For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.

Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.

If you want to be challenged to up your game and make a difference, then join us in giving the world reason to cheer!

GUEST SERVICES - USHER/TICKET TAKER

SUMMARY

Guest Services Staff will act as the primary provider of direct services to guests when they are inside the venue. They are responsible for providing a safe environment for all guests beginning the moment they enter the facility. The incumbent will provide a variety of customer service duties on behalf of the venue for its guests, in an expert, professional and friendly manner.

PRIMARY RESPONSIBILITIES

Answer guest questions, direct guests to important areas of the venue (restrooms, ATM, coat checks, VIP areas, and concert area) and provide additional assistance whenever necessary.

Operate the various coat check rooms within established guidelines and procedures at the venue.

Scan tickets for entry into the venue, administer applicable wristbandsfor event entrance (21+, VIP Access, Private Event Access).

Greet guests and resolve guest complaints, escalating concerns as necessary.

Seat guests and assist ADA patrons.

Enforce all policies and procedures of the venue. Complete all company and venue required trainings.

Act as a member of the emergency evacuation team by communicating with and directing guests during a facility emergency.

Monitor venue during guest arrival and exit to comply with fire department safety regulations.

Perform other duties and responsibilities as deemed appropriate by Management and Supervisors.

QUALIFICATIONS

A minimum education level of: High School Diploma or its equivalency

Previous experience preferred, but not required

Reliable, punctual, and regular in attendance

Ability to work in a loud and fast paced environment

Ability to de-escalate tense situations

Ability to work in varying conditions

Ability to lift 50 lbs. without assistance

Excellent interpersonal and communication skills

Positive attitude with superior customer service skills, and be team oriented

Ability to stand, walk, and climb stairs for long periods of time

Strong intrapersonal skills withanoutgoing, friendly personality

Strong listening and verbal communication skills

Availability to work various hours: nights, weekends, and holidays as required.

PREFERENCES

Previous experience working in events and knowledge of the music industry preferred

Availability to work nights, weekends, and holidays as needed according to venue schedule

Payscale: $10 - $25

Bonus: This position is not eligible for a bonus under the current

bonus plan requirements.

Benefits: Part-time: This position may be eligible for benefits (ACA

qualification).

AEG reserves the right to change or modify the employee's job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside his/her normal description.

","

For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than...","Guest Services Staff - Usher/Ticket Taker- AEG Presents Great Lakes - Royal Oak","Full Time",[121],["B","3521759275"],"/jobs/3521759275-guest-services-staff-usher-ticket-taker-aeg-presents-great-lakes-royal-oak","Guest Services Staff - Usher/Ticket Taker- AEG Presents Great Lak...","/jobs?keyword=Guest+Services+Staff+-+Usher%2FTicket+Taker-+AEG+Presents+Great+Lak...",{"_64":65,"_66":89,"_68":90,"_70":91,"_72":92},211,"name","Mansueto Ventures","agency","logo","https://production-rails-default.s3.us-east-2.amazonaws.com/public/legacy-logos/109473.JPG","slug","mansueto-ventures-careers","

Mansueto Ventures is home to two of the most iconic and vibrant brands in business publishing: Inc. and Fast Company. Every day, the content, awards, and events produced help entrepreneurs and innovators succeed by providing useful insights, sparking essential conversations, and offering much-needed inspiration.

Inc. is the voice of the American entrepreneur, inspiring and documenting the risk-takers and ultra-driven go-getters who represent the most dynamic force in the American economy.
Fast Company is the world’s leading business media brand, focusing on innovation in technology, leadership, and design to inspire readers to shape the future of business.

","New York, NY","coloredLogo","logoAttachment","thumbnail","thumbnailAttachment","hexCode","#080D0C","headline","Publisher of Inc. and Fast Company, empowering innovators and entrepreneurs.","/companies/mansueto-ventures-careers",["B","3523683662"],["D",1777248000000],"indexedAt","Apply For This Job

Interested in building your career at AEG Worldwide? Get future opportunities sent straight to your email.

","descriptionText","Guest Services Staff - Usher/Ticket Taker- AEG Presents Great Lakes - Royal Oak AEG Worldwide Apply For This Job Interested in building your career at AEG Worldwide? Get future opportunities sent straight to your email.",[176],"AEG Worldwide","salaryMin","salaryMax","salaryDescription","url","https://us.thebigjobsite.com/redirectfeedjob?jobid=732A7AA3ADE69193D0E79CD708B7DEDF&source=mediabistroxmlus&utm_source=mediabistroxmlus&jobSiteKey=558D9A3113583256E87D2F9E2715CBA2","companyDescription","companyWebsite","Work at AEG Worldwide","isManualPosted","costPerClick",0.16,"/jobs/3523683662-guest-services-staff-usher-ticket-taker-aeg-presents-great-lakes-royal-oak","fullUrl","https://www.mediabistro.com/jobs/3523683662-guest-services-staff-usher-ticket-taker-aeg-presents-great-lakes-royal-oak","strippedDescription","Apply For This JobInterested in building your career at AEG Worldwide? Get future opportunities sent straight to your email.","parsedLocation",{"_68":168,"_172":39,"_173":39,"_66":174,"_70":91,"_64":65,"_72":175},"2 days ago","Royal Oak, MI, United States","level","/jobs?keyword=AEG+Worldwide","/jobs?location=Royal+Oak%2C+MI%2C+United+States","street1","street2","Royal Oak","48067",{"_68":177,"_66":174,"_70":91,"_64":65,"_72":175},"Royal Oak, MI, United States, 48067","honeypotInputProps",{"_619":620,"_621":622,"_623":624},"board",{"_123":209,"_210":209,"_211":198,"_212":213,"_214":215,"_216":217,"_218":219,"_220":221,"_222":223,"_224":225,"_226":227,"_228":229,"_230":231,"_232":233,"_234":235,"_236":237,"_238":239,"_240":241,"_242":243,"_244":245,"_246":247},"requestInfo",{"_199":200,"_201":198,"_202":160,"_203":204},"env",{"_189":190,"_191":192,"_193":194,"_195":196,"_197":198},"user","toast","confettiId","MODE","production","SENTRY_ENV","mediabistro","NEW_JOB_BOARD_SENTRY_DSN","https://235251e3654b447a82e934b7c2ce7c93@o4504103609303040.ingest.sentry.io/4504806528253952","SENTRY_RELEASE","1059973dd48089cb95830212b3ebc90a187295e4","WEBSITE_URL","https://www.mediabistro.com","hints",{"_205":206,"_207":208},"origin","path","userPrefs",{"_205":206},"theme","light","timeZone","UTC","Mediabistro","fullName","siteUrl","pages",{"_616":617,"_618":453},"mainCss",":root{--background:white;--foreground:black;--card:oklch(100% 0 0);--card-foreground:oklch(25% .001 0);--popover:white;--popover-foreground:black;--primary:oklch(59% .23 31.14);--primary-foreground:oklch(100% 0 0);--secondary:oklch(98% .001 0);--secondary-foreground:oklch(25% .001 0);--muted:oklch(97% 0 0);--muted-foreground:oklch(55.6% 0 0);--accent:oklch(96% 0 0);--accent-foreground:oklch(25% .001 0);--destructive:oklch(65% .15 15);--border:oklch(90% .001 0);--input:oklch(90% .001 0);--ring:oklch(70% .15 25);--chart-1:oklch(70% .15 25);--chart-2:oklch(70% .12 140);--chart-3:oklch(75% .12 60);--chart-4:oklch(50% .07 250);--chart-5:oklch(34% .03 240);--sidebar:oklch(98% .001 0);--sidebar-foreground:oklch(25% .001 0);--sidebar-primary:oklch(70% .15 25);--sidebar-primary-foreground:oklch(100% 0 0);--sidebar-accent:oklch(98% .001 0);--sidebar-accent-foreground:oklch(25% .001 0);--sidebar-border:oklch(90% .001 0);--sidebar-ring:oklch(70% .15 25);--footer-background:oklch(14% .07 288.16);--footer-foreground:oklch(100% 0 0);--footer-border:oklch(70% .15 25);--primary-surface:oklch(59% .23 31.14)}.dark{--background:oklch(20% .02 235);--foreground:oklch(100% 0 0);--card:oklch(25% .03 232);--card-foreground:oklch(100% 0 0);--muted:oklch(31% .02 232);--muted-foreground:oklch(78% .01 220);--popover:oklch(25% .03 232);--popover-foreground:oklch(100% 0 0);--border:oklch(35% .03 220);--primary-surface:oklch(100% 0 0)}","analytics",{"_614":615},"meta",{"_581":582},"favicon",{"_575":576,"_577":578,"_579":580},"metaTags",{"_573":574},"social",{"_560":561,"_562":563,"_564":565,"_566":567,"_568":569},"helpEmail","help@mediabistro.com","transactionalEmail",{"_554":555,"_556":557,"_558":559},"header",{"_126":460,"_461":462},"footer",{"_126":409,"_410":411,"_371":39,"_412":413,"_414":415,"_367":416,"_417":418,"_419":420},"styleGuide",{"_380":381,"_382":383},"jobsSearch",{"_374":375},"hero",{"_36":369,"_321":370,"_371":372,"_356":373},"flags",{"_366":15,"_367":15,"_368":353},"postJobs",{"_218":264,"_238":265,"_266":267,"_268":269,"_240":270,"_271":272,"_273":274,"_275":276,"_277":278,"_279":280,"_281":282},"createAlertMeta",[253,254,255],"jobsPortalSignupMeta",[248,249],{"_36":252},{"_123":31,"_250":251},"content","Create your free profile to apply for jobs, upload your resume, and set job alerts. Join the leading career community for creative, marketing, and media professionals.","Sign Up | Creative, Marketing & Media Job Search",{"_36":263},{"_123":31,"_250":262},{"_256":257,"_258":259,"_260":261},"href","https://www.mediabistro.com/create-alert","rel","canonical","tagName","link","Never miss an opportunity. Sign up for free email alerts and get the latest jobs in social media, graphic design, writing, and marketing delivered to your inbox.","Create Job Alerts | Media, Marketing & Creative Job Alerts",[362,363],{"_36":360,"_321":361,"_31":39},"unlimitedJobsEmail","clients@mediabistro.com","enterpriseCta",{"_356":357,"_358":359},{"_352":353,"_354":353,"_355":353},"mediaBoardSection",{"_36":342,"_321":343,"_31":344,"_345":346,"_340":347},"rolesSection",{"_36":337,"_321":338,"_31":339,"_340":341},"testimonialsSection",{"_36":334,"_321":335,"_31":336},"testimonials",[322,323,324],"employersSection",{"_36":320,"_321":209},"employerLogos",[283,284,285,286,287,288,289,290,291,292,293,294],{"_123":318,"_296":319},{"_123":316,"_296":317},{"_123":314,"_296":315},{"_123":312,"_296":313},{"_123":310,"_296":311},{"_123":308,"_296":309},{"_123":306,"_296":307},{"_123":304,"_296":305},{"_123":302,"_296":303},{"_123":300,"_296":301},{"_123":298,"_296":299},{"_123":295,"_296":297},"Leaf Group","image","https://production-rails-default.s3.us-east-2.amazonaws.com/public/post-jobs-logos/leaf-group-400x200.png","Cox Enterprises","https://production-rails-default.s3.us-east-2.amazonaws.com/public/post-jobs-logos/cox-enterprises-400x200.png","Hearst Television","https://production-rails-default.s3.us-east-2.amazonaws.com/public/post-jobs-logos/hearst-television-400x200.png","Future","https://production-rails-default.s3.us-east-2.amazonaws.com/public/post-jobs-logos/future-400x200.png","Fox Corporation","https://production-rails-default.s3.us-east-2.amazonaws.com/public/post-jobs-logos/fox-corporation-400x200.png","Penguin Random House","https://production-rails-default.s3.us-east-2.amazonaws.com/public/post-jobs-logos/penguin-random-house-400x200.png","Springer Nature","https://production-rails-default.s3.us-east-2.amazonaws.com/public/post-jobs-logos/springer-nature-400x200.png","Penske Media Corporation","https://production-rails-default.s3.us-east-2.amazonaws.com/public/post-jobs-logos/penske-media-corporation-400x200.png","Dotdash","https://production-rails-default.s3.us-east-2.amazonaws.com/public/post-jobs-logos/dotdash-400x200.png","Meredith","https://production-rails-default.s3.us-east-2.amazonaws.com/public/post-jobs-logos/meredith-400x200.png","Bloomberg","https://production-rails-default.s3.us-east-2.amazonaws.com/public/post-jobs-logos/bloomberg-400x200.png","NBCUniversal","https://production-rails-default.s3.us-east-2.amazonaws.com/public/post-jobs-logos/nbc-universal-400x200.png","Media and Creative Employers on","subtitle",{"_325":331,"_327":332,"_126":333},{"_325":318,"_327":330,"_126":319},{"_325":326,"_327":328,"_126":329},"company","The Taunton Press","quote","What we like best about Mediabistro is the quality of targeted talent they deliver through their job board portal. We know we'll find the right type of talent for specialized positions that may be more challenging to fill. For almost fifteen years, Mediabistro has been our go-to resource for talent in the media/publishing space.","https://production-rails-default.s3.us-east-2.amazonaws.com/public/post-jobs-logos/taunton-press-400x200.png","Mediabistro is valuable partner when it comes to finding top candidates in the media industry. Their team is extremely responsive, which makes the posting process quick and easy. They also offer great insight into branding company pages.","Huffpost","I love using Mediabistro for my harder to fill creative roles. Multimedia positions like photo editors, video producers, or even niche journalists yield great results. Other job boards don't always produce the specialized talent my hiring teams are looking for, and I feel like I can find that talent through Mediabistro.","https://production-rails-default.s3.us-east-2.amazonaws.com/public/post-jobs-logos/huff-post-400x200.png","Trusted by Leading Media","and Creative Employers","See why top publishers, agencies, and brands rely on us to find exceptional talent.","Hire Remote and Local Talent","Across Every Media Vertical","Whether you are building an in-office team or seeking remote talent, access a specialized network of professionals in editorial, publishing, influencer marketing, and AI content strategy. Find candidates—from prompt engineers to production leads—who are ready to contribute from anywhere.","imageAlt","Media roles infographic","The #1 Destination for Media","and Creative Talent","Connect with top-tier full-time and freelance media professionals. Whether you are a leading publisher, a streaming service, or a growing brand, we deliver specialized talent you won't find on generalist job boards. Find your perfect match for:","bullets",[348,349,350,351],"Job seekers and featured job cards collage","News, Journalism & Book Publishing","Content Marketing, AI Prompt Engineering & Copywriting","Influencer Management, TV & Video Production","PR, Non-Profits & Education","showMediaBoardSection",true,"showRolesSection","showPlanIcon","text","*Unlimited plan is for direct employers only. Hiring at scale, posting on behalf of clients, or distributing across job boards?","linkText","Contact us for custom volume pricing, multi-brand support, and programmatic distribution.","The #1 Job Board for Media, Marketing & Creative Talent","Skip the unqualified resumes. Reach journalism, publishing, and marketing pros who are ready to work.",{"_36":365},{"_123":31,"_250":364},"Recruit qualified media and creative professionals on the #1 industry job board. Reach top talent in design, social media, advertising, and communications. Post a job today.","Post a Job | Hire Media, Marketing & Creative Talent - Mediabistro","privacy","termsOfUse","weeklyNewsletter","Find Your Next Media Job","Discover creative opportunities at the world's leading media brands","cta","Start Your Search","Search Media, Marketing & Creative Jobs","emptyMeta",[376,377],{"_36":379},{"_123":31,"_250":378},"The #1 job board for media, marketing, and communications professionals. Search career opportunities in advertising, public relations, journalism, and creative arts.","Media, Marketing & Creative Job Board | Journalism & Ad Jobs","images",[406,407,408],"colors",[384,385,386,387,388,389,390],{"_123":404,"_392":405},{"_123":402,"_392":403},{"_123":400,"_392":401},{"_123":398,"_392":399},{"_123":396,"_392":397},{"_123":394,"_392":395},{"_123":391,"_392":393},"$light-grey","value","#F3F3F4","$darkgrey","rgba(44, 43, 45, 0.98)","$grey","rgba(47, 47, 48, 0.93)","$green","#2D7E7E","$dark-blue","#3c405d","$primary-color-light","#1ab9b3","$primary-color","#339999","/_static/mediabistro/mb-logo-268x268.webp","/_static/mediabistro/android-chrome-192x192.png","/_static/mediabistro/mediabistro-text-logo.webp",{"_454":455,"_456":457,"_458":459},"navigation",[427,428,429,430,431,432,433,434,435],"logoText","Find your next media job or showcase your creative talent","copyright","Copyright © 2026 Mediabistro",{"_421":422,"_152":426},"termsOfService",{"_421":424,"_152":425},"privacyPolicy",{"_421":422,"_152":423},"type","external-link","/privacy-policy/","internal-link","/terms-of-service","/terms-of-use/",{"_421":424,"_356":452,"_152":453},{"_421":422,"_356":450,"_152":451},{"_421":422,"_356":448,"_152":449},{"_421":422,"_356":446,"_152":447},{"_421":422,"_356":444,"_152":445},{"_421":422,"_356":442,"_152":443},{"_421":422,"_356":440,"_152":441},{"_421":422,"_356":438,"_152":439},{"_421":422,"_356":436,"_152":437},"About","/about/","Creative Tools","https://playbook.mediabistro.com/","Hiring Tips","/employer/blog/","Media News","/media-news/","Career Advice","/career-advice/","Newsletter","https://mediabistro.substack.com/about","Membership","/unlimited/","Hot Jobs","/career-advice/get-hired/hot-jobs/","Job Search","/jobs","whiteLogo","https://www.mediabistro.com/public/site-logos/2025-mb-logo.svg","darkLogo","https://www.mediabistro.com/public/site-logos/2025-mb-logo-dark.svg","logoClasses","w-[210px] h-[50px] lg:mb-1",{"_454":455,"_456":457,"_458":459,"_550":551,"_552":553},"items",[463,464,465],{"_421":505,"_356":506,"_507":508},{"_421":466,"_356":483,"_461":484},{"_421":466,"_356":467,"_461":468},"dropdown","Mediabistro Membership",[469,470,471,472,473],{"_421":261,"_356":482,"_152":449},{"_421":261,"_356":480,"_152":481},{"_421":261,"_356":478,"_152":479},{"_421":261,"_356":476,"_152":477},{"_421":261,"_356":474,"_152":475},"Membership FAQ","/unlimited/frequently-asked-questions/","Courses & Training Programs","/online-training-courses/","Editorial Calendars (Premium Access)","/mastheads/","How to Pitch (Premium Tool)","/career-advice/go-freelance/how-to-pitch/","Membership Overview","Career Resources",[485,486,487,488,489,490,491,492],{"_421":261,"_356":504,"_152":445},{"_421":261,"_356":503,"_152":443},{"_421":424,"_356":501,"_152":502},{"_421":261,"_356":438,"_152":439},{"_421":424,"_356":499,"_152":500},{"_421":261,"_356":497,"_152":498},{"_421":424,"_356":495,"_152":496},{"_421":261,"_356":493,"_152":494},"Member Profiles","/freelance-connect/browse/","Job Market Insights","/trends","Interview Coaching","https://www.wizco.io/ava?utm_source=mediabistro&utm_medium=job_board&utm_campaign=ava_interview_coaching&utm_content=resources_nav","Resume Writing Services","/resume-writing-services/","Media Career Interviews","/media-career-interviews","Media Industry News","Career Advice & Articles","mega-menu","Jobs","columns",[509,510,511],{"_461":542},{"_36":522,"_461":523},{"_36":512,"_461":513},"Quick Links",[514,515,516],{"_421":424,"_356":521,"_152":453},{"_421":424,"_356":519,"_152":520},{"_421":424,"_356":517,"_152":518},"Create Job Alerts","/create-alert","Remote Jobs","/jobs?remote=true","Search All Jobs","Job Categories",[524,525,526,527,528,529],{"_421":424,"_356":540,"_152":541},{"_421":424,"_356":538,"_152":539},{"_421":424,"_356":536,"_152":537},{"_421":424,"_356":534,"_152":535},{"_421":424,"_356":532,"_152":533},{"_421":424,"_356":530,"_152":531},"Writing & Editing","/jobs?category=Writing+%26+Editing","Sales & Business Development","/jobs?category=Sales+%26+Business+Development","Production","/jobs?category=Production","Operations & Strategy","/jobs?category=Operations+%26+Strategy","Marketing & Communications","/jobs?category=Marketing+%26+Communications","Creative & Design","/jobs?category=Creative+%26+Design",[543,544,545,546],{"_421":424,"_356":549,"_152":453},{"_421":261,"_356":450,"_152":451},{"_421":424,"_356":547,"_152":548},{"_421":424,"_356":517,"_152":518},"Remote Media Jobs","/jobs?keyword=media&remote=true","Search Creative Jobs","width",300,"height",64,"fromAddress","support@mediabistro.com","userPasswordResetTemplateId","d-0614cbe7ddf0404893e7c9f8208331d5","clientPasswordResetTemplateId","d-ff1301b464d1436685573e406e4c1674","facebook","https://www.facebook.com/mediabistro","twitter",{"_570":571,"_152":572},"linkedin","https://www.linkedin.com/company/mediabistro","youtube","https://www.youtube.com/channel/UCnoZvx8SmZOMA1XteQAVtMQ","instagram","https://www.instagram.com/mediabistro/","handle","@mediabistro","https://twitter.com/mediabistro","ogImage","https://www.mediabistro.com/public/site-logos/mediabistro-og-2026.webp","faviconSvg","https://www.mediabistro.com/public/favicons/favicon.svg","appleTouch","https://www.mediabistro.com/public/favicons/apple-touch-icon.png","manifest","https://www.mediabistro.com/public/favicons/site.webmanifest","site",[583],{"_584":585},"script:ld+json",{"_586":587,"_588":589},"@context","https://schema.org","@graph",[590,591],{"_586":587,"_592":601,"_123":209,"_602":603,"_152":198,"_604":605},{"_586":587,"_592":593,"_123":209,"_152":198,"_126":574,"_594":595},"@type","Organization","sameAs",[596,597,598,599,600],"https://www.wikidata.org/wiki/Q6806005","https://en.wikipedia.org/wiki/Mediabistro_(website)","https://www.crunchbase.com/organization/mediabistro-inc","https://www.linkedin.com/company/mediabistro/","https://x.com/Mediabistro","WebSite","alternateName","MB","potentialAction",{"_592":606,"_607":608,"_609":610},"SearchAction","target",{"_592":611,"_612":613},"query-input","required name=keyword","EntryPoint","urlTemplate","https://www.mediabistro.com/jobs?keyword={keyword}","gtmId","GTM-NVDRG7Q","home","/","jobs","nameFieldName","name__confirm","validFromFieldName","from__confirm","encryptedValidFrom","qUHq61AHk+JZHckE3tQbHkqSN284gdG+7jKE2b7VOMjfPykIdfzKlBI="]