tools.
Collaborates with a variety of staff,
leaders
and providers to ensure delivery of quality patient care.
Resolve complex patient concerns, inquiries, and escalate to management as
appropriate
.
Monitors department operations, manages supplies,
maintains
confidentiality, and ensures compliance with laws, regulations, and organizational integrity.
Escalate non-routine issues, questions and/or concerns to the practice manager or healthcare provider(s).
Other duties as needed and assigned by the manager.
Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Trinity Healths Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures
in order to
ensure adherence in a manner that reflects honest, ethical, and professional behavior.
MINIMUM QUALIFICATIONS
Must be comfortable operating in a collaborative, shared leadership environment.
Successful completion of a medical assistant program accredited by the Commission on Accreditation of Allied Health Programs (CAAHP) or Accrediting Bureau of Health Education Schools (ABHES).
Must already
possess
one of the following certifications listed for a Medical Assistant with their corresponding listed certification provider:
Certification: Certified Medical Assistant (CMA). Provided by the American Association of Medical Assistants (AAMA)
Certification: Registered Medical Assistant (RMA). Provided by the American Medical Technologists (AMT)
Certification: Medical Assistant (NCMA). Provided by the National Center for Competency Testing
Certification: Clinical Medical Assistant Certification (CMA). Provided by the American Medical Certification Association.
Certification: Certified Clinical Medical Assistant (CCMA). Provided by the National
Healthcareer
Association.
Certification: Nationally Registered Certified Medical Assistant (NRCMA). Provided by the National Association for Health Professionals (NAHP)
Certification: NPCE MA. Provided by the National Phlebotomy Certification Examination (NPCE).
Must have 2 years of prior Medical Assistant experience.
Basic Life Support (BLS) certification
required
within 3 months of hire.
Proof of completion of Mandatory Reporter abuse training specific to the population served within 3 months of hire.
Proficient in basic computer skills (Windows environment, web-based navigation, email, MS Office).
Ability to work with diverse groups of people and in a collaborative, shared leadership environment.
Requires the ability to read, write and understand the English language, and communicate effectively with patient, visitors, and colleagues while performing their job duties.
Must
possess
a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health.
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.