Driver
Hope of the Valley Rescue Mission, Los Angeles, CA, United States
Hope Driver Position
The mission of Hope the Mission is to prevent, reduce and eliminate poverty, hunger, and homelessness by offering immediate assistance and long-term solutions.
A kitchen that produces thousands of meals a day is only as effective as its ability to get food where it needs to go
on time, at temperature, and intact. The Driver is the logistical link between HTM's central kitchen in North Hills and the sites across the San Fernando Valley and Los Angeles where people experiencing homelessness are waiting to be fed. That link has to hold.
Reporting to the Kitchen Logistics Manager, Drivers are responsible for the safe, timely, and accurate delivery of food, water, and supplies along assigned routes
loading and unloading vehicles, maintaining transport equipment, completing required logs, coordinating with site managers and kitchen staff, and supporting kitchen operations when not on route. The role spans three levels: Driver I focuses on reliable route execution and site communication; Driver II adds route optimization and new driver training; Driver III supervises the driver team, enforces safety standards, and serves as the operational lead for the logistics function.
Across all three levels, the standard is the same. Deliveries happen on schedule. Food safety protocols are followed without exception. Vehicle and equipment condition is maintained and reported. Problems are communicated immediately, not after the fact. At HTM, getting food to a site is not a logistical task
it is the final step in a process that begins with scratch cooking and ends with a meal served to someone who needs it. The Driver is accountable for that last mile.
Driver I
Coordinates delivery and communication efforts with each site regarding deliveries.
Focuses on ensuring the efficient operation of the kitchen through timely and accurate delivery support.
Collaborates with drivers and kitchen staff to maintain smooth logistics.
Driver II
Provides training and guidance to all new drivers.
Helps plan and optimize daily delivery routes for maximum efficiency.
Ensures transportation operations support the overall effectiveness of Food Services.
Collaborates with drivers and kitchen staff to improve workflow.
Driver III
Supervises the day-to-day activities of Driver I and Driver II team members.
Helps plan and optimize daily delivery routes for maximum efficiency.
Provides training, coaching, and ongoing guidance to drivers.
Enforces safety protocols and driving standards across the team.
Collaborates with drivers and kitchen staff to support efficient operations.
Responsibilities
Load and unload delivery van with items for transport including insulated food pan carriers, water, food, dry goods, and equipment.
Follow assigned route and delivery schedule
Safely operate company vehicles and perform basic maintenance including maintaining operable gas levels, cleaning inside and outside of vehicles, tire pressure.
Pick up donations as needed and assist with unloading.
Notify the Chef-in-charge or supervisor of any issues or delays of deliveries immediately
Notify the Chef-in-charge or supervisor upon departure and return on route.
Maintain and clean transport containers including insulated food pan carriers, storage containers, dollies, utility carts, food pans.
Complete necessary logs including: mileage, service, water, delivery, donation.
Assist with incoming shipments, unload trucks including kitchen supplies, dry goods, perishables, and equipment.
Maintain and inspect company transport vehicles during all working hours, reporting any issues to the Chef-in-charge.
Perform a comprehensive examination of all pickups and deliveries to guarantee that they meet the required quality and accuracy standards.
Coordinate loading, unloading of deliveries with team members including: site managers, Chef-in-charge, Kitchen Logistics team, drivers, security team.
Assist with kitchen duties and maintenance outside of delivery routes during working hours.
Assist with water and food supply maintenance for all sites on the assigned delivery route.
Relay any comments, feedback, Food Service related issues to Chef-in-charge in a timely fashion.
Maintain precise records of all the items picked up & delivered
Assist with donation pickups, completing any necessary paperwork
Practice FIFO (First in, First out) principles when stocking new deliveries.
Execute optimal storage strategies that enhance capacity utilization, guaranteeing systematic structure and ease of access.
Maintain inventory levels and ensure they're always sufficient to meet the demands of the kitchen operations. Notify the Chef-in-charge of any low stock levels.
Follow inventory control measures to reduce or prevent the occurrence of waste and spoilage.
Assist with Kitchen duties as needed
Assist with walk-in refrigerator and freezer maintenance
Assist with load out and drop offs for meals with kitchen staff and drivers
Assist with cleaning and maintenance of all kitchen workspaces, and storage areas
Assist with trash disposal and maintenance
Assist with inventory management: restock ingredient bins and notify supervisors of any low stock items
Work with volunteers and workers who help in meal preparation and service.
Follow strict food safety regulations to maintain a safe environment for all.
Perform any other tasks assigned with a positive attitude and a willingness to help.
Maintain a clean and sanitary workspace
Organize warehouse storage, dry storage areas
Must be able to work in a standing position for extended periods of time
Must be able to carry, lift, push, and pull up to 70lbs multiple times
Must be able to regularly bend and stoop
Must be able to work weekends and holidays
Must follow strict requirements about food safety
Required Skills & Core Competencies
Be a team player and have a great positive attitude
Able to effectively collaborate with Food Services team members, supervisors as well as members of other departments.
Have excellent organizational skills and time management skills; be able to function under time constraints and deadlines with attention to detail
Must be able to multitask and prioritize daily tasks list
Qualifications
Experience: 2+ years of driving experience, preferably in food service
Experience with forklift, pallet jack and straddle stacker a plus
Commitment to serving the needs of homeless families and individuals
Food handler certification
High school diploma or GED
Mandatory Requirements:
Background Screening
Employment is contingent upon the successful completion of a criminal background check.
Drug and Alcohol Testing
Candidates must pass pre-employment and, if applicable, ongoing drug and alcohol screenings in accordance with company policy.
Motor Vehicle Record (MVR) Check
For roles requiring driving, employment is contingent upon an acceptable driving record.
Legal Eligibility to Work
Candidates must provide proof of legal authorization to work in the United States.
Compliance with Company Policies
All employees must comply with company policies, including safety, confidentiality, and conduct standards.
Full-Time: 5:00am - 1:30pm; 10:30am - 7:00pm
The mission of Hope the Mission is to prevent, reduce and eliminate poverty, hunger, and homelessness by offering immediate assistance and long-term solutions.
A kitchen that produces thousands of meals a day is only as effective as its ability to get food where it needs to go
on time, at temperature, and intact. The Driver is the logistical link between HTM's central kitchen in North Hills and the sites across the San Fernando Valley and Los Angeles where people experiencing homelessness are waiting to be fed. That link has to hold.
Reporting to the Kitchen Logistics Manager, Drivers are responsible for the safe, timely, and accurate delivery of food, water, and supplies along assigned routes
loading and unloading vehicles, maintaining transport equipment, completing required logs, coordinating with site managers and kitchen staff, and supporting kitchen operations when not on route. The role spans three levels: Driver I focuses on reliable route execution and site communication; Driver II adds route optimization and new driver training; Driver III supervises the driver team, enforces safety standards, and serves as the operational lead for the logistics function.
Across all three levels, the standard is the same. Deliveries happen on schedule. Food safety protocols are followed without exception. Vehicle and equipment condition is maintained and reported. Problems are communicated immediately, not after the fact. At HTM, getting food to a site is not a logistical task
it is the final step in a process that begins with scratch cooking and ends with a meal served to someone who needs it. The Driver is accountable for that last mile.
Driver I
Coordinates delivery and communication efforts with each site regarding deliveries.
Focuses on ensuring the efficient operation of the kitchen through timely and accurate delivery support.
Collaborates with drivers and kitchen staff to maintain smooth logistics.
Driver II
Provides training and guidance to all new drivers.
Helps plan and optimize daily delivery routes for maximum efficiency.
Ensures transportation operations support the overall effectiveness of Food Services.
Collaborates with drivers and kitchen staff to improve workflow.
Driver III
Supervises the day-to-day activities of Driver I and Driver II team members.
Helps plan and optimize daily delivery routes for maximum efficiency.
Provides training, coaching, and ongoing guidance to drivers.
Enforces safety protocols and driving standards across the team.
Collaborates with drivers and kitchen staff to support efficient operations.
Responsibilities
Load and unload delivery van with items for transport including insulated food pan carriers, water, food, dry goods, and equipment.
Follow assigned route and delivery schedule
Safely operate company vehicles and perform basic maintenance including maintaining operable gas levels, cleaning inside and outside of vehicles, tire pressure.
Pick up donations as needed and assist with unloading.
Notify the Chef-in-charge or supervisor of any issues or delays of deliveries immediately
Notify the Chef-in-charge or supervisor upon departure and return on route.
Maintain and clean transport containers including insulated food pan carriers, storage containers, dollies, utility carts, food pans.
Complete necessary logs including: mileage, service, water, delivery, donation.
Assist with incoming shipments, unload trucks including kitchen supplies, dry goods, perishables, and equipment.
Maintain and inspect company transport vehicles during all working hours, reporting any issues to the Chef-in-charge.
Perform a comprehensive examination of all pickups and deliveries to guarantee that they meet the required quality and accuracy standards.
Coordinate loading, unloading of deliveries with team members including: site managers, Chef-in-charge, Kitchen Logistics team, drivers, security team.
Assist with kitchen duties and maintenance outside of delivery routes during working hours.
Assist with water and food supply maintenance for all sites on the assigned delivery route.
Relay any comments, feedback, Food Service related issues to Chef-in-charge in a timely fashion.
Maintain precise records of all the items picked up & delivered
Assist with donation pickups, completing any necessary paperwork
Practice FIFO (First in, First out) principles when stocking new deliveries.
Execute optimal storage strategies that enhance capacity utilization, guaranteeing systematic structure and ease of access.
Maintain inventory levels and ensure they're always sufficient to meet the demands of the kitchen operations. Notify the Chef-in-charge of any low stock levels.
Follow inventory control measures to reduce or prevent the occurrence of waste and spoilage.
Assist with Kitchen duties as needed
Assist with walk-in refrigerator and freezer maintenance
Assist with load out and drop offs for meals with kitchen staff and drivers
Assist with cleaning and maintenance of all kitchen workspaces, and storage areas
Assist with trash disposal and maintenance
Assist with inventory management: restock ingredient bins and notify supervisors of any low stock items
Work with volunteers and workers who help in meal preparation and service.
Follow strict food safety regulations to maintain a safe environment for all.
Perform any other tasks assigned with a positive attitude and a willingness to help.
Maintain a clean and sanitary workspace
Organize warehouse storage, dry storage areas
Must be able to work in a standing position for extended periods of time
Must be able to carry, lift, push, and pull up to 70lbs multiple times
Must be able to regularly bend and stoop
Must be able to work weekends and holidays
Must follow strict requirements about food safety
Required Skills & Core Competencies
Be a team player and have a great positive attitude
Able to effectively collaborate with Food Services team members, supervisors as well as members of other departments.
Have excellent organizational skills and time management skills; be able to function under time constraints and deadlines with attention to detail
Must be able to multitask and prioritize daily tasks list
Qualifications
Experience: 2+ years of driving experience, preferably in food service
Experience with forklift, pallet jack and straddle stacker a plus
Commitment to serving the needs of homeless families and individuals
Food handler certification
High school diploma or GED
Mandatory Requirements:
Background Screening
Employment is contingent upon the successful completion of a criminal background check.
Drug and Alcohol Testing
Candidates must pass pre-employment and, if applicable, ongoing drug and alcohol screenings in accordance with company policy.
Motor Vehicle Record (MVR) Check
For roles requiring driving, employment is contingent upon an acceptable driving record.
Legal Eligibility to Work
Candidates must provide proof of legal authorization to work in the United States.
Compliance with Company Policies
All employees must comply with company policies, including safety, confidentiality, and conduct standards.
Full-Time: 5:00am - 1:30pm; 10:30am - 7:00pm