Care Team Assistant
Empath Home Health, Ocala, FL, United States
Care Team Assistant
Hospice of Marion, a part of Empath Health is seeking a Care Team Assistant provides communication, resource and administrative support to the agency Interdisciplinary Teams, as well as patients, families and other members of the community.
Since 1983, Hospice of Marion County has been honored to serve families across Ocala and Marion County with compassionate, expert end-of-life care. As part of Empath Health, we help neighbors with advanced illness live as comfortably and meaningfully as possible, while supporting their families and caregivers with respect, guidance, and dignity.
What you'll do:
Perform administrative clerical duties for team such as filing, processing/entering and copying documents (including timesheets for HHA's, volunteer hours in Raiser's Edge, etc.); distributing mail, faxes, and phone messages in a timely manner; maintain office and team supplies.
Collaborate with Team Leadership to keep team informed and prepared for weekly IDT meetings, support, upcoming events, functions, agency meetings and educational opportunities as well as participate in these functions as assigned.
Assist in tracking team census by monitoring all changes of status, levels of care, admissions, deaths, discharges, and transfers via electronic software, updating patient care board and calculating team census in a timely manner.
Monitor and obtain financial information for pay sources, by collaborating with facility business office representative, MDS coordinator and/or Empath Health ATS.
Communication with hospital via hospital reimbursement form under the direction of team leadership.
Communicating patient equipment needs to DME and maintaining records of transactions and coordinating DME removal as identified.
Cover the duties of the regional scheduler when needed.
Why join Empath Health?
Earn competitive pay: Your skills and contributions are recognized and rewarded.
Benefits & wellness: Medical, dental, vision, life insurance, retirement with company match, plus wellness programs to support your mind and body.
Industry-leading PTO: 5+ weeks to rest, recharge, and live your full life.
Grow your career: CEU support, tuition reimbursement, and advancement opportunities.
Make a difference: Join a mission-driven team dedicated to kindness, compassion, and Full Life Care for All.
What you'll need:
Education and/or experience: High school diploma or general education degree (GED); minimum 2 years administrative experience in hospice or related field preferred.
Excellent verbal and written communication skills
Solid customer service skills
Excellent documentation and organizational skills, including time management, multi-tasking and prioritizing
Ability to build and maintain interpersonal relationships
Exhibit self-direction, independent judgment, discretion and ability to work and collaborate with all team members, including volunteers
Strong computer knowledge in MS Word, Excel and Outlook, and the capability to learn additional software as needed.
Demonstrated ability to be sensitive to the needs of the staff and Empath Health clientele as well as flexibility within an organized system
Medical terminology background preferred.
Unified in empathy, we serve our communities through extraordinary Full Life Care for All. Empath Health is a not-for-profit healthcare organization providing Full Life Care through a connected network of services across Florida, including hospice, home health, grief care, geriatric primary care, elder care (PACE), HIV and sexual health (EPIC), and dementia support.
Full Life Care means caring for the whole person, body, mind, and spirit, with empathy and dignity. Our care goes beyond medicine to help people feel seen, supported, and valued at every stage of life.
At Empath Health, you'll find purpose, partnership, and possibility in a culture where compassion drives excellence and every team member helps make life's journey more meaningful.
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Hospice of Marion, a part of Empath Health is seeking a Care Team Assistant provides communication, resource and administrative support to the agency Interdisciplinary Teams, as well as patients, families and other members of the community.
Since 1983, Hospice of Marion County has been honored to serve families across Ocala and Marion County with compassionate, expert end-of-life care. As part of Empath Health, we help neighbors with advanced illness live as comfortably and meaningfully as possible, while supporting their families and caregivers with respect, guidance, and dignity.
What you'll do:
Perform administrative clerical duties for team such as filing, processing/entering and copying documents (including timesheets for HHA's, volunteer hours in Raiser's Edge, etc.); distributing mail, faxes, and phone messages in a timely manner; maintain office and team supplies.
Collaborate with Team Leadership to keep team informed and prepared for weekly IDT meetings, support, upcoming events, functions, agency meetings and educational opportunities as well as participate in these functions as assigned.
Assist in tracking team census by monitoring all changes of status, levels of care, admissions, deaths, discharges, and transfers via electronic software, updating patient care board and calculating team census in a timely manner.
Monitor and obtain financial information for pay sources, by collaborating with facility business office representative, MDS coordinator and/or Empath Health ATS.
Communication with hospital via hospital reimbursement form under the direction of team leadership.
Communicating patient equipment needs to DME and maintaining records of transactions and coordinating DME removal as identified.
Cover the duties of the regional scheduler when needed.
Why join Empath Health?
Earn competitive pay: Your skills and contributions are recognized and rewarded.
Benefits & wellness: Medical, dental, vision, life insurance, retirement with company match, plus wellness programs to support your mind and body.
Industry-leading PTO: 5+ weeks to rest, recharge, and live your full life.
Grow your career: CEU support, tuition reimbursement, and advancement opportunities.
Make a difference: Join a mission-driven team dedicated to kindness, compassion, and Full Life Care for All.
What you'll need:
Education and/or experience: High school diploma or general education degree (GED); minimum 2 years administrative experience in hospice or related field preferred.
Excellent verbal and written communication skills
Solid customer service skills
Excellent documentation and organizational skills, including time management, multi-tasking and prioritizing
Ability to build and maintain interpersonal relationships
Exhibit self-direction, independent judgment, discretion and ability to work and collaborate with all team members, including volunteers
Strong computer knowledge in MS Word, Excel and Outlook, and the capability to learn additional software as needed.
Demonstrated ability to be sensitive to the needs of the staff and Empath Health clientele as well as flexibility within an organized system
Medical terminology background preferred.
Unified in empathy, we serve our communities through extraordinary Full Life Care for All. Empath Health is a not-for-profit healthcare organization providing Full Life Care through a connected network of services across Florida, including hospice, home health, grief care, geriatric primary care, elder care (PACE), HIV and sexual health (EPIC), and dementia support.
Full Life Care means caring for the whole person, body, mind, and spirit, with empathy and dignity. Our care goes beyond medicine to help people feel seen, supported, and valued at every stage of life.
At Empath Health, you'll find purpose, partnership, and possibility in a culture where compassion drives excellence and every team member helps make life's journey more meaningful.
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.