Patient Access Representative II
Endeavor Health, Highland Park, IL, United States
Patient Access Representative II
Position Highlights:
Position: Patient Access Representative II
Location: Highland Park, IL
Full-Time (40 hours)
Hours: Monday-Friday, 10:30am
7pm, Rotating Saturdays 7am
3pm, Rotating Holidays
Required Travel: No
Job Summary: The Patient Access Representative II is responsible for efficiently and accurately processing patient registrations, scheduling appointments, and verifying insurance coverage. This role plays a critical part in optimizing the patient experience and supporting the hospital's commitment to high-quality healthcare services.
What you will do:
Act as an internal/external resource for all customer groups by providing access to healthcare services in accordance with established policies
Identify payment sources for all services provided; assist in collecting payments, and triage patients or their representatives for financial counseling
Maintain accurate electronic medical records and abide by all internal and governmental/regulatory compliance expectations
What you will need:
Education: High school diploma or equivalent required; college degree preferred
Certification: N/A
Experience: One-year customer service experience in a healthcare or health insurance related field required
Unique or Preferred Skills: Basic knowledge of medical terminology and insurance industry terminology preferred
Benefits (For full time or part time positions):
Premium pay for eligible employees
Career Pathways to Promote Professional Growth and Development
Various Medical, Dental, Pet and Vision options
Tuition Reimbursement
Free Parking
Wellness Program Savings Plan
Health Savings Account Options
Retirement Options with Company Match
Paid Time Off and Holiday Pay
Community Involvement Opportunities
Position Highlights:
Position: Patient Access Representative II
Location: Highland Park, IL
Full-Time (40 hours)
Hours: Monday-Friday, 10:30am
7pm, Rotating Saturdays 7am
3pm, Rotating Holidays
Required Travel: No
Job Summary: The Patient Access Representative II is responsible for efficiently and accurately processing patient registrations, scheduling appointments, and verifying insurance coverage. This role plays a critical part in optimizing the patient experience and supporting the hospital's commitment to high-quality healthcare services.
What you will do:
Act as an internal/external resource for all customer groups by providing access to healthcare services in accordance with established policies
Identify payment sources for all services provided; assist in collecting payments, and triage patients or their representatives for financial counseling
Maintain accurate electronic medical records and abide by all internal and governmental/regulatory compliance expectations
What you will need:
Education: High school diploma or equivalent required; college degree preferred
Certification: N/A
Experience: One-year customer service experience in a healthcare or health insurance related field required
Unique or Preferred Skills: Basic knowledge of medical terminology and insurance industry terminology preferred
Benefits (For full time or part time positions):
Premium pay for eligible employees
Career Pathways to Promote Professional Growth and Development
Various Medical, Dental, Pet and Vision options
Tuition Reimbursement
Free Parking
Wellness Program Savings Plan
Health Savings Account Options
Retirement Options with Company Match
Paid Time Off and Holiday Pay
Community Involvement Opportunities