Patient Service Associate - EmUrgentCare - Full Time
Albany Medical Center, Cohoes, NY, United States
Patient Service Associate
Join our team and be part of something BIG. Imagine how good it would feel to provide state-of-the-art care to people who need it each day. World-Class specialty care closer to home. Welcome to Albany Medical Center, providing excellent care to our community each day. We have an exciting opportunity for health care employees or entry level candidates looking to join our Front Office team as a Patient Service Associate. An ideal candidate must be able to multi-task in a fast-paced environment, both independently and on a team. This is a full-time position (36 hours/week) structured as three, convenient, 12-hour shifts. This is an onsite position at our Saugerties location, with some, reimbursable, travel required.
Primary Job Responsibilities:
Assist all patients that report to the front desk
Greet patients in a prompt, courteous and professional manner
Interact with a diverse patient population
Utilize the electronic medical record to maintain patient records via scanning or registration
Attend appointments, collect copayments, and other necessary information at time of check-in
Schedule follow up appointments and referrals as needed (check out)
Answer incoming phone calls and direct appropriately to team members
Education:
High school diploma or equivalent required.
Experience:
No experience required. Excellent customer service skills preferred. Experience using an electronic health record and Microsoft Office a plus!
Competitive Benefits and Perks:
Paid hands-on training
Opportunities for growth within the Albany Medical Center family
Medical Coverage (CDPHP), Dental and Vision plans available
Located on main public transportation lines
Paid Time Off
Tuition Reimbursement
AMC Pension Plan and 403B Retirement
Thank you for your interest in Albany Medical Center! Albany Medical Center is an equal opportunity employer.
Join our team and be part of something BIG. Imagine how good it would feel to provide state-of-the-art care to people who need it each day. World-Class specialty care closer to home. Welcome to Albany Medical Center, providing excellent care to our community each day. We have an exciting opportunity for health care employees or entry level candidates looking to join our Front Office team as a Patient Service Associate. An ideal candidate must be able to multi-task in a fast-paced environment, both independently and on a team. This is a full-time position (36 hours/week) structured as three, convenient, 12-hour shifts. This is an onsite position at our Saugerties location, with some, reimbursable, travel required.
Primary Job Responsibilities:
Assist all patients that report to the front desk
Greet patients in a prompt, courteous and professional manner
Interact with a diverse patient population
Utilize the electronic medical record to maintain patient records via scanning or registration
Attend appointments, collect copayments, and other necessary information at time of check-in
Schedule follow up appointments and referrals as needed (check out)
Answer incoming phone calls and direct appropriately to team members
Education:
High school diploma or equivalent required.
Experience:
No experience required. Excellent customer service skills preferred. Experience using an electronic health record and Microsoft Office a plus!
Competitive Benefits and Perks:
Paid hands-on training
Opportunities for growth within the Albany Medical Center family
Medical Coverage (CDPHP), Dental and Vision plans available
Located on main public transportation lines
Paid Time Off
Tuition Reimbursement
AMC Pension Plan and 403B Retirement
Thank you for your interest in Albany Medical Center! Albany Medical Center is an equal opportunity employer.