ADMINISTRATIVE ASSISTANT - SHERIFF
La Crosse County, La Crosse, WI, United States
Administrative Assistant
At La Crosse County, we are committed to creating a vibrant, safe, and inclusive community. Guided by our Strategic Plan, we focus on economic growth, environmental stewardship, affordable housing, and robust public services that enhance the quality of life for all residents.
Why Join La Crosse County?
Wisconsin Retirement System (WRS): A top-rated pension program.
Affordable Insurance Premiums: Comprehensive health, dental, and vision coverage.
Generous Paid Time Off: Vacation, sick, and 10+ paid holidays annually.
Work-Life Balance: Flexible schedules and wellness programs.
Diversity, Equity, Inclusion, and Belonging (DEIB): At La Crosse County, we believe that diversity strengthens our community. We are committed to fostering an inclusive workplace where all employees feel valued.
Overview
FLSA: Non-Exempt. The Administrative Assistant is a key member of the Sheriff's Office team, providing specialized administrative and clerical support that keeps law enforcement and jail operations running smoothly. This role delivers front-line customer service to the public and partners, ensures the integrity and confidentiality of Sheriff's Office records, and supports efficient day-to-day office functions.
The employee works under the general direction of an Office Supervisor, using independent judgment within established County and departmental guidelines to prioritize work, solve routine problems, and contribute to a respectful, professional, and service-oriented environment.
Essential Leadership Functions
Act with Integrity and Build Trust
Demonstrate mutual respect, humility, and honesty in all interactions.
Speak up appropriately, even when expressing unpopular viewpoints.
Actively listen and remain open-minded to diverse perspectives.
Drive for Results
Set clear goals and objectives to motivate self and others to achieve outcomes.
Seek new opportunities to improve processes and drive sustainable results.
Hold self and others accountable through consistent evaluation and monitoring.
Develop Talent and Effective Teams
Foster a collaborative environment that encourages knowledge sharing and growth.
Provide mentorship and support to help self and others reach full potential.
Recognize and leverage diverse strengths within self and team.
Lead with Vision and Strategy
Understand and communicate a compelling vision that aligns with organizational goals.
Develop and execute comprehensive strategies to achieve long-term objectives.
Connect daily work to the bigger picture, inspiring self and others to contribute meaningfully.
Lead with Paradoxical, Critical, and Agile Thinking
Navigate complex situations by considering multiple perspectives.
Adapt quickly to changes and uncertainties in the work environment.
Make critical decisions using analytical skills, experience, and input from others.
Build and Maintain Effective Relationships
Communicate and collaborate effectively with stakeholders across the organization.
Influence others through coaching, consulting, and team-minded thinking.
Develop and sustain partnerships that create positive outcomes for all stakeholders.
Cultivate Community Engagement and Provide Excellent Service
Understand and address the needs and concerns of the community.
Incorporate community perspectives into decision-making processes.
Drive initiatives that create positive impacts beyond the organization.
Demonstrate Emotional Intelligence
Show self-awareness and manage emotions effectively in challenging situations.
Seek and respond constructively to feedback, even in the face of setbacks.
Balance empathy with accountability when leading self and working with others.
Essential Job Functions
Provide professional administrative and clerical support to Sheriff's Office operations (such as law enforcement records, jail services, and related programs) to ensure accurate documentation, efficient workflows, and timely service to internal and external customers.
Deliver high-quality customer service as a first point of contact for the public, staff, and justice partners by answering inquiries, explaining Sheriff's Office procedures, and routing individuals to appropriate resources in a courteous, respectful, and trauma-informed manner.
Support the creation, maintenance, and retention of law enforcement and jail records by preparing, processing, and organizing reports, citations, correspondence, and other official documents in accordance with Sheriff's Office practices and County records requirements.
Maintain data integrity and confidentiality in Sheriff's Office information systems by entering, updating, and verifying information related to incidents, citations, jail processes, financial transactions, and other records, and by handling sensitive information in compliance with applicable policies and laws.
Coordinate routine office functions that keep Sheriff's Office units running smoothly, including managing mail and communications, assisting with scheduling and meeting logistics, supporting supply ordering and inventory, and providing back-up support for fiscal and records activities as assigned.
Contribute to a collaborative, inclusive, and responsive team environment by cross-training on key functions, flexibly assisting other staff and divisions, and modeling the County's values of respect, integrity, and community service in all interactions.
Demonstrate reliable and professional work habits, including consistent attendance, effective time management, and proactive communication, to support continuous coverage and dependable service within the Sheriff's Office.
Physical demands: Sits at desk, uses hearing, near vision and typing skills for keyboarding, calculators, or other office machines. Uses verbal communication with clients, callers, and department staff. Sits, stands, bends, reaches, and moves about the office intermittently throughout the day. Handles papers and manuals, etc., lift files, copy paper and other office materials. Waits on counter.
Related Job Functions
Assists other Sheriff's Office staff, as required.
This job description is not intended to encompass every job duty or responsibility, it is only illustrative. This position is required to perform other duties as may be assigned or required.
Knowledge, Skills and Abilities
Considerable knowledge of up-to-date office methods and procedures.
Considerable knowledge of business English, grammar, punctuation and spelling and ability to set up and draft correspondence.
Ability to perform a heavy load of data entry with accuracy.
Ability to work with confidential matters and keep confidentiality.
Ability to give instructions to the public in a clear and concise manner.
Ability to establish good working relationships with the public, County officials and other employees.
Ability to file a large number of electronic materials accurately and maintain a neat and orderly filing and record keeping system.
Ability to work independently under moderate supervision.
Ability to use good judgment in handling phone calls or when dealing with the public.
Training, Experience and Other Requirements
Associate degree in Administrative Professional, Office Technology, Business, Criminal Justice, or a closely related field preferred; an equivalent combination of education, training, and progressively responsible office experience may be considered.
Two or more years of administrative or office support experience demonstrating accuracy with data entry, document preparation, and customer service in a fast-paced environment.
Experience in one or more of the following areas is preferred: law enforcement records management, law enforcement or justice system software, transcription of reports or legal documents, or work with legal/criminal justice terminology.
Successful completion of a background check and any additional clearances required for work in a law enforcement environment.
Equal Opportunity Employer Statement: La Crosse County is proud to be an Equal Opportunity Employer.
If you need accommodations for a disability during the selection or interview process, please get in touch with Human Resources at jobs@lacrossecounty.org.
Application Process: All applications must be submitted through our career website. Please ensure your application is complete and accurate, our hiring process highly values attention to detail.
At La Crosse County, we are committed to creating a vibrant, safe, and inclusive community. Guided by our Strategic Plan, we focus on economic growth, environmental stewardship, affordable housing, and robust public services that enhance the quality of life for all residents.
Why Join La Crosse County?
Wisconsin Retirement System (WRS): A top-rated pension program.
Affordable Insurance Premiums: Comprehensive health, dental, and vision coverage.
Generous Paid Time Off: Vacation, sick, and 10+ paid holidays annually.
Work-Life Balance: Flexible schedules and wellness programs.
Diversity, Equity, Inclusion, and Belonging (DEIB): At La Crosse County, we believe that diversity strengthens our community. We are committed to fostering an inclusive workplace where all employees feel valued.
Overview
FLSA: Non-Exempt. The Administrative Assistant is a key member of the Sheriff's Office team, providing specialized administrative and clerical support that keeps law enforcement and jail operations running smoothly. This role delivers front-line customer service to the public and partners, ensures the integrity and confidentiality of Sheriff's Office records, and supports efficient day-to-day office functions.
The employee works under the general direction of an Office Supervisor, using independent judgment within established County and departmental guidelines to prioritize work, solve routine problems, and contribute to a respectful, professional, and service-oriented environment.
Essential Leadership Functions
Act with Integrity and Build Trust
Demonstrate mutual respect, humility, and honesty in all interactions.
Speak up appropriately, even when expressing unpopular viewpoints.
Actively listen and remain open-minded to diverse perspectives.
Drive for Results
Set clear goals and objectives to motivate self and others to achieve outcomes.
Seek new opportunities to improve processes and drive sustainable results.
Hold self and others accountable through consistent evaluation and monitoring.
Develop Talent and Effective Teams
Foster a collaborative environment that encourages knowledge sharing and growth.
Provide mentorship and support to help self and others reach full potential.
Recognize and leverage diverse strengths within self and team.
Lead with Vision and Strategy
Understand and communicate a compelling vision that aligns with organizational goals.
Develop and execute comprehensive strategies to achieve long-term objectives.
Connect daily work to the bigger picture, inspiring self and others to contribute meaningfully.
Lead with Paradoxical, Critical, and Agile Thinking
Navigate complex situations by considering multiple perspectives.
Adapt quickly to changes and uncertainties in the work environment.
Make critical decisions using analytical skills, experience, and input from others.
Build and Maintain Effective Relationships
Communicate and collaborate effectively with stakeholders across the organization.
Influence others through coaching, consulting, and team-minded thinking.
Develop and sustain partnerships that create positive outcomes for all stakeholders.
Cultivate Community Engagement and Provide Excellent Service
Understand and address the needs and concerns of the community.
Incorporate community perspectives into decision-making processes.
Drive initiatives that create positive impacts beyond the organization.
Demonstrate Emotional Intelligence
Show self-awareness and manage emotions effectively in challenging situations.
Seek and respond constructively to feedback, even in the face of setbacks.
Balance empathy with accountability when leading self and working with others.
Essential Job Functions
Provide professional administrative and clerical support to Sheriff's Office operations (such as law enforcement records, jail services, and related programs) to ensure accurate documentation, efficient workflows, and timely service to internal and external customers.
Deliver high-quality customer service as a first point of contact for the public, staff, and justice partners by answering inquiries, explaining Sheriff's Office procedures, and routing individuals to appropriate resources in a courteous, respectful, and trauma-informed manner.
Support the creation, maintenance, and retention of law enforcement and jail records by preparing, processing, and organizing reports, citations, correspondence, and other official documents in accordance with Sheriff's Office practices and County records requirements.
Maintain data integrity and confidentiality in Sheriff's Office information systems by entering, updating, and verifying information related to incidents, citations, jail processes, financial transactions, and other records, and by handling sensitive information in compliance with applicable policies and laws.
Coordinate routine office functions that keep Sheriff's Office units running smoothly, including managing mail and communications, assisting with scheduling and meeting logistics, supporting supply ordering and inventory, and providing back-up support for fiscal and records activities as assigned.
Contribute to a collaborative, inclusive, and responsive team environment by cross-training on key functions, flexibly assisting other staff and divisions, and modeling the County's values of respect, integrity, and community service in all interactions.
Demonstrate reliable and professional work habits, including consistent attendance, effective time management, and proactive communication, to support continuous coverage and dependable service within the Sheriff's Office.
Physical demands: Sits at desk, uses hearing, near vision and typing skills for keyboarding, calculators, or other office machines. Uses verbal communication with clients, callers, and department staff. Sits, stands, bends, reaches, and moves about the office intermittently throughout the day. Handles papers and manuals, etc., lift files, copy paper and other office materials. Waits on counter.
Related Job Functions
Assists other Sheriff's Office staff, as required.
This job description is not intended to encompass every job duty or responsibility, it is only illustrative. This position is required to perform other duties as may be assigned or required.
Knowledge, Skills and Abilities
Considerable knowledge of up-to-date office methods and procedures.
Considerable knowledge of business English, grammar, punctuation and spelling and ability to set up and draft correspondence.
Ability to perform a heavy load of data entry with accuracy.
Ability to work with confidential matters and keep confidentiality.
Ability to give instructions to the public in a clear and concise manner.
Ability to establish good working relationships with the public, County officials and other employees.
Ability to file a large number of electronic materials accurately and maintain a neat and orderly filing and record keeping system.
Ability to work independently under moderate supervision.
Ability to use good judgment in handling phone calls or when dealing with the public.
Training, Experience and Other Requirements
Associate degree in Administrative Professional, Office Technology, Business, Criminal Justice, or a closely related field preferred; an equivalent combination of education, training, and progressively responsible office experience may be considered.
Two or more years of administrative or office support experience demonstrating accuracy with data entry, document preparation, and customer service in a fast-paced environment.
Experience in one or more of the following areas is preferred: law enforcement records management, law enforcement or justice system software, transcription of reports or legal documents, or work with legal/criminal justice terminology.
Successful completion of a background check and any additional clearances required for work in a law enforcement environment.
Equal Opportunity Employer Statement: La Crosse County is proud to be an Equal Opportunity Employer.
If you need accommodations for a disability during the selection or interview process, please get in touch with Human Resources at jobs@lacrossecounty.org.
Application Process: All applications must be submitted through our career website. Please ensure your application is complete and accurate, our hiring process highly values attention to detail.