Patient Service Specialist
Select Medical, Westland, MI, United States
Patient Service Specialist - Split Locations
This position will be split between 2 clinics with Tuesday in Livonia and Friday in Westland clinic. There would also be opportunity for additional PRN coverage around the metro Detroit clinics.
Location: 2 Locations
31151 Plymouth Road, Livonia MI 48187
1969 Wayne Roadm Westland MI 48185
Position Type: Part Time
Schedule: 8am-6pm Tues / 8am- 2pm Fri
Compensation: $16.00 - $19.00 based on experience
Part-time employees are eligible for 401k based on reaching 1,000 hours within their first anniversary or subsequent calendar year.
When patients enter our outpatient physical therapy center, we want them to have an exceptional experience
starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient side and business side of our center. Don't underestimate the impact you can make on every patient's care experience, even before they leave the waiting room.
Responsibilities
Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
Schedule patient appointments in person and via phone
Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications
Qualifications
Minimum Qualifications:
High School Diploma or GED required
Preferred Qualifications:
1 Year of Medical Office Experience
Insurance Verification Experience
Physical Requirements:
Ability to walk, stand, bend, and reach consistently throughout a work day/shift
Appropriate manual dexterity to enable typing (including10-key) throughout a work day/shift
Ability to lift up to 25lbs, safely, from ground to waist using proper body mechanics
Ability to carry office supplies up to 10lbs
Visual acuity (near and distant) sufficient to maintain accurate records, recognize people and understand written direction
Ability to speak and hear sufficiently to understand and give directions
Additional Data
Go Anywhere with Us! 1900 centers in 39 states offering internal movement
Equal Opportunity Employer/including Disabled/Veterans
This position will be split between 2 clinics with Tuesday in Livonia and Friday in Westland clinic. There would also be opportunity for additional PRN coverage around the metro Detroit clinics.
Location: 2 Locations
31151 Plymouth Road, Livonia MI 48187
1969 Wayne Roadm Westland MI 48185
Position Type: Part Time
Schedule: 8am-6pm Tues / 8am- 2pm Fri
Compensation: $16.00 - $19.00 based on experience
Part-time employees are eligible for 401k based on reaching 1,000 hours within their first anniversary or subsequent calendar year.
When patients enter our outpatient physical therapy center, we want them to have an exceptional experience
starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient side and business side of our center. Don't underestimate the impact you can make on every patient's care experience, even before they leave the waiting room.
Responsibilities
Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
Schedule patient appointments in person and via phone
Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications
Qualifications
Minimum Qualifications:
High School Diploma or GED required
Preferred Qualifications:
1 Year of Medical Office Experience
Insurance Verification Experience
Physical Requirements:
Ability to walk, stand, bend, and reach consistently throughout a work day/shift
Appropriate manual dexterity to enable typing (including10-key) throughout a work day/shift
Ability to lift up to 25lbs, safely, from ground to waist using proper body mechanics
Ability to carry office supplies up to 10lbs
Visual acuity (near and distant) sufficient to maintain accurate records, recognize people and understand written direction
Ability to speak and hear sufficiently to understand and give directions
Additional Data
Go Anywhere with Us! 1900 centers in 39 states offering internal movement
Equal Opportunity Employer/including Disabled/Veterans