Administrative Specialist II
Government Jobs, Seattle, WA, United States
Administrative Support To Public Health Laboratory
This full-time, career service position provides administrative support to the Public Health Laboratory. The ideal candidate will have an eye for detail, the ability to perform a wide variety of office duties ranging from performing data entry, creating spreadsheets, reviewing lab reports, triaging telephone calls, submitting billing information, customer service, and data management.
Public Health's Prevention Division protects and promotes the health of the public through controlling the spread of communicable diseases and identifying leading causes of premature death. The King County Public Health laboratory specifically provides lab tests for clinics, disease control programs, and research, we also provide quality assurance for lab testing at public health clinics, and we function as part of larger public health laboratory system.
Named after Dr. Martin Luther King, Jr., one of the most influential civil rights leaders in our nation's history, King County is a vibrant international community with residents that represent countries from around the world. It is a region with increasing diversity that cherishes the traditions of many cultures.
The county government has a deep commitment to equity and social justice and advancing practices, strategies, and policies that promote fairness, justice, and opportunity for all
in our workplaces and our communities. With this commitment, King County has adopted a pro-equity agenda to advance regional change and ensure that residents from all communities are incorporated into our emergency planning and public outreach efforts.
To learn more, please visit
http://www.kingcounty.gov/elected/executive/equity-social-justice.aspx
Work Schedule: Monday through Friday, 8:00 am to 4:30 pm, 40 hours per week, Non-Exempt from the provisions of the Fair Labor Standards Act (FLSA) and overtime eligible.
Work Location: 325 9th Ave Room BWC 03, Seattle, WA 98104
Job Duties
Provide administrative program support to the PH Laboratory.
Receive lab test orders into the Apollo laboratory information system from the Epic electronic health record system; enter non-Epic lab test orders into Apollo manually; label lab specimens and lab requisition forms with Apollo-generated barcode labels.
Import lab billing data from Apollo into the SIMS invoice management system; process invoices for lab supplies into iProcurement system; receive deliveries of lab specimens and lab supplies.
Format, proofread, and edit letters, reports, laboratory testing procedures and general correspondence.
Organize and maintain electronic and hard copy documents, and other program documents; archive files (including original lab requisition forms) following County guidelines and established procedures and prepare and send out mailings and laboratory reports.
Create, update, and maintain program databases; accurately enter and track data, and prepare and generate reports.
Schedule program meetings and resources; and prepare and distribute materials.
Answer and triage telephone calls; document and route calls appropriately; respond to general questions; and provide accurate program information to internal and external customers.
Submit billing information, which requires knowledge of medical terminology and laboratory testing/billing codes; look up confidential lab test results and give test results to health care providers; and collect lab test fees.
Operate standard office equipment including personal computer, telephone, fax machine, label maker, printers and scanners.
Experience, Qualifications, Knowledge, Skills
Our ideal candidate will demonstrate the following (Minimum):
Demonstrated working experience using a laboratory information system and/or an electronic health record system
Demonstrated working experience using medical terminology related to medical laboratory tests
Demonstrated working experience triaging and documenting confidential telephone communications, and providing program information to internal and external customers
Demonstrated working experience in a medical office
Demonstrated problem solving skills.
Demonstrated experience with automated systems and software applications.
Knowledge of use of lab coat, gloves, etc. when handling lab specimens.
Skilled in working under time constraints and meeting deadlines.
Demonstrated ability to provide excellent customer service with discretion, patience and professionalism, in person and over the phone.
Strong interpersonal, conflict resolution and problem-solving skills.
Demonstrated ability to provide administrative support to multiple sections; evaluate and manage competing demands and ensure office needs are met; prioritize workload while meeting critical deadlines and maintaining accuracy of work.
Demonstrated ability to prepare, format, proofread, and edit documents including correspondence, letters, policies, and reports; create and maintain electronic and hard copy documents and files, databases and logs, and accurately enter and track data. Proficiency in math and basic accounting procedures.
Demonstrated ability to communicate effectively orally and in writing; establish and maintain effective working relationships with a diverse range of staff, community partners, and the general public; handle difficult interpersonal interactions with discretion and diplomacy; and work both independently and as a member of a team.
Demonstrated ability to create, update, and maintain program databases and logs; accurately enter and track date; and generate reports.
Demonstrated ability to work in a Windows environment and use Microsoft products to complete assigned tasks, including: Word for word processing, Excel for spreadsheet creation, maintenance and reports; and Outlook to communicate with clients and staff.
Ability to move up to 25 pounds from one location to another and the ability to repeatedly sit and stand throughout the day.
The most competitive applicants will have the following experiences and qualifications (Desired):
Demonstrated knowledge and experience with managing multiple priorities
Demonstrated effective time management skills
Supplemental Information
Forbes named King County as one of Washington State's best employers. Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play. Guided by our "True North", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles - we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.
King County is an Equal Employment Opportunity (EEO) Employer. No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.
To Apply: If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement.
Who May Apply: This Career Service position is open to all qualified applicants.
The following items are required to be considered for this vacancy:
NEOGOV Job Application (The responses on your job application should be thorough and complete and will be used in the screening process)
Supplemental Questions (The responses to the supplemental questions should be thorough and complete and will be used in the screening process)
Cover Letter describing how you meet the Minimum and/or Desired Qualifications of the position is optional
(Please note: Resumes and additional attachments will not be reviewed as part of the evaluation process if not outlined as a required application material as outlined above).
Your application may be rejected as incomplete if you do not include the relevant information in the application. Cover letters and/or resumes are not accepted in lieu of a completed application. Applications and/or Supplemental Questionnaires that state "see my resume"
This full-time, career service position provides administrative support to the Public Health Laboratory. The ideal candidate will have an eye for detail, the ability to perform a wide variety of office duties ranging from performing data entry, creating spreadsheets, reviewing lab reports, triaging telephone calls, submitting billing information, customer service, and data management.
Public Health's Prevention Division protects and promotes the health of the public through controlling the spread of communicable diseases and identifying leading causes of premature death. The King County Public Health laboratory specifically provides lab tests for clinics, disease control programs, and research, we also provide quality assurance for lab testing at public health clinics, and we function as part of larger public health laboratory system.
Named after Dr. Martin Luther King, Jr., one of the most influential civil rights leaders in our nation's history, King County is a vibrant international community with residents that represent countries from around the world. It is a region with increasing diversity that cherishes the traditions of many cultures.
The county government has a deep commitment to equity and social justice and advancing practices, strategies, and policies that promote fairness, justice, and opportunity for all
in our workplaces and our communities. With this commitment, King County has adopted a pro-equity agenda to advance regional change and ensure that residents from all communities are incorporated into our emergency planning and public outreach efforts.
To learn more, please visit
http://www.kingcounty.gov/elected/executive/equity-social-justice.aspx
Work Schedule: Monday through Friday, 8:00 am to 4:30 pm, 40 hours per week, Non-Exempt from the provisions of the Fair Labor Standards Act (FLSA) and overtime eligible.
Work Location: 325 9th Ave Room BWC 03, Seattle, WA 98104
Job Duties
Provide administrative program support to the PH Laboratory.
Receive lab test orders into the Apollo laboratory information system from the Epic electronic health record system; enter non-Epic lab test orders into Apollo manually; label lab specimens and lab requisition forms with Apollo-generated barcode labels.
Import lab billing data from Apollo into the SIMS invoice management system; process invoices for lab supplies into iProcurement system; receive deliveries of lab specimens and lab supplies.
Format, proofread, and edit letters, reports, laboratory testing procedures and general correspondence.
Organize and maintain electronic and hard copy documents, and other program documents; archive files (including original lab requisition forms) following County guidelines and established procedures and prepare and send out mailings and laboratory reports.
Create, update, and maintain program databases; accurately enter and track data, and prepare and generate reports.
Schedule program meetings and resources; and prepare and distribute materials.
Answer and triage telephone calls; document and route calls appropriately; respond to general questions; and provide accurate program information to internal and external customers.
Submit billing information, which requires knowledge of medical terminology and laboratory testing/billing codes; look up confidential lab test results and give test results to health care providers; and collect lab test fees.
Operate standard office equipment including personal computer, telephone, fax machine, label maker, printers and scanners.
Experience, Qualifications, Knowledge, Skills
Our ideal candidate will demonstrate the following (Minimum):
Demonstrated working experience using a laboratory information system and/or an electronic health record system
Demonstrated working experience using medical terminology related to medical laboratory tests
Demonstrated working experience triaging and documenting confidential telephone communications, and providing program information to internal and external customers
Demonstrated working experience in a medical office
Demonstrated problem solving skills.
Demonstrated experience with automated systems and software applications.
Knowledge of use of lab coat, gloves, etc. when handling lab specimens.
Skilled in working under time constraints and meeting deadlines.
Demonstrated ability to provide excellent customer service with discretion, patience and professionalism, in person and over the phone.
Strong interpersonal, conflict resolution and problem-solving skills.
Demonstrated ability to provide administrative support to multiple sections; evaluate and manage competing demands and ensure office needs are met; prioritize workload while meeting critical deadlines and maintaining accuracy of work.
Demonstrated ability to prepare, format, proofread, and edit documents including correspondence, letters, policies, and reports; create and maintain electronic and hard copy documents and files, databases and logs, and accurately enter and track data. Proficiency in math and basic accounting procedures.
Demonstrated ability to communicate effectively orally and in writing; establish and maintain effective working relationships with a diverse range of staff, community partners, and the general public; handle difficult interpersonal interactions with discretion and diplomacy; and work both independently and as a member of a team.
Demonstrated ability to create, update, and maintain program databases and logs; accurately enter and track date; and generate reports.
Demonstrated ability to work in a Windows environment and use Microsoft products to complete assigned tasks, including: Word for word processing, Excel for spreadsheet creation, maintenance and reports; and Outlook to communicate with clients and staff.
Ability to move up to 25 pounds from one location to another and the ability to repeatedly sit and stand throughout the day.
The most competitive applicants will have the following experiences and qualifications (Desired):
Demonstrated knowledge and experience with managing multiple priorities
Demonstrated effective time management skills
Supplemental Information
Forbes named King County as one of Washington State's best employers. Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play. Guided by our "True North", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles - we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.
King County is an Equal Employment Opportunity (EEO) Employer. No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.
To Apply: If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement.
Who May Apply: This Career Service position is open to all qualified applicants.
The following items are required to be considered for this vacancy:
NEOGOV Job Application (The responses on your job application should be thorough and complete and will be used in the screening process)
Supplemental Questions (The responses to the supplemental questions should be thorough and complete and will be used in the screening process)
Cover Letter describing how you meet the Minimum and/or Desired Qualifications of the position is optional
(Please note: Resumes and additional attachments will not be reviewed as part of the evaluation process if not outlined as a required application material as outlined above).
Your application may be rejected as incomplete if you do not include the relevant information in the application. Cover letters and/or resumes are not accepted in lieu of a completed application. Applications and/or Supplemental Questionnaires that state "see my resume"