Residential Aide
Urban Affairs Coalition, Philadelphia, PA, United States
Residential Aide
This position offers provisional care to clients and supports the operation of the ODAAT Shelter Programs. Specifically, the Residential Aide provides services to consumers in a therapeutic residential setting in accordance with established program objectives and the treatment goals of each individual being served. Shelters operate 24-hours per day, seven days per week. The core responsibility of the Residential Aide includes the continued assurance of the safety and security of the residents within the facility. The work is performed under general supervision.
Key duties and responsibilities include:
Receives new clients, completes intake paperwork, creates proper client files and orients new clients to ODAAT services and its policies
Stores, administers, and documents the monitoring of medications taken by residents in accordance with agency's policies and procedures, applicable laws, and regulations governing such activities
Completes hourly house rounds and records findings in logbook
Prepares and/or supervises preparation of meals
Encourages compliance with house expectations
Assists consumers to see that adequate supplies are on-hand ( e.g., cleaning agents, paper products)
Provides reports, keeps attendance and other documentation, as needed
Provides for shelter and safety needs of residents
Attends residential staff meetings as directed by Shelter Director and other staff meetings and trainings, as required
Takes an active role in client hygiene, as necessary
Maintains building and grounds, as assigned
Assists with group while monitoring safety needs and encouraging participation
Transports clients, using ODAAT vehicles, as necessary
Available for all shifts including weekends is required, as assigned
Other duties, as assigned
Education, knowledge, skills and abilities required include:
High School Diploma or equivalent required; Related training/certifications post high school, preferred
Familiar with Microsoft Office software, including Excel and Outlook
Proficient with Google search and email
Demonstrated written and verbal communication skills including typing and writing
Must possess strong interpersonal and customer service skills
Must have the ability to work independently and as a team member
Must take initiative and ability to identify process improvements
Knowledge of first aid methods and techniques
Ability to learn and apply written policies and procedures related to work
Ability to concentrate on a designated area for extended periods
Able to set and observe appropriate boundaries with clients
Possess well-developed decision making skills and attention to detail with a high level of accuracy
Ability to excel in a diverse, collaborative team environment
Able to multi-task and remain calm in demanding and unpredictable situations
Possess ability to understand various Homeless operations and procedures
Able to maintain a professional, customer service-oriented attitude at all times
Ability to meet face-to-face with homeless individuals of diverse backgrounds and disabilities, including physical, mental, substance abuse, HIV/AIDS, etc.
Ability to work and communicate with staff, clients and their families, donors, vendors, community agencies, etc. to meet their needs in a polite, courteous and cooperative manner, yet appropriate assertiveness as situation may demand
Possess excellent time management skills and the ability to work with minimum supervision
Ability to transport individuals as needed, and travel to various sites and locations daily
Able to meet a flexible work schedule including holidays, evenings and weekends; and
Available on-call for emergencies by telephone and/or mobile phone
Licenses and certifications:
Valid Pennsylvania driver's license, strongly preferred
Physical requirements:
Able to lift/move weight up to 75 lbs.
Vision adequate to perform the responsibilities and functions of the job efficiently.
Must be able to sit for 2 or more hours per day.
Must be able to stand for 2 or more hours per day.
Must be able to operate a computer/hand-held digital device for more than 2 hours per day.
Must be able to drive or ride in a moving vehicle.
Work environment:
The employee will work in an office and public, service-delivery environment. Hectic situations can occur in the public area of the facility characteristic to working with the homeless and adjudicated community and the related concerns and situations related to homeless conditions. Potential exists for volatile and unpredictable situations to occur. May experience exposure to strong odors such as soiled clothes and poor hygiene. The qualifications, physical demands, and work environment described herein are representative of those an employee will encounter and must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.
The candidate for this position may be subject to any of the following screenings as part of the pre-employment process: Motor Vehicle Report (MVR), PA Criminal Background Check, and pre-employment drug/alcohol screen.
Interested applicants should include their cover letter and resume along with salary requirements. (Telephone calls will not be accepted) UAC/ODAAT is an Equal Opportunity Employer
This position offers provisional care to clients and supports the operation of the ODAAT Shelter Programs. Specifically, the Residential Aide provides services to consumers in a therapeutic residential setting in accordance with established program objectives and the treatment goals of each individual being served. Shelters operate 24-hours per day, seven days per week. The core responsibility of the Residential Aide includes the continued assurance of the safety and security of the residents within the facility. The work is performed under general supervision.
Key duties and responsibilities include:
Receives new clients, completes intake paperwork, creates proper client files and orients new clients to ODAAT services and its policies
Stores, administers, and documents the monitoring of medications taken by residents in accordance with agency's policies and procedures, applicable laws, and regulations governing such activities
Completes hourly house rounds and records findings in logbook
Prepares and/or supervises preparation of meals
Encourages compliance with house expectations
Assists consumers to see that adequate supplies are on-hand ( e.g., cleaning agents, paper products)
Provides reports, keeps attendance and other documentation, as needed
Provides for shelter and safety needs of residents
Attends residential staff meetings as directed by Shelter Director and other staff meetings and trainings, as required
Takes an active role in client hygiene, as necessary
Maintains building and grounds, as assigned
Assists with group while monitoring safety needs and encouraging participation
Transports clients, using ODAAT vehicles, as necessary
Available for all shifts including weekends is required, as assigned
Other duties, as assigned
Education, knowledge, skills and abilities required include:
High School Diploma or equivalent required; Related training/certifications post high school, preferred
Familiar with Microsoft Office software, including Excel and Outlook
Proficient with Google search and email
Demonstrated written and verbal communication skills including typing and writing
Must possess strong interpersonal and customer service skills
Must have the ability to work independently and as a team member
Must take initiative and ability to identify process improvements
Knowledge of first aid methods and techniques
Ability to learn and apply written policies and procedures related to work
Ability to concentrate on a designated area for extended periods
Able to set and observe appropriate boundaries with clients
Possess well-developed decision making skills and attention to detail with a high level of accuracy
Ability to excel in a diverse, collaborative team environment
Able to multi-task and remain calm in demanding and unpredictable situations
Possess ability to understand various Homeless operations and procedures
Able to maintain a professional, customer service-oriented attitude at all times
Ability to meet face-to-face with homeless individuals of diverse backgrounds and disabilities, including physical, mental, substance abuse, HIV/AIDS, etc.
Ability to work and communicate with staff, clients and their families, donors, vendors, community agencies, etc. to meet their needs in a polite, courteous and cooperative manner, yet appropriate assertiveness as situation may demand
Possess excellent time management skills and the ability to work with minimum supervision
Ability to transport individuals as needed, and travel to various sites and locations daily
Able to meet a flexible work schedule including holidays, evenings and weekends; and
Available on-call for emergencies by telephone and/or mobile phone
Licenses and certifications:
Valid Pennsylvania driver's license, strongly preferred
Physical requirements:
Able to lift/move weight up to 75 lbs.
Vision adequate to perform the responsibilities and functions of the job efficiently.
Must be able to sit for 2 or more hours per day.
Must be able to stand for 2 or more hours per day.
Must be able to operate a computer/hand-held digital device for more than 2 hours per day.
Must be able to drive or ride in a moving vehicle.
Work environment:
The employee will work in an office and public, service-delivery environment. Hectic situations can occur in the public area of the facility characteristic to working with the homeless and adjudicated community and the related concerns and situations related to homeless conditions. Potential exists for volatile and unpredictable situations to occur. May experience exposure to strong odors such as soiled clothes and poor hygiene. The qualifications, physical demands, and work environment described herein are representative of those an employee will encounter and must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.
The candidate for this position may be subject to any of the following screenings as part of the pre-employment process: Motor Vehicle Report (MVR), PA Criminal Background Check, and pre-employment drug/alcohol screen.
Interested applicants should include their cover letter and resume along with salary requirements. (Telephone calls will not be accepted) UAC/ODAAT is an Equal Opportunity Employer